• Lead analytical efforts to drive data informed decision-making across the entire organization by gathering, analyzing, and visualizing / presenting technical insurance data. • Collaborate with data engineering, insurance product, claims, finance, and operations teams to improve data integrity and automate reporting capabilities using VBA, SQL, and Python. • Transform complex insurance data into clear, compelling insights for both technical and non-technical stakeholders through required reporting and data visualization. • Conduct deep-dive data analysis, develop analytical tools, deliver dedicated solutions to help other departments automate their workflows, and identify opportunities to enhance business performance and operational effectiveness. • Provide ad hoc analytical support and research as needed to ensure Ledgebrook continues to operate with data-driven precision.

• Document current payroll processes, workflows, handoffs, controls and dependencies across countries or initiatives. • Create and maintain clear process maps, standard operating procedures, workflow documentation and operational playbooks. • Support payroll transformation initiatives by assessing readiness, identifying risks, documenting impacts and tracking key actions. • Gather and validate inputs from stakeholders across Payroll, HR Operations, Finance, Technology, Legal, Procurement and external providers. • Support business change activities, including vendor transitions, platform changes, service delivery improvements and M&A-related payroll workstreams. • Identify manual workarounds, process gaps and automation opportunities for further review by technology or transformation teams. • Coordinate governance activities such as readiness checkpoints, issue logs, decision records and action trackers. • Share documentation standards, process insights and best practices to support consistent ways of working.

Role Description As a Data Analyst II, you will manage, maintain and monitor master data and costing quality. Responsibilities include: - Monitoring the input practices for mastering data and guaranteeing proper data entry. - Maintaining and creating master data records in accordance with Insight policies. - Acting as a subject matter expert and escalation point within the organization. - Engaging in projects with cross-functional team members. - Training and guiding team members on master data and costing policies and procedures. - Looking for efficiencies and analyzing patterns in current processes. - Backing up other team members in their absence by having knowledge of their programs and job functions. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - Associates degree or above from a college or university; or 3 years industry work experience. - Advanced spreadsheet skills. - Ability to analyze and troubleshoot information for resolution. - Ability to work well in cross-functional teams. Benefits - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. - Core values of Hunger, Heart, and Harmony, guiding relationships with teammates, partners, and clients.

• Manipulate databases • Communicate with clients to understand areas where we can contribute to their business • Combine internal solutions or create new ones, applying a variety of techniques and with the freedom to propose new approaches • Develop ad hoc studies and statistical analyses • Interpret the results obtained and assess how they apply to clients' problems • Interact with various Serasa departments and external clients