Strategic Accounts Manager

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$60K - $70K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishERPIoT

Job Description

Strategic Accounts Manager

Tessco LLC

• Deliver timely, accurate quotations meeting established service level agreements. • Increase quote-to-order conversion through initiative-taking engagement. • Provide exceptional customer support throughout the sales lifecycle. • Drive revenue growth through strategic OEM and AT&T partner alignment. • Maintain high customer satisfaction and operational accuracy. • Serve as the primary sales contact for AT&T SPEED customers (AT&T sellers and partners). • Manage complete pre-sales and post-sales customer experience. • Prepare accurate and timely product quotations. • Recommend products and solutions based on customer requirements. • Communicate product availability, inventory status, and estimated lead times. • Coordinate with OEM partners to provide technical expertise, product recommendations, and opportunity assistance. • Respond to customer inquiries regarding products, compatibility, ordering, and order status. • Collaborate with internal operations, procurement, and fulfillment teams. • Monitor open quotes and maximize quote-to-order conversion. • Support new product introductions, promotions, and end-of-life transitions. • Maintain relationships with OEM manufacturers, AT&T sellers and partners. • Resolve customer issues with internal and external stakeholders. • Provide product knowledge on wireless, mobility, and IoT solutions. • Ensure compliance with AT&T SPEED processes and SLAs. • Maintain accurate CRM/ERP records. • Support strategic sales initiatives and account growth.

Job Requirements

  • Bachelor's degree preferred or equivalent experience
  • 3–5+ years in wireless, IoT, mobility, distribution, or technology sales
  • Experience with B2B sales and channel partners
  • Knowledge of wireless devices, networking, and IoT technologies
  • Experience with OEMs and distributors
  • Excellent communication and consultative selling skills
  • Strong organizational, analytical, and problem-solving abilities
  • Experience with Microsoft Office and CRM/ERP systems
  • AT&T business sales or carrier ecosystem knowledge preferred
  • FirstNet, mobility, or enterprise networking experience is a plus

Benefits

  • Remote/Hybrid working schedule
  • 401K with a company match to help you invest in your future
  • Comprehensive medical, dental, vision, and prescription plans to keep you at your best
  • Hone your skills or learn new ones with tuition subsidy

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