Outsourcing Advantage

Role Description Outsourcing Advantage is looking for a reliable and organized Executive Assistant to support management with daily operations for an architectural company. This role requires strong English communication skills, excellent follow-up ability, and someone who can stay on top of tasks, emails, and project tickets. - Manage and organize the manager’s inbox to ensure timely responses and nothing is missed. - Track project tickets/requests and daily tasks, following up to completion. - Maintain task management systems and monitor deadlines. - Coordinate follow-ups with internal team members, vendors, and clients. - Keep project communications organized and up to date. - Support management with scheduling, reminders, and general administrative assistance. - Ensure tasks are completed on time and properly documented. Qualifications - 3+ years of experience as CEO executive assistant with responsibility for task and email management. - Strong written and spoken English at a C1 Level without using AI with USA accent. - Dispatching coordination skills. - Ability to work in fast-paced environment task management. - Smart and solutions oriented with independent thinking skills. - Professional experience communicating externally with clients or vendors. - Reporting and consolidating data to provide CEO with actionable insights. - Comfortable using email systems and task or project management tools in a professional setting. - Ability to provide a brief voice note introducing yourself in English. - Available to work during Eastern Time (ET) business hours. - Ability to provide details of work equipment (computer/laptop, headset, webcam), power setup (including backup), and internet connection (including backup). - Please share a link to a Video introducing yourself in English, also tell us your work history and areas of work expertise. Requirements - Familiarity with CRMs or ticketing systems. - Experience supporting teams in architecture, construction, or engineering environments. Benefits - Competitive salary. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly Incentives based on performance. - Weekends off.

Role Description Outsourcing Advantage is looking for a reliable and organized Executive Assistant to support management with daily operations for an architectural company. This role requires strong English communication skills, excellent follow-up ability, and someone who can stay on top of tasks, emails, and project tickets. - Manage and organize the manager’s inbox to ensure timely responses and nothing is missed. - Track project tickets/requests and daily tasks, following up to completion. - Maintain task management systems and monitor deadlines. - Coordinate follow-ups with internal team members, vendors, and clients. - Keep project communications organized and up to date. - Support management with scheduling, reminders, and general administrative assistance. - Ensure tasks are completed on time and properly documented. Qualifications - 3+ years of experience in an executive assistant or administrative support role with responsibility for task and email management. - Strong written and spoken English. - Professional experience communicating externally with clients or vendors. - Comfortable using email systems and task or project management tools in a professional setting. - Ability to provide a brief voice note introducing yourself in English. - Currently located in the Philippines, Colombia, South Africa, Mexico, Santo Domingo (Dominican Republic), or Egypt. - Available to work during Eastern Time (ET) business hours. - Ability to provide details of work equipment (computer/laptop, headset, webcam), power setup (including backup), and internet connection (including backup). Requirements - Familiarity with CRMs or ticketing systems. - Experience supporting teams in architecture, construction, or engineering environments. Benefits - Competitive salary. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly Incentives based on performance. - Weekends off.

Role Description Outsourcing Advantage is on the lookout for a detail‑oriented Commercial Insurance professional to support the issuance of Certificates of Insurance for policy renewals and property refinances. In this role, you will work closely with banks, lenders, and clients to ensure timely and accurate documentation that meets all compliance and underwriting requirements. - Prepare and issue Certificates of Insurance for renewals, refinances, and other client or lender requests. - Communicate with banks, lenders, and clients to clarify requirements and ensure accurate documentation. - Review insurance policies to verify coverages, limits, endorsements, and compliance with lender specifications. - Maintain organized records and ensure proper documentation is collected and stored. - Collaborate with internal team members to resolve discrepancies or obtain missing information. - Provide exceptional customer service through clear, professional, and timely communication. Qualifications - Previous experience in insurance, specifically with commercial insurance certificates. - Excellent verbal and written communication skills in English, at least at a level of C1 Advanced. - Experience in Commercial Insurance, specifically related to certificates, policy documentation, or compliance. - Strong understanding of insurance terminology, coverages, and documentation requirements. - Excellent organizational skills with a very strong attention to detail. - Strong written and verbal communication abilities. - Proficient in the Applied Epic System or other insurance management software preferred. - Ability to manage multiple tasks and deadlines in a fast‑paced environment. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly incentives based on performance. - Weekends off. - Growth opportunities. - National holidays pay double the hourly rate.

