• Develop and execute comprehensive sales strategies to drive top-line growth and market share for Samsung Home Entertainment and IT products • Oversee the entire lifecycle of Samsung products at account base, from launch and acceleration to promotion and replacement • Ensure seamless alignment of promotional strategies with internal Samsung teams and retail partners • Build and maintain strong, collaborative relationships with key internal teams (Retail, Marketing, Finance) and external partners • Present strategic plans, initiatives, and recommendations to Merchanting teams to secure approvals and drive mutual success • Lead initiatives with Sales, Product Planning, Supply Chain Management (SCM), and Marketing teams to align account strategies and maximize impact • Utilize advanced analytics tools to measure ROI, provide actionable insights, and report on program performance to key stakeholders • Monitor and forecast key account metrics, including quarterly sales results and annual forecasts, to ensure alignment with business objectives • Oversee high-velocity events from planning to execution, including executive reviews, in-day performance tracking, and post-event analysis • Lead annual vendor negotiations with Costco to secure favorable terms and drive long-term growth

• Own and achieve Commercial revenue targets, including pipeline, closed-won revenue, and quarterly growth • Personally lead and close complex, multi-site healthcare deals • Manage strategic accounts from discovery through negotiation and contract execution • Drive predictable revenue through disciplined pipeline management and accurate forecasting • Build executive-level relationships across Residential Providers and pharmacy channel partners • Sell a blended hardware + SaaS solution within regulated long-term care environments • Own the Commercial line of business with full accountability for revenue, pipeline health, and forecast accuracy • Directly manage and develop a team of ~3 Commercial Account Executives, ~2 Business Development Representatives, and ~1 Marketing lead • Establish clear KPIs, performance expectations, and operating rhythms across the Commercial Sales, BDR, and Marketing teams • Drive alignment between prospecting and closing efforts to improve conversion and pipeline velocity • Lead hiring, onboarding, and team scaling as the organization grows • Conduct regular forecast reviews, pipeline inspections, and structured coaching sessions • Build and maintain a high-performance culture grounded in accountability, transparency, and continuous development • Develop a repeatable, scalable sales motion across IDD Residential, Assisted Living, and Behavioral Health markets • Ensure strong pipeline coverage across inbound and outbound channels • Partner closely with Marketing on: • Lead generation strategy and campaign alignment • Funnel performance optimization • Sales enablement materials and messaging • Conference strategy, planning, and execution • Identify and implement scalable sales strategies to accelerate Commercial growth • Drive CRM discipline, data integrity, and sales process adherence • Ensure accurate forecasting and reporting • Optimize tools, systems, and workflows to improve team productivity and visibility • Establish scalable sales playbooks and performance dashboards • Drive CRM discipline and forecasting rigor using HubSpot. • Partner with the Enterprise Sales team on strategic accounts and coordinated market coverage • Collaborate with the Customer Experience team to ensure seamless deal handoff and long-term customer success • Provide structured market feedback to Product to influence roadmap priorities and strengthen product-market fit • Serve as the voice of the Commercial customer within the organization • Operate comfortably across multiple teams in a fast-paced, high-growth environment.

• Advise potential clients and help them plan their trip by answering questions and making them aware of their different trip options via email, phone and video chat. • Communicate with our providers to confirm prices, block spaces and negotiate deals for our customers. • Work together with and consult our marketing team on how to best market your trips. • Think about ways we can improve our client's experience, both before and after a sale was made.

• Manage and coach a team of 6 Enterprise Sales Directors to develop successful sales strategies including implementing multi-tiered approaches, establishing a wide network of contacts, defining measurable success metrics, developing successful campaigns, navigating conversations around attribution, identifying and staying ahead of risks, and accurately forecasting opportunities • Meet and exceed quarterly sales team quotas by holding your team accountable for activities that lead to revenue generation • Provide regular updates to management on team activities, opportunities, and risks • Implement strategic planning, forecasting and ongoing development of sales team • Identify improvement in all areas of productivity, process and efficiency • Develop and maintain executive level relationships to help drive sales activities • Assist in closing complex multi-million dollar programs with your team