At Akamai, we make life better for billions of people, trillions of times a day. Whether you’re streaming live events, scrolling social media, watching your favorite series, or managing your savings, we’re the engine behind the scenes. We provide the world’s most distributed platform — from Cloud to Edge — to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Cloud Support Engineer
Location
Costa Rica
Posted
10 days ago
Salary
0
Seniority
Mid Level
Job Description
Cloud Support Engineer
Akamai Technologies
• Working independently with the customers to solve technical problems • Acting as a technical account manager to our strategic customers, to proactively analyze and solve technical issues • Collaborating and working closely with internal cross-functional teams to drive problems to resolution. • Providing support for North American customers
Job Requirements
- 2 years of relevant experience and Bachelor's in Computer Science, Engineering, Management Information Systems, another related field or its equivalent.
- Have solid understanding of the internet and IP networks, DNS and routing, and communication protocols such as HTTP, TCP or UDP
- Have experience with web programming languages such as HTML, Java Script and ASP
- Have experience providing technical solutions and support to enterprise Business-to-Business [B2B] customers
- Have advanced English for daily meetings and reports.
Benefits
- We support your health, well-being, finances, and life beyond work. See our benefits.
- FlexBase adapts to your job's needs
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