Role Description As a Commercial Insurance Policy Reviewer / Processor, you will play a critical role in ensuring the accuracy and efficiency of insurance policy servicing for our clients in the insurance industry. - Review incoming commercial insurance binders and policies for completeness and accuracy - Process endorsements and order necessary changes to insurance policies - Utilize carrier portals and agency management systems to service commercial insurance policies - Maintain organized records using document management systems - Collaborate with team members to resolve policy discrepancies and ensure timely processing - Work with Microsoft Excel to track and report policy data Qualifications - 2+ years of commercial insurance experience across commercial lines - Experience reviewing commercial insurance binders and policies - Experience processing commercial insurance endorsements - Experience using carrier portals for commercial insurance policy servicing - Experience using AMS360 and document management systems - Working proficiency with Microsoft Excel - English proficiency at CEFR C1 level - Availability to work during Eastern Time business hours Benefits - Opportunity to work on diverse and exciting projects - Supportive and collaborative work environment - Weekly payments - Weekends off - Growth Opportunities Company Description Outsourcing Advantage is a boutique business process outsourcing provider specializing in back-office and customer service support for U.S.-based businesses.

Role Description Outsourcing Advantage is seeking an Insurance Underwriting Assistant, you will play a vital role in supporting commercial insurance operations. Your attention to detail and organizational skills will help ensure the accuracy and completeness of underwriting files, contributing to the overall success of our client engagements. - Ordering loss runs and following up to obtain them - Attaching documentation to underwriting files - Tracking policies that have been bound - Following up on binders, invoices, and policies - Ensuring all documents are properly attached to the file Qualifications - 2+ years of commercial insurance experience - Proficiency with Microsoft Excel, email tools (such as Outlook), and PDF tools for viewing, editing, and combining documents - Experience using commercial insurance carrier portals - Experience directly communicating with US clients, carriers, or underwriters - English proficiency at CEFR C1 level (written and spoken) - Available to work during US Eastern Time (ET) business hours Requirements - Experience using Applied Epic - Exposure to a broad range of commercial insurance lines Benefits - Opportunity to work on diverse and exciting projects - Supportive and collaborative work environment - Weekly payments - Weekends off - Growth Opportunities

Role Description Outsourcing Advantage is seeking an Insurance Underwriting Assistant, you will play a vital role in supporting commercial insurance operations. Your attention to detail and organizational skills will help ensure the accuracy and completeness of underwriting files, contributing to the overall success of our client engagements. - Ordering loss runs and following up to obtain them - Attaching documentation to underwriting files - Tracking policies that have been bound - Following up on binders, invoices, and policies - Ensuring all documents are properly attached to the file Qualifications - 2+ years of commercial insurance experience - Proficiency with Microsoft Excel, email tools (such as Outlook), and PDF tools for viewing, editing, and combining documents - Experience using commercial insurance carrier portals - Experience directly communicating with US clients, carriers, or underwriters - English proficiency at CEFR C1 level (written and spoken) - Available to work during US Eastern Time (ET) business hours Requirements - Experience using Applied Epic - Exposure to a broad range of commercial insurance lines Benefits - Opportunity to work on diverse and exciting projects - Supportive and collaborative work environment - Weekly payments - Weekends off - Growth Opportunities

Role Description As an Accounting Clerk, you will play a vital role in ensuring accurate financial operations and supporting our clients in the insurance sector. Your contributions will directly impact the efficiency and reliability of our accounting processes. - Reviewing invoices for accuracy and completeness - Entering accounting information into Applied Epic - Reconciling accounts to ensure data integrity - Preparing internal invoices for processing Qualifications - 2+ years of accounting or clerical experience - Hands-on experience with accounts payable invoice processing - Hands-on experience with accounts receivable billing and invoicing - Hands-on experience performing account reconciliations - Proficiency using spreadsheets (Excel and/or Google Sheets) for accounting tasks - English proficiency at CEFR C1 level (spoken and written) - Available to work during Eastern Time (EST) business hours - Remote-work setup with reliable internet connection, backup options, suitable power setup, and appropriate work equipment Requirements - Experience using Applied Epic for insurance accounting Benefits - Opportunity to work on diverse and exciting projects - Supportive and collaborative work environment - Weekly payments - Weekends off - Growth Opportunities

