• Conduct internal audits of high-dollar claims and adjustment transactions, including audits exceeding $50,000 to $100,000+. • Partner with external audit vendors to address questions, provide feedback, and ensure audit accuracy. • Process claim adjustments, refunds, recoveries, voids, reissues, and Medicare demand transactions. • Analyze adjustment and refund activity to identify trends, determine root causes, and recommend process, training, or system improvements. • Investigate potential operational or payment issues and provide recommendations to management. • Collaborate with provider billing vendors to request refunds, process claim adjustments, and review audit-related correspondence. • Monitor and track adjustment activity, maintaining accurate documentation and reporting. • Prepare and present monthly department audit results and key findings. • Support continuous improvement initiatives by identifying opportunities to enhance accuracy, efficiency, and compliance within claims and audit processes.

• Diseñar, desarrollar y mantener pruebas automatizadas para aplicaciones y servicios. • Implementar y ejecutar casos de prueba utilizando herramientas y frameworks de automatización. • Realizar pruebas funcionales, de integración y regresión para garantizar la calidad de las soluciones desarrolladas. • Detectar, documentar y realizar el seguimiento de incidencias encontradas durante el ciclo de pruebas. • Participar en la mejora continua de los procesos y buenas prácticas de QA Automation.

• Design, execute, and maintain manual and automated test cases based on business and technical requirements • Perform functional, integration, and regression testing across HR and Payroll modules • Create and enhance automated tests using Playwright (JavaScript/TypeScript or Python) • Develop end-to-end, component, and API test scenarios • Collaborate with Product Owners, Analysts, Designers, and Developers to ensure comprehensive test coverage • Identify, document, and track defects in Azure DevOps and verify implemented fixes • Prepare and maintain test data and test environments • Create and update test plans, test reports, and quality documentation • Participate in requirements reviews and test impact analysis • Support release activities and quality assurance processes across the product lifecycle • Report testing progress, quality metrics, and potential risks to stakeholders

Role Description We are seeking native Urdu speakers with strong English comprehension to join our global linguistic community as Freelance Linguistic Testers. No prior testing experience is required—we provide full training! If you own a modern Mac and have a sharp eye for detail, this is your opportunity to work on cutting-edge IT and AI projects. - Language Pair: English to Urdu - Domain: Information Technology, Software, and AI Content - Experience: No previous linguistic testing experience required. Training and guidelines will be provided. - Hardware Requirement: Must own a Mac device with an M-series chip (M1, M2, M3, M4, or newer). Note: This is an absolute technical requirement for our secure testing environment. Responsibilities - Perform Linguistic QA: Review and refine AI-generated and localized Urdu content to ensure natural flow and cultural accuracy. - Software & UI Testing: Navigate applications to identify layout issues, truncated text, and functional bugs in the Urdu interface. - Bug Reporting: Document and report linguistic and technical errors clearly in English using our testing guidelines. Qualifications - Linguistic Proficiency: Native-level fluency in written and spoken Urdu, paired with professional-level English comprehension and written communication skills. - Hardware Specification (Mandatory): Active access to a Mac computer equipped with an Apple Silicon M-series chip (M1, M2, M3, M4, or newer). - Cultural Competency: A strong, intuitive grasp of modern Pakistani cultural nuances, localized language trends, and regional idiomatic expressions. - Technical Aptitude: Comfort navigating new software interfaces, adhering to detailed testing guidelines, and reporting technical/linguistic bugs clearly in English. - Work Environment: A reliable high-speed internet connection and a dedicated workspace suitable for remote, independent contract work. - Attention to Quality: Exceptional attention to detail, with the ability to consistently identify minor grammatical, formatting, and user-interface (UI) errors. - Professional Experience: No prior experience in linguistic testing or translation is required; however, candidates must be willing and able to complete the mandatory onboarding training. Benefits - Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines. - Long-Term Collaboration Opportunities: We aim to build lasting partnerships with our freelance linguists; successful candidates will become part of our preferred talent pool for ongoing, periodic project assignments. - Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and global brand content. - Elite Projects: Build your portfolio by working on software utilized by millions of global users daily.