Outsourcing Advantage

Role Description In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination. - Initiate contact with potential clients via phone, email, or other communication channels. - Qualify leads and identify potential sales opportunities. - Schedule appointments for the sales team with qualified leads. - Maintain accurate records of interactions and appointments in the CRM system. - Follow up with leads to confirm appointments and provide any necessary information. - Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting. - Meet or exceed daily, weekly, and monthly appointment-setting targets. Qualifications - 1-3 years of experience in appointment setting or a similar role. - Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team. - Proficiency with communication tools for email outreach. - Experience using Salesforce or HubSpot. - Availability during Eastern Time business hours. - Experience in the communications industry is a plus. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Growth Opportunities.

Role Description In this role, you will help drive growth by creating new business conversations and opening doors with prospective clients. This is an opportunity for someone who enjoys engaging decision-makers, understanding business challenges, and representing services in a confident, persuasive way while contributing directly to the company's sales pipeline. - Identify and develop new business opportunities through outbound outreach and networking. - Build relationships with prospective clients and understand their staffing and outsourcing needs. - Present the company's outsourcing solutions in a professional and consultative manner. - Qualify leads and guide prospects through the sales process. - Schedule and conduct discovery calls and sales meetings with potential clients. - Prepare proposals and follow up with prospects to close new business opportunities. - Maintain and update client information, sales activities, and opportunities in the CRM. - Meet or exceed monthly sales, revenue, and client acquisition targets. - Develop long-term relationships with clients to encourage repeat business and referrals. - Stay informed about industry trends and provide market feedback to the management team. Qualifications - Previous experience in sales, business development, account management, client acquisition, or a similar customer-facing role. - Proven ability to generate new business and close sales. - Strong consultative selling, negotiation, and relationship-building skills. - Confident communicating with business owners, managers, and decision-makers. - Self-motivated, goal-oriented, and driven by achieving sales targets. - Experience using CRM systems and Microsoft Office. - Excellent verbal and written communication skills in English. - C1 English proficiency (near-native fluency with minimal accent). Benefits - Competitive salary & bonus. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly incentives based on performance. - Weekends off.

Role Description As a Guided Assistance Representative, you will play a vital role in making technology accessible for customers with low digital literacy, empowering them to confidently navigate the online world. - Serve as a trusted digital assistant for customers, by completing everyday online tasks on their behalf. - Provide step-by-step assistance to customers not able to use the internet, websites, apps, and online forms. - Build customer confidence by patiently explaining processes and supporting non-technical users. - Maintain professionalism, privacy, and discretion when handling sensitive personal or financial information. - Deliver customer support through both voice/phone and written channels (chat and/or email). - De-escalate conflicts and resolve issues with empathy and clarity. - Multitask efficiently while conversing and executing digital tasks. Qualifications - 2+ years of customer service, call center, or customer support experience. - Strong digital proficiency navigating websites, apps, online portals, and online forms. - Experience handling sensitive personal or financial information with privacy and discretion in a customer support context. - Experience providing customer support via both voice/phone and written channels (chat and/or email). - C1 level English proficiency. - Ability to provide a brief English voice note introduction. - Able to work as an independent contractor. - Can provide details of work equipment, power setup (including backup), and internet connection/speed (including backup). Requirements - Experience supporting customers with low digital literacy, such as elderly or digitally inexperienced users. - Uses a structured approach to customer interactions, including step-by-step guidance and purposeful call flow. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly incentives based on performance. - Growth opportunities.

Role Description As Social Media Manager, you will help strengthen brand presence through consistent, thoughtful social media execution. This role is suited to someone who enjoys creating polished content, staying organized, and maintaining a dependable posting rhythm that supports broader business visibility and engagement. - Post daily content on LinkedIn and Instagram. - Schedule and publish content according to the content calendar. - Monitor engagement and respond to messages and comments. - Maintain brand consistency across social media platforms. - Manage multiple social media accounts. - Experience managing LinkedIn and Instagram accounts for businesses. - Ability to create graphic design and visual content for social media, using tools such as Canva or Photoshop. - Basic photo and video editing skills for social media content. - Experience using content calendars, planning weekly social media content, scheduling posts in advance, and following brand guidelines. - Strong written and verbal communication skills. - English proficiency at C1 level. - Availability during U.S. Eastern Time business hours. - A home-office setup with reliable high-speed internet, a personal laptop, and a quiet workspace. Qualifications - Experience managing LinkedIn and Instagram accounts for businesses. - Ability to create graphic design and visual content for social media, using tools such as Canva or Photoshop. - Basic photo and video editing skills for social media content. - Strong written and verbal communication skills. - English proficiency at C1 level. Requirements - Availability during U.S. Eastern Time business hours. - A home-office setup with reliable high-speed internet, a personal laptop, and a quiet workspace. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off.

