Role Description We are looking for an engaging and knowledgeable Virtual Trainer to deliver live online training sessions for CPR, First Aid, and other healthcare-related courses. The ideal candidate should have a strong background in healthcare training, excellent presentation skills, and the ability to make virtual learning interactive and effective. - Conduct live virtual training sessions on CPR, First Aid, and other healthcare topics. - Deliver training through video conferencing platforms in an engaging and interactive manner. - Adapt training styles to meet various learner needs (individuals, groups, professionals). - Stay updated on industry best practices and certification requirements. - Assess participants' understanding through Q&A, quizzes, and interactive discussions. - Provide feedback and guidance to learners to ensure knowledge retention. - Assist in updating and developing training materials as needed. Qualifications - Certification in CPR, First Aid, or related healthcare training (Instructor-level - AHA) - Mandatory - Prior experience as a trainer or educator in a virtual environment - Mandatory - Strong command of English communication and presentation skills - Mandatory - Ability to use online training tools, video conferencing software (Zoom, Microsoft Teams, etc.), and LMS platforms. - Passion for teaching and making a real-world impact through life-saving education. - Reliable internet connection and a professional remote setup (camera, microphone, quiet environment). Requirements - Experience in e-learning, instructional design, or digital training methods - Preferred - Knowledge of healthcare industry regulations related to CPR and First Aid - Preferred - Prior experience training corporate teams, healthcare workers, or educators - Preferred Benefits - Location - Work from anywhere – 100% remote role. - Make an impact – Train individuals to save lives.

Role Description Harbor is seeking a Learning and Development Facilitator to join our growing team. This position is responsible for the planning and delivery of training and coaching programs for Harbor’s Training as a Service (TaaS) Outsourcing clients. The individual will be responsible for designing and delivering curriculum and learning materials in a variety of applications in both traditional print form as well as electronic. To perform this position successfully, it is necessary to collaborate consistently with client leaders, support staff and lawyers, and Harbor program leadership. This is a remote position that can be worked from anywhere in the United States. - Serve as an instructional facilitator by delivering distance learning and in-person courses that support the implementation of new technologies by helping with the “how” aspect of adult learning. - Develop or oversee the creation of instructional outlines, quick reference materials, and manuals. - Familiarize new hires at TaaS client organizations with the current technology and processes required to be a successful employee within the organization. - Use reflection of practice as a form of problem solving to resolve issues, increase awareness of the needs of the adult learner, understand the learning process, and generate opportunities for program engagement. - Assist end users in retaining what they learn through practice and leading training initiatives focused on ongoing skill improvement. - Collaborate with a client’s internal team in supporting lawyers and staff in using the curriculum offered to analyze their strengths and target areas for improvement. - Remain well-informed of new trends and tools in distance learning and technology. - Take initiative and pursue her/his own learning that focuses on law firm technology. - Serve as a catalyst for change, modeling and facilitating continuous improvement in the use of technology and processes by challenging the status quo, asking questions, and facilitating difficult conversations helping to shape the culture of the company. Qualifications - Ability to present complex information to a variety of audiences. - Sound decision making and organizational skills. - A strong attention to detail and quality control. - Administrative skills to manage training programs. - Outgoing and enthusiastic. - Adapts well to frequent change. - Strong communication skills, both verbal and written, and excellent interpersonal skills. - Knowledge of Microsoft Windows and current versions of Microsoft Office. Company Description Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

• Own and deliver ILT sessions (onsite and virtual) across the full customer base • Lead lab-based workshops using CloudShare or equivalent environments • Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements • Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops • Collaborate to shape the training delivery model • Build and maintain a library of advanced training content • Develop learning paths and certification programs tailored to different user profiles • Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points • Support and develop Content Managers and junior consultants on instructional design and delivery technique

• Own and deliver ILT sessions (onsite and virtual) across the full customer base • Lead lab-based workshops using CloudShare or equivalent environments • Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements • Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops • Collaborate to shape the training delivery model • Build and maintain a library of advanced training content • Develop learning paths and certification programs tailored to different user profiles • Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points • Bring senior-level perspective to content reviews • Support and develop Content Managers and junior consultants