• A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. • Will position Nagarro with CXOs as the strategic partner for AI transformation. • Will systematically expand the breadth and depth of the engagement. • Grow assigned portfolio by 15%+ YOY. • Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings. • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads. • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.

• Deliver double-digit YOY growth at one or more key accounts • Position Nagarro with CXOs as the strategic partner for AI transformation • Grow assigned portfolio by 15%+ YOY • Achieve revenue targets through structured account planning • Establish and maintain a 'seat at the top table for AI' in managed account(s)

Role Description Bickert Management Inc. (BMI) is seeking an intelligent, resourceful, and resilient person to lead a small remote team responsible for implementing and improving Zoho-based business systems for our clients. This is primarily a people leadership and service execution role, not a software development position. The successful candidate will: - Supervise an initial team of approximately two or three technicians and developers, potentially growing to five. - Assign work, establish priorities and deadlines, and follow up consistently. - Conduct regular performance discussions and candid monthly evaluations. - Address underperformance directly and help team members find a path to success. - Provide meaningful input into hiring, internship conversions, team composition, and termination decisions. - Review client meeting transcripts, notes, and process descriptions. - Help translate client objectives into clear, actionable tasks for technical team members. - Use AI, process-mapping tools, documentation, and internal frameworks to organize work. - Identify delays, waste, confusion, duplication, and avoidable rework. - Improve workflows, templates, best practices, and service execution efficiency. - Support client communication and Client Success activities where appropriate. Success will be measured through happy and retained clients, increased adoption of BMI services, stronger team performance, and demonstrable improvements in the efficiency and consistency of our work. Qualifications - Honest, intelligent, organized, dependable, and highly resourceful. - Comfortable leading people with greater technical knowledge than their own. - Courageous enough to give candid feedback and hold people accountable. - Resilient and able to receive criticism or disagreement without taking it personally. - Able to work through ambiguity and changing priorities. - Skilled at turning broad discussions into organized next steps. - Committed to continuous improvement rather than simply maintaining existing practices. - An effective real-time communicator with strong professional written English. - Comfortable using AI and large language models to improve communication and productivity. - Able to learn unfamiliar software and business systems quickly. Requirements - This is a fully remote position requiring meaningful availability during North American business hours. - Alignment with Mountain Time is ideal. - The schedule has some flexibility, but this is not a fully asynchronous, work-whenever-you-prefer role. - Anticipated commitment of approximately 20 to 40 hours per week. - Candidates must provide their own suitable computer, webcam, headset, private workspace, and reliable internet connection of at least 300 Mbps. - BMI provides the required Zoho software licenses and may provide access to an approved large language model. Benefits - This is initially a fixed-term opportunity, with the possibility of continued, permanent, reduced, or evolving work depending on organizational needs, performance, and fit. Company Description BMI helps organizations improve their operations through Zoho business software, CRM, automation, analytics, process design, and technology implementation. Our culture is collaborative, casual, candid, and improvement-oriented. Team members have access to colleagues across the organization and are encouraged to challenge inefficient methods, refine best practices, and meaningfully influence how the company operates.

Role Description The Defined Contribution Client Manager (DC CM) oversees daily operational performance for assigned clients and operations teams. They collaborate with support areas like customer care and technology, serving as the main client contact. Additionally, the DC CM supports the Senior Client Manager/Client Leader in delivering high-quality solutions and utilizes effective client communication skills. Responsibilities - Utilizing expert knowledge of DC to interpret complex client requirements. - Addressing questions related to unique situations, participant inquiries, client escalations, and requirements. - Driving stable and consistent delivery from internal and external partners, using data to influence standardization and process innovation. - Communicating, validating, and managing eCAT with client. - Managing defined contribution plans and understanding their effect on clients and participants. - Collaborating with the Oversight & Excellence team to reduce total cost by lowering demand and improving efficiency, while focusing on improving delivery quality. - Communicating regularly with day-to-day client contact on delivery and projects. Qualifications - Be an effective communicator and use influencing skills on domain and technical matters, internally and externally. - Have proven analytical abilities and attention to detail when working with complex data. - Be solutions-oriented and have the ability to report data to stakeholders. - Have advanced management and organizational skills with the ability to adapt to change. - Be an expert with knowledge of Defined Contribution and company (or equivalent) systems. - 3+ years in Defined Contribution and a variety of team experiences. - 3+ years of coaching and leveraging work through others. Requirements - Background check consistent with Alight’s employment policies. - Virtual interviews conducted on video; camera-on culture may require occasional travel to physical office locations. Benefits - Comprehensive total rewards package supporting mind, body, wallet, and life. - Health, dental, and vision coverages starting Day One. - Wellbeing programs and retirement plans with contribution matching. - Generous time off and parental leave. - Continuing education and career growth opportunities. - Flexible working arrangements. Company Description At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united, and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.