Role Description Outsourcing Advantage is seeking a reliable Operations Coordinator / Assistant to join our remote team and support our owner and office staff. This role is ideal for candidates who thrive in a structured, steady workflow environment and are eager to grow with a dynamic company serving the construction industry. As the Operations Coordinator / Assistant, you will play a pivotal role in maintaining organized communication and ensuring smooth operations while the owner is frequently traveling. Training will be provided, and the position starts at approximately 20 hours per week with the opportunity to expand to full-time. - Act as the primary communication bridge between the owner and office staff, relaying information and keeping all parties informed. - Follow up on assigned tasks and ensure completion within set timelines. - Organize and maintain communication channels, documentation, and task tracking. - Coordinate daily workflow and support administrative processes. - Assist with client and customer communications as needed. - Maintain confidentiality and professionalism in all interactions. - Support the team in adapting to evolving business needs and priorities. Qualifications - Experience in a coordination, administrative support, or customer service role. - Proficiency with Microsoft 365, including Outlook, Word, and Excel. - Experience handling frequent client or customer communications in a support capacity. - English proficiency (C1 level) for professional written and spoken communication. - Legally authorized to work in country of residence. - Ability to overlap working hours with U.S. Eastern Time business hours. - Reliable high-speed internet, headset suitable for frequent calls, quiet workspace, and backup power for remote work. Requirements - Familiarity supporting construction-industry clients or construction business operations. - Familiarity with roofing, construction, or home service industries. - Experience using project management, CRM, or scheduling software. - Experience working in a remote environment. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off.

Role Description As an E-Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients' online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e-commerce platforms and contributing directly to the success of our clients. - Processing daily incoming orders and generating shipping labels - Maintaining accurate inventory levels across all sales platforms - Auditing product listings to ensure items are live and store operations run smoothly - Responding to minor, low-volume customer messages through text-based channels Qualifications - Proven ability to work independently and take full ownership of tasks without close supervision - Experience processing e-commerce orders and generating shipping labels - Experience maintaining inventory accuracy across one or more sales channels - Experience auditing e-commerce product listings to ensure items are live and accurate - Available to work during Eastern Time (EST) business hours Requirements - Experience responding to customer messages in a text-based support channel Benefits - Opportunity to work on diverse and exciting projects - Supportive and collaborative work environment - Weekly payments - Weekly Incentives based on performance - Weekends off

Role Description As an Estimator, you will play a vital role in supporting construction projects by delivering accurate material and labor estimates. Your expertise will directly impact project planning and execution, ensuring our clients receive reliable and precise quotes. - Prepare detailed take-offs from construction plans for various project scopes. - Estimate material quantities, including trims, frames, windows, doors, and moldings required for each job. - Review and interpret construction plans to ensure accuracy in measurements and calculations. - Provide precise project estimates and quotes for clients. - Work independently to deliver estimating deliverables such as material takeoffs, labor hours, and pricing proposals. Qualifications - Proven professional experience producing construction takeoffs and estimates from construction plans. - Experience interpreting construction drawings or blueprints to quantify materials for framing, windows, doors, trim, millwork, and molding. - Experience measuring and estimating windows and doors from plans. - Experience producing estimating deliverables including material takeoffs, labor hours, pricing, and full bid proposals. - Ability to work independently on estimating tasks with minimal guidance. - English proficiency at CEFR C1 level for written estimates and professional communication. - Experience supporting U.S.-based construction projects. - Familiarity with digital estimating tools or software. - Strong attention to detail in reviewing construction documents & plans. - Ability to manage multiple projects simultaneously. Requirements - Starting at approximately 20 hours per week. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Growth Opportunities.

