Role Description The Business Analyst (BA) supports the successful delivery of IT and technology-enabled business initiatives by serving as a bridge between business stakeholders and technical teams. Reporting to the Director, IT PMO, this role is responsible for eliciting, documenting, and validating business requirements, ensuring solutions align with organizational goals, regulatory requirements, and user needs, and helping develop test cases for UAT. The Business Analyst partners closely with Project Managers, IT teams, and functional leaders across clinical, operational, and corporate areas to translate business needs into clear, actionable requirements that enable predictable delivery and adoption in a regulated healthcare environment. Schedule: 8am-5pm CST Salary Range: $85,000- $105,000 commensurate with experience Location: Remote - Must be US based, and able to work with no restrictions in the US in a remote home office. Requirements Elicitation & Documentation - Elicit, analyze, and document business, functional, and non-functional requirements. - Create and maintain artifacts such as BRDs, functional specifications, process flows, use cases, and user stories. - Validate requirements with stakeholders and maintain traceability throughout the project lifecycle. Process Analysis & Improvement - Analyze current-state workflows and identify opportunities for improvement. - Define future-state processes aligned with system capabilities and regulatory needs. - Document impacts, dependencies, and transition considerations. Project & PMO Support - Partner with Project Managers to support planning, scope definition, and delivery. - Support intake, estimation, and prioritization activities. - Assist with testing, UAT coordination, and validation of outcomes. - Ensure alignment with PMO standards and governance. Stakeholder Engagement & Communication - Facilitate workshops and working sessions with cross-functional teams. - Act as a liaison between business and technical teams. - Communicate requirements and impacts clearly. Change Management & Adoption Support - Support change management by documenting workflow and role impacts. - Partner with business owners on training, communication, and readiness. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Healthcare Administration, or related field (or equivalent experience). - 5+ years of experience as a Business Analyst supporting IT or enterprise initiatives. - Strong analytical, problem-solving, and documentation skills. - Experience in healthcare or other regulated environments. - Excellent written and verbal communication skills. Preferred Qualifications - Experience supporting clinical systems, EHR platforms, or healthcare technology implementations. - Familiarity with Agile, Waterfall, or hybrid delivery methodologies. - Experience working within a PMO or structured governance environment. - CBAP, CCBA, or similar Business Analyst certification. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Generous PTO plan accrues annually and begins with your first whole pay period. - Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

• Manage, optimise and reporting on data from CRM systems, enhancing its functionality for key areas. • Collect, Clean and Organise raw data from various sources, performing data manipulation and segmentation. • Analyse large datasets to uncover trends, patterns and insights , applying business intelligence and reporting knowledge to make informed decisions and present recommendations senior management. • Design and build interactive reports to help business areas track performance. • Organise and Maintain industry level analysis reporting to management about tech developments in areas such as Artificial Intelligence. • Monitoring and reporting on customer journey and user experience data. • Monitoring trends and changes affecting our competitive environment. • Make data-driven recommendations based on research pieces. • Identifying data related errors and proposing fixes. • Adherence with GDPR, ensuring data integrity and privacy. • Reviewing product tasks and making informed recommendations backed by data and research trends. • Introducing reliable autonomous flows into business operations wherever possible. • Creative thinking, being comfortable participating in brainstorming sessions to generate new product and research ideas.

Role Description Do you enjoy turning complex warehouse operations and system challenges into scalable solutions that drive business success? As a Business Analyst, you will play a key role in supporting and optimizing warehouse management system (WMS) solutions for both new and existing distribution and fulfillment operations. Partnering closely with clients, business leaders, and technology teams, you will: - Gather requirements - Improve business processes - Support system integrations - Help ensure successful WMS implementations and enhancements This position combines business analysis, process improvement, testing, training, and application support to drive operational excellence across our logistics network. The ideal candidate brings a strong understanding of warehouse operations, WMS functionality, and system integrations, along with a passion for solving problems and delivering value to end users and customers. Qualifications - High school diploma or GED required; additional relevant leadership experience may be considered in lieu of higher education. - 2+ years of experience as a Business Analyst. - Strong analytical skills with the ability to analyze business processes, workflows, and operational requirements. - Experience with process mapping and business process improvement initiatives. - Experience developing business requirements, procedural documentation, training materials, and presentations. - Experience with interface data mapping using EDI and XML formats. - Ability to quickly learn new systems, troubleshooting issues, and serve as a key resource for end users. - Self-motivated and able to work independently with minimal supervision. - Willingness and ability to travel up to 15%. Requirements - Participates in solution design reviews for system enhancements, upgrades, and new implementations to ensure alignment with business requirements. - Gather, analyze, and document integration requirements, including data mapping, workflows, and business processes, to support seamless connectivity between client and internal systems. - Communicate project status, risks, and system-related updates effectively with stakeholders, end users, and leadership teams. Benefits - Attractive annual salary of $68,000 - $90,000 plus a performance-based bonus. - This position is not eligible for immigration sponsorship.

Role Description The Senior RCM Business Analyst focuses on optimizing operational efficiency and financial performance, as well as executing strategic transformation initiatives throughout Revenue Cycle Management (RCM) operations. The Senior Business Analyst will be responsible for supporting RCM initiatives with duties including: - Project management - Analyzing areas for process improvement - Training - Documenting step-by-step protocols This will include collaborating with leadership in other areas to support project initiatives. The ideal candidate will be involved with: - Process reengineering - Digital enablement - Automation - Performance transformation focused on improving AR metrics such as DSO, denial rates, and collections. Qualifications - High School Diploma or GED Required. - Healthcare revenue cycle experience (minimum of 1 year). Requirements - Excellent verbal and written communication skills. - Demonstrated organizational skills with the ability to function well in a fast-paced environment. - Ability to act with integrity, professionalism, and maintain a high degree of confidentiality. - Proficient in using organizational billing systems. - Attention to detail. - Flexible to the needs of the department and organization. Benefits - 401(K) Company Match - Medical and Dental Insurance - Vision Benefits - Flexible Spending Accounts - Pet Insurance - Disability Insurance - Life Insurance - Continuing Education - Paid Time Off