Role Description As a Guided Assistance Representative, you will play a vital role in making technology accessible for customers with low digital literacy, empowering them to confidently navigate the online world. - Serve as a trusted digital assistant for customers, by completing everyday online tasks on their behalf. - Provide step-by-step assistance to customers not able to use the internet, websites, apps, and online forms. - Build customer confidence by patiently explaining processes and supporting non-technical users. - Maintain professionalism, privacy, and discretion when handling sensitive personal or financial information. - Deliver customer support through both voice/phone and written channels (chat and/or email). - De-escalate conflicts and resolve issues with empathy and clarity. - Multitask efficiently while conversing and executing digital tasks. Qualifications - 2+ years of customer service, call center, or customer support experience. - Strong digital proficiency navigating websites, apps, online portals, and online forms. - Experience handling sensitive personal or financial information with privacy and discretion in a customer support context. - Experience providing customer support via both voice/phone and written channels (chat and/or email). - C1 level English proficiency. - Ability to provide a brief English voice note introduction. - Able to work as an independent contractor. - Can provide details of work equipment, power setup (including backup), and internet connection/speed (including backup). Requirements - Experience supporting customers with low digital literacy, such as elderly or digitally inexperienced users. - Uses a structured approach to customer interactions, including step-by-step guidance and purposeful call flow. Benefits - Sunday – Thursday Hours 5:00 PM – 1:00 AM EST. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly Incentives based on performance. - Growth Opportunities.

Role Description This role is ideal for highly skilled video editors who thrive in fast-paced environments and are passionate about creating engaging short-form content for social media platforms. You will play a pivotal role in elevating raw footage into premium, high-performing videos that drive engagement and brand visibility. - Edit Instagram Reels and TikTok content daily to achieve high performance and engagement. - Transform raw footage into premium short-form videos using advanced transitions, sound design, and creative pacing. - Apply motion elements, visual effects, and creative enhancements to elevate content quality. - Create and integrate AI-generated video content, developing prompts and workflows for AI video generation tools. - Combine AI-generated content seamlessly with traditional edits for cohesive deliverables. - Maintain extremely high quality standards while delivering projects with fast turnaround times. - Collaborate closely with creative teams on direction and content strategy. Qualifications - 3+ years of professional experience editing short-form social media content for Instagram Reels and TikTok. - Portfolio showcasing at least 5 personally edited videos demonstrating complex edits, advanced transitions, sound design, and strong pacing. - Expert-level proficiency with Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop. - Hands-on experience using AI video generation tools. - Ability to create and iterate prompts and workflows for AI video generation. - Experience combining AI-generated video content with traditional edits in a single deliverable. - English proficiency at C1 level (written and verbal). - Available to work full-time during Eastern Time (EST) business hours. - Experience with Higgsfield AI video software preferred. - Strong design sense including typography, layout, and visual hierarchy. - Expert-level ability in animations and text animations for short-form content. - Highly creative with strong independent thinking and problem-solving skills. - Exceptional attention to detail and consistency. - Own computer suitable for professional video editing. - Own Adobe software/licenses for Premiere Pro, After Effects, and Photoshop. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off.

Role Description Outsourcing Advantage (OSA) is looking for an exceptionally talented Senior Graphic Designer with deep expertise in branding to join our client's creative team. If you live and breathe brand identity, understand how to build a visual language from scratch, and thrive when managing projects independently — we want to hear from you. In this role, you will take ownership of branding and graphic design initiatives, working directly with clients to shape their visual identity and marketing collateral. Your expertise will help elevate client brands and ensure their design assets are both compelling and effective. - Lead end-to-end branding and graphic design projects, from initial concept through to final delivery. - Create marketing collateral such as flyers, brochures, booklets, and other literature. - Collaborate directly with clients in a client-facing capacity, communicating clearly and professionally in English. - Work independently to manage multiple deliverables and maintain high-quality output. - Present a strong portfolio of real client branding work that is actively in use. Qualifications - 7+ years of professional graphic design and branding experience. - Proven ability to own end-to-end branding projects from concept through final delivery. - Portfolio showcasing real client branding work currently in active use. - Experience working independently as the primary owner of design deliverables. - Expertise in designing marketing collateral including flyers, brochures, and booklets. - Strong working proficiency with Adobe Illustrator, Adobe Photoshop, Figma, InDesign, PowerPoint, and Canva. - Fluent English skills, both spoken and written, at a minimum of C1 level, are required for effective client-facing communication. - Availability to work in US Eastern Time (ET) business hours. - Experience collaborating directly with external clients in a client-facing design role. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Overtime bonus. - Growth opportunities. Company Description