Role Description Join a mission-driven team at the forefront of neurodiagnostic innovation. As an Inside Sales Representative, you’ll play a key role in connecting healthcare professionals with advanced technologies that improve neurological diagnosis and patient outcomes. We’re seeking motivated, relationship-driven sales professionals who are passionate about healthcare, technology, and making a real impact in patients’ lives. As an Inside Sales Representative for our medical devices line, you will drive revenue by managing and growing customer relationships via phone, email, and virtual meetings. You will serve as a key point of contact for existing accounts and new prospects, working closely with Outside Sales, Marketing, Clinical, and Operations teams to deliver solutions and exceed sales goals. This is a high-impact, fast-paced role that combines technical knowledge, consultative selling, and responsiveness to customer needs — all from within the office (or virtual) environment. Qualifications - Bachelor’s degree in life sciences, biomedical engineering, business, or related field preferred. - 1–3 years of inside sales experience, preferably in medical devices, diagnostics, or technical healthcare equipment. - Experience working with hospital systems, clinics, or healthcare providers is a plus. - Strong understanding of medical device product lines, anatomy, clinical workflows, or willingness to learn quickly. - Comfortable presenting technical information clearly (virtually). - Proficiency with CRM systems (e.g., Salesforce), sales tools, Microsoft Office / G Suite. - Ability to interpret RFPs, pricing models, and contracts. - Exceptional written and verbal communication skills. - Highly goal-oriented, persistent, and self-motivated. - Excellent listening and consultative selling skills. - Strong organization, time management, and attention to detail. - Ability to multitask, prioritize, and work under deadline pressure. - Collaborative team player but able to act independently. - Resilience: handling objections, rejection, and repeating outreach. Requirements - Proactively reach out to prospective customers (hospitals, clinics, surgery centers, physician practices) via phone, email, video calls, and digital channels. - Qualify leads, manage pipeline, and move opportunities through the sales cycle to close. - Manage and grow existing accounts — renewals, upsell, cross-sell. - Prepare and deliver virtual product demonstrations, technical presentations, and proposals. - Respond to inbound customer inquiries, technical questions, and RFPs/quotes. - Enter and maintain accurate records in CRM (e.g., Salesforce), forecast sales, track metrics. - Collaborate with Outside Sales reps to support territory alignment, coordinate handoffs, and cover overflow or remote regions. - Partner with Marketing, Product, Clinical, and Customer Support teams to align messaging, promotions, and campaigns. - Monitor market trends, competitor offerings, pricing, and customer feedback to inform strategy. - Achieve monthly, quarterly, and annual sales quotas and targets. - Participate in training, webinars, and trade shows (virtually or occasionally in person). - Assist in order fulfillment oversight, customer follow-up, and after-sales customer service as needed. Benefits - Competitive base salary + performance-based commission/bonus plan - Opportunities for growth (e.g., transition to Outside Sales or management) - Training, mentoring, and development in medical device sales (inside & field) - Health, retirement, and other standard corporate benefits - Flexible work options (remote / hybrid)

Role Description P.J. Fitzpatrick, the leading name in home services, is looking for enthusiastic and driven individuals to join our Inside Sales team! This is your chance to be part of a company known for professionalism, integrity, and results, while building a career in a fast-paced, supportive, and fully remote work environment. As an Inside Sales Representative, you’ll be the first point of contact for homeowners, helping them connect with our sales team while delivering exceptional customer service. You’ll receive comprehensive training, enjoy performance-based bonuses, and have growth opportunities within our expanding organization. - Engage homeowners via phone and other communication channels to schedule appointments for our sales team - Use effective questioning and listening skills to provide a professional, positive customer experience - Follow company scripts while adding your personal touch to maintain consistent messaging - Identify opportunities to up-sell additional services and clearly explain product benefits - Address customer inquiries with accurate information and thoughtful problem-solving - Handle call transfers, messages, and other special telephone tasks efficiently - Maintain a positive demeanor while resolving concerns and conflicts - Build strong rapport with customers to enhance their experience - Collaborate with the sales team for smooth appointment scheduling and communication - Perform other related duties as assigned Qualifications - Strong data entry and computer skills with a typing speed of at least 40 words per minute - Excellent written and verbal communication abilities - Proven problem-solving skills and ability to handle multiple tasks effectively under pressure - Strong interpersonal skills to build relationships with customers and team members - Detail-oriented and organized, with a commitment to providing exceptional customer experiences - Customer service experience Requirements - Location: Fully remote, but you must reside in one of the following areas: Delaware, Pennsylvania, Maryland, Virginia, DC, New Jersey, or New York - Compensation: $18–$20 per hour + bonuses based on performance Benefits - Health Insurance - Vision Insurance - Dental Insurance - Life Insurance - 401(k) with Company Match - Paid Training - PTO - Floating Holiday - PTO on your Birthday

• Inbound Lead Management Respond to every paid marketing-generated enquiry within the defined SLA. Handle enquiries received through: Google Ads Meta Campaigns Website Forms Landing Pages Webinars Email WhatsApp Phone Calls Referral Campaigns Ensure every lead receives timely follow-up and is accurately recorded in the CRM. • Parent & Student Qualification Qualify enquiries from: Parents Students Individual Learners Working Professionals (where applicable to the programme) Understand: Student's grade/course Curriculum (CBSE, ICSE, IB, Cambridge, State Board, etc.) Subject or programme interest Academic goals Preferred learning mode (Online/Offline) Budget Purchase timeline Recommend suitable IME products or programmes based on the learner's requirements. • Counselling Coordination & CRM Management Schedule qualified counselling sessions with the Counsellor or Enrolments Team. Confirm appointments and ensure high attendance. Maintain accurate CRM records, lead status, follow-up schedules, and interaction notes. Follow up on webinar, website, and campaign-generated enquiries to maximise lead-to-enrolment conversion. Ensure 100% CRM hygiene and timely reporting.

• Inbound Lead Management: Respond to every paid marketing-generated institutional enquiry within the defined SLA and handle inquiries received through different channels while ensuring every lead is accurately recorded in the CRM. • Lead Qualification: Qualify enquiries from various educational institutions, understand customer requirements, recommend IME solutions based on those requirements, and identify key decision-makers. • Meeting Scheduling & CRM Management: Schedule qualified meetings, maintain accurate CRM records, and follow up on generated enquiries to maximize lead-to-meeting conversion.