• Inbound Lead Management: Respond to every paid marketing-generated institutional enquiry within the defined SLA and handle inquiries received through different channels while ensuring every lead is accurately recorded in the CRM. • Lead Qualification: Qualify enquiries from various educational institutions, understand customer requirements, recommend IME solutions based on those requirements, and identify key decision-makers. • Meeting Scheduling & CRM Management: Schedule qualified meetings, maintain accurate CRM records, and follow up on generated enquiries to maximize lead-to-meeting conversion.

Role Description Actualmente buscamos incorporar a un/a Inside Sales Specialist, que será el primer punto de contacto con nuestros clientes internacionales. Serás responsable de transformar consultas entrantes en oportunidades reales de negocio. Tu papel no será solo entender al cliente, sino detectar su necesidad, generar confianza y guiarle hacia la contratación de nuestros servicios. Gracias a tu trabajo, aumentaremos la conversión de leads y aseguraremos una experiencia inicial excelente. - Gestión y conversión de leads: - Atender consultas entrantes (teléfono, email, plataformas) con un enfoque consultivo y comercial. - Identificar oportunidades de negocio y priorizar leads con mayor potencial. - Cualificación estratégica: - Analizar cada caso no solo desde el encaje legal, sino también desde su viabilidad comercial. - Detectar necesidades, urgencias y motivaciones del cliente. - Generación de confianza y venta: - Explicar de forma clara el valor del servicio y el proceso legal. - Preparar al cliente para la siguiente fase (evaluación legal) maximizando la probabilidad de cierre. - Coordinación de calls con abogados (pre-sale): - Agendar llamadas estratégicamente, asegurando que el lead llega cualificado y preparado. - Optimizar agendas con foco en conversión, no solo en volumen. - Seguimiento y cierre: - Hacer seguimiento activo de leads. - Resolver objeciones y acompañar al cliente durante el proceso hasta la contratación. - Gestión en CRM: - Registrar toda la información y actividad comercial. - Hacer seguimiento de métricas de conversión y pipeline. - Mejora continua: - Proponer mejoras en el proceso de admisión y conversión. - Detectar patrones de éxito y optimizar el funnel de ventas. Qualifications - Entre 2 y 4 años en roles como: - Atención al cliente con componente comercial - Inside sales / ventas consultivas - Gestión de leads o admisión en servicios profesionales - Muy valorable experiencia en: - Despachos de abogados - Relocation / real estate - Servicios internacionales - Idiomas: - Inglés avanzado C1/C2 – imprescindible - Español avanzado - Competencias clave: - Fuerte orientación a resultados y conversión - Habilidad para generar confianza rápidamente - Comunicación clara y persuasiva - Capacidad para gestionar objeciones - Organización y gestión de pipeline - Mentalidad analítica (conversión, ratios, etc.) Benefits - Trabajo 100% remoto desde España - Horario por la tarde (16:00-22:00) - Entorno internacional y dinámico - Posibilidad de crecimiento dentro de la empresa - Contrato indefinido - Día off por cumpleaños

Role Description En The Knot Worldwide buscamos un/a nuevo/a Inside Sales Executive para nuestro portal bodas.com. La persona ideal debe tener experiencia en ventas B2B y en la gestión de un porfolio de clientes, además de buenas habilidades de escucha, comprensión de las necesidades de los clientes y fuertes competencias interpersonales. Nos gustaría contar con una persona apasionada por la venta y el mundo digital, que conozca los principios y nociones fundamentales de marketing digital y pueda ofrecer a nuestros clientes un servicio digital de calidad. - Apertura de nuevo negocio a través de llamadas telefónicas a los proveedores del portal. - Asegurar la fidelización de nuestros clientes gracias a un servicio personalizado. - Serás responsable de la gestión de cartera de clientes B2B, ofreciéndoles un servicio de gran retorno y precio asumible a las empresas del sector nupcial (floristas, músicos, fotógrafos, etc.). - Te ocuparás de la negociación, seguimiento y cierre de las condiciones contractuales con los clientes. Qualifications - Experiencia demostrable de 1 año o más en un puesto similar. - Residencia en Ciudad de Mexico. - Experiencia comercial, preferentemente en venta de servicios a clientes B2B en mercado Latinoamerica. - Ser un/a excelente profesional en negociación y persuasión. - Excelentes habilidades de comunicación y de organización. - Gusto por el trabajo con objetivos y la consecución de los mismos. - Posibilidad para desarrollar tu trabajo en Home Office. - Nivel de inglés intermedio (B2). Work Model This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged. Benefits - Flexible vacation. - Generous parental leave. - Prioritize initiatives that support the growth, development, and happiness of our people.

Title: Inside Sales Support Associate (Remote) Location: Remote, United States Job Description: Department: Distributor Sales *This is a permanent remote position. Must be located in Central Standard Time (CST) OR MOUNTAIN TIME (MT). Please note this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are able to travel to Headquarters during the first week of employment. Must have lighting/electrical industry experience to be considered.* About Keystone Technologies: Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy." Who We Are: We’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here. Our Core Values - Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations. - Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity. - Do Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency. - Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive. - Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments. What we offer: Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities. The Opportunity: The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers. This position is responsible for safeguarding the customer experience and promoting Keystone’s Light Made Easy promise. Your Impact: - Sales analysis: analyze customer sales data to identify sales trends and opportunities with management - Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls - Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing - Serve as liaison between our Sales Agencies, Distributors & Territory Managers - Answer questions via email or phone regarding existing orders in a timely manner - Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies - Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner - Cross-reference other manufacturers’ part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions What you bring: - Bachelor's in Business Administration or related field preferred - Lighting industry experience and product knowledge required - 1-2 years of sales experience in similar inside sales role - Outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations - Proficiency in Microsoft Office, specifically Outlook, Teams and Excel - Experience with CRM software and Prophet 21 preferred - Strong analytical and problem-solving skills - Demonstrated exceptional organizational skills and attention to detail - Ability to perform time-sensitive work environment - Comfortable with phone interaction with very good verbal communication skills - Work well independently or on a team - Demonstrate an unwavering belief in and commitment to the company’s Core Values, consistently aligning actions, decisions, and collaboration with them Please note that we do not accept unsolicited resumes from recruiters or employment agencies.