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Senior Manager, Network and Infrastructure Reliability

ManagerManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2001H1B SponsorCompany SiteLinkedIn

Location

India

Posted

9 days ago

Salary

0

Seniority

Senior

Job Description

Senior Manager, Network and Infrastructure Reliability

Five9

• Manage the Network & Infrastructure team, ensuring operational excellence. • Stabilize daily operations and assess existing talent in the team. • Implement modernization efforts and automate network operations. • Serve as a player-coach to the engineering team, mentoring and setting operational standards. • Deliver team skills assessment and tactical execution plans to transition to infrastructure/network-as-code. • Ensure key engineering hires are onboarded successfully, with cross-training opportunities for existing team members. • Oversee early modernization wins in production, ensuring fair workload distribution across the team.

Job Requirements

  • 7+ years of experience in network/infrastructure engineering, with 3+ years directly managing engineering teams in mission-critical, multi-DC production environments.
  • Deep technical background in modern DC networking, including OSPF, EVPN, VXLAN, Cisco Nexus, and NX-OS.
  • Experience managing infrastructure in a hybrid cloud environment, with a strong focus on supporting GCP workloads.
  • Proven success guiding teams to build and adopt network automation and IaC using tools such as Ansible, Terraform, Python, Git, and CI/CD pipelines.
  • Hands-on experience modernizing legacy environments by introducing configuration management, drift detection, and policy-based operations where they didn’t exist before.
  • Strong understanding of network and infrastructure observability using tools such as ThousandEyes, Grafana, Loki, NetFlow, and Netscout to achieve a "single pane of glass" for system health.
  • Experience supporting the underlying infrastructure needs of Kubernetes, AI, and GPU workloads.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent professional experience).

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development

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