• Responsible for the day-to-day management and continuous improvement of the organization's core technical infrastructure — including networks, servers, systems, and cloud/hosting environments • Ensure the infrastructure is scalable, secure, and highly available, translating infrastructure strategy into operational execution • Manage and maintain the organization's network, server, and systems infrastructure to ensure high availability and performance • Lead infrastructure transformation and upgrade projects to enable the organization to scale • Implement and maintain infrastructure policies, procedures, and standards, ensuring alignment with industry best practices and regulatory requirements • Oversee systems and network architecture, capacity planning, and disaster recovery/business continuity readiness • Partner cross-functionally to assess and address the organization's technology infrastructure needs • Manage infrastructure projects from conception to implementation and evaluation • Manage the infrastructure budget and ensure resources and assets are utilized within approved budget • Monitor information security principles and practices as they relate to infrastructure systems • Stay abreast of industry trends and emerging technologies to drive continuous improvement and innovation in infrastructure • Identify, develop, and implement process/policy improvements within the infrastructure team • Participate in hiring activities including candidate selection and interviews for infrastructure roles • Support collaborators on the infrastructure team in training, development, performance, and competency alignment

• Lead end-to-end delivery of SAP logistics and 3PL integration projects across Brazil and LATAM. • Manage project planning, execution, governance, and reporting, ensuring delivery against agreed timelines and objectives. • Coordinate project activities with internal business stakeholders, IT teams, vendors, and third-party logistics (3PL/4PL) providers. • Perform 3PL scope assessments and ensure alignment between business and technical requirements. • Prepare and maintain project documentation, including project charters, integrated plans, status reports, and risk registers. • Monitor project progress, identify risks and issues, and drive mitigation and resolution activities. • Facilitate governance meetings, technical workshops, and stakeholder alignment sessions. • Support functional specification reviews and ensure alignment with business requirements. • Contribute to qualification activities, including OQ/PQ specification reviews, execution, and validation. • Coordinate testing activities across development, integration, operational qualification (OQ), and user acceptance testing (UAT). • Support cutover planning and data migration activities, ensuring readiness for deployment. • Contribute to technical assessments of user requirements and solution design. • Support knowledge transfer, project reviews, and continuous improvement initiatives. • Provide hypercare support during post-go-live stabilization, coordinating incident resolution and vendor collaboration. • Support warehouse system (WHS) implementations and the development of SAP logistics solutions.

• Manage multiple concurrent IT projects across the Sumer Group. • Develop and maintain project plans, schedules, budgets and resource allocations. • Lead project governance activities including status reporting, RAID management and steering group updates. • Coordinate internal technical teams, third-party suppliers and business stakeholders. • Ensure projects are delivered on time, within scope and within budget. • Facilitate workshops, requirements gathering sessions and project planning meetings. • Manage project risks, dependencies and issues through to resolution. • Support technology integration activities relating to acquisitions and onboarding of new firms. • Oversee infrastructure, cloud, cyber security and business application projects. • Ensure appropriate change management and user adoption activities are completed. • Produce project documentation including business cases, project charters, implementation plans and post-project reviews. • Track project benefits and support successful handover into operational support teams. • Contribute to the continual improvement of project management standards, templates and governance processes.

Role Description L’EPT Grand Orly Seine Bièvre recrute un chargé de support informatique. Notre futur.e chargé de support numérique sera rattaché.e à la responsable du secteur Helpedesk support utilisateur du pôle développement numérique. Les missions sont les suivantes : - Établir une relation directe de qualité avec les utilisateurs (prise d'appel, prise de contact) - Apporter un support de premier niveau aux utilisateurs des outils informatiques de l'EPT - Réaliser des interventions physiques sur les outils informatiques individuels (PC, tablettes, portables, téléphonies) ou collectives (équipements de salles, serveurs physiques ou virtuels, copieurs, écrans d'affichage, équipements réseaux…) - Assurer la maintenance, le dépannage, l'installation et la mise en œuvre des outils informatiques des utilisateurs - Assurer un reporting, un suivi, une traçabilité et remontée des alertes à la mission numérique et plus généralement contribuer à l'ensemble des outils, des procédures des documentations de la mission numérique - Assurer une veille technologique Qualifications - Forte sensibilité aux enjeux environnementaux du numérique, aux enjeux de cybersécurité et de protection des données personnelles - Maîtrise des environnements Microsoft / Android / suite Office 365 - Connaissances en réseau, téléphonie fixe/mobile et en administration système, AD et Azure AD - Apprécie travailler en équipe en mode projet - Faculté d'analyse des problématiques, force de proposition et curiosité liée aux nouvelles technologies