• Work with cross-functional study/project teams supporting hematology studies • Develop and implement the statistical analysis plan (SAP) for the clinical study report (CSR) • Analyze data and interpret results from clinical trials to meet objectives of the study protocol • Prepare oral and written reports to effectively communicate results of clinical trials • Provide responses to queries relating to study design, analysis, and interpretation posed by clinical monitors, regulatory agencies, and/or investigators • Involved in research activities for innovative statistical methods

• Own the technical delivery strategy and scaled operations for our retained product team • Lead cross-functional engineering teams in building scalable, high-performance fullstack solutions • Serve as the bridge between client business needs and technical execution • Challenge teams to adopt efficient architectures, rigorous testing standards, and effective delivery methodologies • Develop trusted relationships with client stakeholders • Analyze client business processes and requirements and map them to robust technical solutions • Engage engineering and QA to build a strong technical culture

• Provide strategic leadership and governance across ITSM processes: Incident, Problem, Change, and Release Management • Define and execute a roadmap to improve service stability, reduce incidents, and increase operational efficiency • Lead, mentor, and develop a global team of ITSM professionals, fostering a culture of accountability, collaboration, and continuous improvement • Align ITSM practices with ITIL frameworks and Parexel’s business objectives, regulatory requirements, and quality standards • Oversee major incident management, ensuring rapid restoration of services and effective executive communication during critical events • Drive root cause analysis (RCA) and problem management practices to eliminate recurring issues • Govern the Change Advisory Board (CAB) and ensure changes are implemented with minimal risk and disruption • Manage release schedules and ensure seamless coordination across application, infrastructure, and business teams • Act as a business owner/stakeholder for ServiceNow ITSM modules (Incident, Problem, Change, Release) • Partner with platform engineering teams to enhance workflows, automation, and reporting capabilities • Ensure accurate data, reporting, and KPI dashboards to support decision-making and executive visibility • Establish and enforce policies, standards, and procedures across ITSM processes • Ensure compliance with GxP, SOX, and other regulatory requirements as applicable • Define and monitor KPIs such as MTTR, change success rate, incident backlog, and problem resolution effectiveness • Drive continuous service improvement initiatives using data-driven insights and industry best practices • Serve as a key liaison between IT, business stakeholders, and executive leadership

• Drive the evolution of Remote Research Clinicians services by helping expand capabilities, enhance operational effectiveness, and strengthen quality across global clinical research programs • Partner with sponsors, business development, delivery, and functional leaders to support strategic growth initiatives and client engagement • Identify opportunities to improve operational efficiency, scalability, and service excellence • Lead operational transformation initiatives, including technology adoption and workflow optimization • Collaborate with product, technology, and operations teams to implement innovative solutions that enhance clinical trial delivery • Support the development and expansion of new services and operational capabilities • Drive continuous improvement initiatives focused on quality, productivity, and customer experience • Partner with quality and compliance teams to strengthen operational standards, governance, and risk management • Establish performance metrics and reporting frameworks that support business growth and operational excellence