Role Description Outsourcing Advantage is seeking a Virtual Assistant to join our team and support Medicaid outreach efforts targeting Bronx residents. This role is pivotal in connecting eligible individuals with free Medicaid support programs, including Social Care Network (SCN) home-delivered meals. As a Spanish Outreach Caller, you will play a key part in improving access to healthcare resources for underserved communities. - Conduct outbound calls to Bronx NY USA residents to assess eligibility for Medicaid support programs. - Clearly explain program benefits and next steps in both Spanish and English. - Communicate warmly and professionally with patients and families, addressing questions and concerns. - Collect basic information and transfer interested individuals to the intake team. - Document call outcomes and notes accurately in the system, keeping records organized. - Follow up with applicants and manage callbacks to support program enrollment. - Maintain a high standard of cultural competence and empathy when engaging with elderly and low-income populations. Qualifications - Prior experience in cold calling, customer service, healthcare, Medicaid, or outreach. - Comfortable speaking with people on the phone all day. - Experience documenting call outcomes and notes in a system (CRM, spreadsheet, or similar). - Basic computer skills for documentation and data entry. - Experience communicating with Spanish-speaking patients or families by phone to explain services and answer questions. - Experience working with elderly and/or low-income populations in a customer-facing or outreach capacity. - Bilingual fluency in Spanish and strong conversational English (C1 level). - Available to work during U.S. Eastern Time business hours. - Reliable internet connection and a quiet work environment suitable for remote calling. Preferred Qualifications - Familiarity with healthcare, Medicaid, or community outreach contexts. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Growth Opportunities.

Role Description Outsourcing Advantage is seeking a Virtual Assistant to join our team and support Medicaid outreach efforts targeting Bronx residents. This role is pivotal in connecting eligible individuals with free Medicaid support programs, including Social Care Network (SCN) home-delivered meals. As a Spanish Outreach Caller, you will play a key part in improving access to healthcare resources for underserved communities. - Conduct outbound calls to Bronx NY USA residents to assess eligibility for Medicaid support programs. - Clearly explain program benefits and next steps in both Spanish and English. - Communicate warmly and professionally with patients and families, addressing questions and concerns. - Collect basic information and transfer interested individuals to the intake team. - Document call outcomes and notes accurately in the system, keeping records organized. - Follow up with applicants and manage callbacks to support program enrollment. - Maintain a high standard of cultural competence and empathy when engaging with elderly and low-income populations. Qualifications - Prior experience in cold calling, customer service, healthcare, Medicaid, or outreach. - Comfortable speaking with people on the phone all day. - Experience documenting call outcomes and notes in a system (CRM, spreadsheet, or similar). - Basic computer skills for documentation and data entry. - Experience communicating with Spanish-speaking patients or families by phone to explain services and answer questions. - Experience working with elderly and/or low-income populations in a customer-facing or outreach capacity. - Bilingual fluency in Spanish and strong conversational English (C1 level). - Available to work during U.S. Eastern Time business hours. - Reliable internet connection and a quiet work environment suitable for remote calling. Requirements - Familiarity with healthcare, Medicaid, or community outreach contexts. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Growth Opportunities.

Role Description Outsourcing Advantage is seeking a skilled Architectural Draftsman / Architect to join our remote team and support our clients with high-quality architectural drafting and documentation. This role is pivotal in delivering precise and comprehensive building plan sets for permitting and construction. You will collaborate with project teams to ensure accuracy and compliance, contributing to the successful execution of diverse architectural projects. - Produce complete building plan sets in AutoCAD, including elevations, roof plans, floor plans, and grading/site plans - Create detailed construction drawings with accurate dimensions and annotations - Interpret and develop full architectural plan sets, going beyond basic layouts - Coordinate revisions and incorporate markups/redlines from project stakeholders - Prepare drawings for permitting and code compliance - Ensure all documentation meets client and regulatory standards Qualifications - College-level education in Architecture - 3+ years of professional architectural drafting or architect experience - Experience producing complete building plan sets in AutoCAD - Strong ability to interpret and develop full architectural plan sets (beyond basic layouts) - Experience producing elevations, roof plans, floor plans, and grading/site plans - Experience creating construction details with accurate dimensions and annotations - Experience preparing drawings for permitting and code compliance - Professional working proficiency in English (C1 level) - Provide work samples of building plans/plan sets - Availability to work during Eastern Time (ET) business hours Requirements - Proficiency with Revit Benefits - Opportunity to work on diverse and exciting projects - Supportive and collaborative work environment - Weekly payments - Weekends off - Growth Opportunities