• Lead product installations for customers • Serve as lead for the technical team, leveraging experience and judgment to resolve issues as a point of escalation. These discussions may entail: • Identifying strategies to create better collaboration among developers, testers, project managers, and users, using development methods and automated practices • Creating/implementing innovative technical solutions within budget/timelines that prove successful (metrics/feedback) to alleviate manual workload and burden • Define the system, technical, and application architectures for critical areas of development and recommend a course of action to maintain cost-effectiveness and competitiveness • Provide hands-on support for agile development, defect/bug triage, and fixes while ensuring long-term technical sustainability and architectural soundness: • Leading Sprint retrospectives • Supporting peer and management code reviews • Participate in business and technical requirement sessions • Provide technical estimates and a rough level of effort (SWAG) • Work effectively and efficiently on tight deadlines as necessary • Perform code reviews for functional accuracy and alignment with best practices, or develop Best Practices unique to the technology stack and customer environment • Stay up to date on business initiatives and objectives, particularly infrastructure and development architecture issues. • Research and implement best practices frameworks/capability models that will control costs, provide higher quality, and increase the predictability of service delivery. • Develop Proof of Concept prototypes to demonstrate the value or benefits of new technologies and processes, e.g.: Improving quality and reducing effort for development testing, including the creation of test cases and automating tests • Provide technical inputs in an understandable format for Senior Executive briefings and other reports, including: • Delivering complex presentations or demos to describe functional changes or requirements released with the latest package or image • Team performance based on task completion, challenges, issues, and status using a centralized requirements management tool • State of progress against strategic roadmap, both technical and business • Work with Functional SMEs and Developers to estimate the level of effort (LOE) of requirements and design solutions or development tasks that meet short-term and long-term needs using comprehensive, realistic, and effective plans • Recognize problems or situations that are new or without clear precedent; evaluate alternatives and recommend solutions using a systematic, multi-step approach based on LOE and impact assessments • Regularly review and provide LOE estimation inputs to the application backlog as a part of continuous backlog grooming, support technical design discussions, and provide inputs during Sprint grooming to release features • Support user acceptance testing and demos and participate in code reviews, as required

• Maintain and evolve cloud environments • Ensure availability, security, automation, and scalability of solutions • Implement DevOps best practices • Support development teams • Drive continuous improvement of infrastructure and delivery processes

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Promotions Operations Associate, you'll help create engaging promotional experiences that connect customers with our digital offerings. You'll work closely with Marketing, Operations, Creative, Compliance, and Commercial teams to keep campaigns moving from idea to launch with clarity and precision. In this role, you'll combine data, creativity, and operational excellence to deliver seamless customer experiences while helping shape how we bring new promotions and initiatives to market. What You'll Do - Partner with cross-functional teams to plan, launch, and optimize promotional campaigns that drive customer acquisition, engagement, and retention across our digital offerings. - Use data and customer insights to optimize promotional calendars, develop targeted campaign strategies, monitor performance, and recommend improvements that enhance the customer experience. - Manage the end-to-end execution of promotions, including campaign setup, quality assurance, audience segmentation, merchandising, and compliance with legal and regulatory requirements. - Collaborate with Creative, Marketing, Operations, and other stakeholders to develop promotional messaging, manage creative workflows, and ensure the timely delivery of campaign assets. - Identify new promotional opportunities and operational improvements by contributing innovative ideas, leveraging AI-powered tools where appropriate, and supporting go-to-market planning for new campaigns and initiatives. What You'll Bring - At least 1 year of experience in marketing, digital promotions, merchandising, project management, online gaming, consumer technology, or a related field. - A data-driven mindset with the ability to analyze campaign performance, identify opportunities, and make informed decisions using tools such as Excel, Tableau, or similar reporting platforms. - Strong organizational and project management skills, with the ability to prioritize multiple initiatives and deliver high-quality work in a fast-paced environment. - Strong written and verbal communication skills, with experience collaborating effectively with cross-functional teams and managing multiple stakeholders. - A passion for sports, entertainment, and digital experiences, with the flexibility to support occasional evenings, weekends, or holidays during major sporting events. - Availability to work one weekend shift per month and a hybrid schedule that includes three days per week in the office. #LI-BD1 #LI-HYBRID Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

• Lead the DevOps, automation and MLOps strategy • Design, implement and evolve CI/CD pipelines, including pipelines for AI models • Manage and optimize cloud environments (AWS, Azure or GCP) • Implement Infrastructure as Code (IaC) practices • Design data pipelines and model deployment (MLOps) • Ensure full observability (logs, metrics, tracing, and model monitoring) • Drive intelligent automation of operational processes • Collaborate with data, AI and development teams to integrate solutions • Implement DevSecOps best practices • Perform troubleshooting and incident analysis in critical environments • Support governance and lifecycle management of AI models