Role Description Mercier Consultancy is currently offering an exciting opportunity for a Digital Trust and Safety Specialist with German and English based in Bulgaria. This role is ideal for German-speaking professionals who are passionate about online safety, digital security, and creating positive online communities. - Review user-generated content - Investigate policy violations - Help ensure that online platforms remain safe, secure, and compliant with community guidelines - Contribute to protecting users and maintaining the integrity of one of the world's leading digital platforms With comprehensive training, a competitive salary, and excellent career development opportunities, this is an outstanding opportunity to build an international career in the rapidly growing Trust & Safety sector. Qualifications - Fluency in German (spoken and written) - Good command of English (minimum B2 level) - Excellent analytical and decision-making skills - Strong attention to detail and the ability to follow complex guidelines - Comfortable working with computers and multiple software applications - Ability to handle sensitive content with professionalism and objectivity - Strong problem-solving skills and a commitment to maintaining high quality standards - Previous experience in content moderation, trust & safety, fraud prevention, compliance, risk management, or customer support is an advantage but not required - Willingness to relocate to Bulgaria if currently living abroad - EU citizenship or a valid work permit for Bulgaria Benefits - Company-Provided Accommodation on arrival, and assistance in finding a long-term home - Fully paid training - Stable job and career development opportunities - Attractive salary - Additional health insurance - 50+ benefits and services to choose from - Positive international working environment - Support and learning - Employee referral bonuses Company Description Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.

Role Description Mercier Consultancy is currently offering an exciting opportunity for a Digital Trust and Safety Specialist with German and English based in Bulgaria. This role is ideal for German-speaking professionals who are passionate about online safety, digital security, and creating positive online communities. - Review user-generated content - Investigate policy violations - Help ensure that online platforms remain safe, secure, and compliant with community guidelines - Contribute to protecting users and maintaining the integrity of one of the world's leading digital platforms With comprehensive training, a competitive salary, and excellent career development opportunities, this is an outstanding opportunity to build an international career in the rapidly growing Trust & Safety sector. Qualifications - Fluency in German (spoken and written) - Good command of English (minimum B2 level) - Excellent analytical and decision-making skills - Strong attention to detail and the ability to follow complex guidelines - Comfortable working with computers and multiple software applications - Ability to handle sensitive content with professionalism and objectivity - Strong problem-solving skills and a commitment to maintaining high quality standards - Previous experience in content moderation, trust & safety, fraud prevention, compliance, risk management, or customer support is an advantage but not required - Willingness to relocate to Bulgaria if currently living abroad - EU citizenship or a valid work permit for Bulgaria Benefits - Company-Provided Accommodation on arrival, and assistance in finding a long-term home - Fully paid training - Stable job and career development opportunities - Attractive salary - Additional health insurance - 50+ benefits and services to choose from - Positive international working environment - Support and learning - Employee referral bonuses Company Description Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.

• Course delivery • Deliver standard learning units in the core Sales module as well as in additional specialization modules according to the defined curriculum • Teach practical sales fundamentals, for example B2B and B2C sales, CRM systems, lead management, conversation techniques and sales processes • Prepare and moderate interactive sessions, exercises and discussions • Cover courses in the absence of freelance lecturers • Content creation • Create and further develop learning materials, assignments, tutorials, practical exercises and role plays • Develop realistic sales scenarios, conversation simulations and use cases • Contribute to final exams, supplementary projects and project weeks • Supplement, update and maintain existing content in the Learning Management System • Own subject focus • Deliver individual modules or sessions in your own sales specializations, for example in inside sales, account management, negotiation techniques or CRM processes • Bring in your own practical experience and current developments from the sales environment • Support the further development of existing specializations and learning formats • Exams & performance documentation • Support the conception, administration and assessment of written exams and practical performance assessments • Document attendance, learning progress and performance of the talents • Provide structured and transparent feedback • Talent support • Supervise project weeks and practical sales tasks including individual feedback • Provide a daily afternoon drop-in session for technical questions, tutorials and exam preparation • Support talents with comprehension issues, uncertainties and the application of what they have learned • Motivate and accompany participants on their path to a professional future in sales

• Support the Project Director and team with market research, digital campaigns, social media management, website updates, email marketing, app promotion, event support, and promotional content. • Assist with market research to support product promotion, audience engagement, and campaign planning. • Support digital marketing campaigns for apps, products, events, and community initiatives. • Promote apps and digital products across social media platforms including Facebook, Instagram, X/Twitter, and other relevant channels. • Assist with creating, scheduling, and updating social media content. • Support website maintenance, content updates, and basic digital coordination. • Assist in creating email campaigns, newsletters, and promotional communications. • Prepare weekly reports and basic analysis on app downloads, sales activity, campaign performance, and audience engagement. • Research different cultures and contribute creative ideas for new products, campaigns, and educational resources. • Assist with promotional activities, event support, and marketing materials. • Monitor campaign performance and suggest practical improvements. • Help develop creative ways to communicate the organisation's message to schools, customers, and community audiences.