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Senior Customer Training Consultant
Location
Australia
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Senior Customer Training Consultant
Filigran
• Own and deliver ILT sessions (onsite and virtual) across the full customer base • Lead lab-based workshops using CloudShare or equivalent environments • Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements • Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops • Collaborate to shape the training delivery model • Build and maintain a library of advanced training content • Develop learning paths and certification programs tailored to different user profiles • Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points • Bring senior-level perspective to content reviews • Support and develop Content Managers and junior consultants
Job Requirements
- Proven expertise in Cyber Threat Intelligence (CTI) as a discipline
- Significant experience delivering technical training to practitioner-level audiences
- Strong instructional design skills
- Experience building and facilitating lab-based learning environments (CloudShare, AWS, or equivalent)
- Exceptional communication and executive presence
- Autonomous, structured, and collaborative
- Fluent in English; additional languages are a strong plus.
Benefits
- Competitive pay + equity - everyone shares in our success
- Remote-first, flexible, and balanced - work that fits your life
- Your setup, your choice - pick the gear that works for you
- Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen
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