• Develop and execute a comprehensive territory sales strategy focused on high-potential industries, strategic target accounts, and key opportunities. • Identify, prioritize, and pursue new customer engagements within the assigned territory, including both direct engagements and opportunities through prime contractors, strategic partners, system integrators, and industry alliances. • Build and maintain strong, multi-level relationships with key decision-makers, engineering teams, procurement groups, and influencers across the territory. • Create and manage account development plans that outline growth strategies, competitive positioning, and long-term business expansion opportunities. • Serve as an industry resource, providing insights and use value messaging to drive thought leadership to differentiate our offerings in the customer’s workflow. • Meet and exceed territory sales targets for the full portfolio of Tektronix’ test & measurement solution offerings. • Proactively generate leads, cultivate new relationships, and own the entire sales cycle from prospecting and qualification to proposal development, negotiation, and close. • Leverage key account management principles to expand our footprint within target accounts by identifying and engaging new programs, business units, applications, and technologies. • Support contract and pricing negotiations to ensure mutually beneficial commercial agreements align with company objectives. • Collaborate with internal cross-functional teams (engineering, operations, marketing, finance) to deliver tailored solutions and maximize customer value. • Maintain accurate and timely documentation of all sales activities, funnel updates, and customer interactions within the CRM system. • Monitor market dynamics, customer trends, competitive activity, and emerging technologies to guide engagement decisions and maximize return on investment. • Act as the “voice of the customer,” advocating for customer needs while balancing business priorities and operational capabilities. • Represent the company at industry events, conferences, and tradeshows to build brand presence and cultivate new relationships. • Provide ongoing feedback to internal teams to influence product roadmap development priorities, feature enhancements, and availability timing.

Role Description Appear helps brands get cited by AI: ChatGPT, Perplexity, Google AI Overviews, Gemini. We're growing, our customer base is growing, and we need someone who can make sure that growth compounds. This role owns what happens after the contract is signed. AI search is moving fast. So is our clients' understanding of it. When a brand signs with Appear, they're often at the start of a journey. They don't yet know how to read their AI visibility data, how to translate it into content decisions, or how much is at stake. The AM role is to close that gap: - Turn early adopters into believers. - Turn believers into advocates. - Find natural expansion opportunities that come from proving results. - Retention is about helping clients see what's possible. Tasks: - Own a portfolio of accounts from day one: onboarding, activation, and ongoing success. - Run structured quarterly business reviews that connect Appear's data to each client's commercial outcomes, not just activity metrics. - Identify expansion opportunities within existing accounts: additional brands, markets, or verticals where AI visibility matters and we're not yet working. - Manage renewals proactively. You know what's at risk before it's at risk, and you act on it early. - Be the voice of the customer internally. If clients are confused, struggling, or seeing something we're not, that signal reaches product and marketing through you. - Use AI natively for account research, QBR prep, renewal forecasting, and follow-up. This is expected, not a bonus. Qualifications - 2+ years in an account management, customer success, or renewal-owning role in B2B SaaS. - Comfortable with commercial conversations. You can discuss pricing, ROI, and contract terms without deferring to sales. - Strong at asking the right questions in client meetings, not just presenting. - Genuinely curious about AI and how it's changing search. Clients will ask hard questions and you need to hold your own. - Organised and proactive: you manage your book of business systematically, not reactively. - Fluent in English. Spanish or other European languages are a plus for our client base. Requirements - Background in SEO, content marketing, or digital agency work. You'll speak your clients' language immediately. - Experience managing accounts across legal, healthcare, financial services, or professional services verticals. - Familiarity with HubSpot, GoHighLevel, Salesforce, or similar CRM for account tracking and renewal management. - You've been an early CS or AM hire before and understand what it means to build the function as you run it. Company Description Appear is building the infrastructure that helps brands get cited by AI: ChatGPT, Perplexity, Google AI Overviews, Gemini. We're early, we're growing fast, and we need someone who can sell a category that didn't exist two years ago.

Role Description This position will be responsible for providing customers with fast, friendly and accurate service. This position will be vital in business development, reaching sales objectives, as well as building and maintaining a profitable desk of business, and servicing all House Accounts. Essential Job Functions - Order Processing: Filling incoming orders using our extensive catalog database of automotive components, and maintaining delivery and shipping options. - Customer Service: Troubleshooting completed orders, helping with returns, warranties, special orders and other service-oriented issues. - New Business Development: Soliciting sales from dormant customers, qualifying and gathering information about customers, and cold-calling prospective new customers. - Mailing, distribution and tracking of printed and electronic sales materials. - Assist Account Managers with the day-to-day correspondence relating to SSF clientele. - Promote customer’s use of SSF online system. - Maintain daily, weekly, monthly call schedule and follow-up schedule. - Analyze and maintain volume on a per account basis. - Manage outbound freight, delivery and returns for customers, along with related expenses. - Educate customers on new products, promotions, and tools to drive additional sales growth. - Phone order coverage for Sales Central customers, as well as overflow calls from group peers on an as-needed basis. - Work with Product Managers to enhance and improve existing product lines to establish and retain a relationship with customers. - Special projects as needed. Qualifications - Extensive working knowledge and use of factory European Electronic Parts Catalogs. - A background in auto parts distribution is a significant plus, especially in the German and Swedish wholesale parts business. - Ability to multi-task, prioritize and resolve customer issues in a prompt and courteous manner. - Excellent time management, attention to detail, and ability to work under pressure. - Ability to work effectively with a team, as well as independently. - Work consistent with SSF Employee Handbook, guidelines, policies and procedures. Physical Demands - Extensive use of hands and arms and computer monitor. Other Skills/Abilities - Excellent listening, probing, oral and written communication skills. - Bilingual is a plus. - Proficiency in PC based communications, Internet, Email, MS Office. - Use of MS Teams, and PC literate. Education Required - High school diploma required. Benefits - Career Development: We offer competitive compensation and growth opportunities. - Great Benefits: Full-time employees are eligible for medical, dental, vision, life insurance & 401k. - Longevity: Many of our employees have been with the company for over 10 years. - Teamwork: Working together is one of the many aspects employees value at SSF!

• Develop and strengthen relationships with entities of the Judiciary Branch, such as State Courts (TJ), Regional Labor Courts (TRT), Federal Regional Courts (TRF), Public Prosecutor's Offices, Councils and other institutions within the justice system; • Prospect new business opportunities and expand Incodata's presence in this segment; • Act in a consultative manner, understanding clients' challenges and proposing solutions in Data, Analytics and Artificial Intelligence; • Lead sales meetings, executive presentations and negotiations with managers and decision-makers; • Prepare commercial proposals and manage the entire sales cycle; • Collaborate with technical and pre-sales teams in building solutions; • Manage the sales pipeline and keep the CRM up to date; • Develop expansion strategies and long-term relationship plans for the accounts under your responsibility.