Role Description The Manager of 3(16) Fiduciary Services is a leadership role responsible for overseeing the administration and fiduciary governance of retirement plan service in compliance with ERISA Section 3(16). This individual leads, trains, and mentors a high-performing team, providing day-to-day direction, support, and oversight to ensure alignment with departmental goals. This role is accountable for driving service excellence, delivering high-quality client experience, and ensuring consistent adherence to regulatory requirements through established standard operating procedures (SOPs) and service level agreements (SLAs), while supporting the overall effectiveness and continued growth of the 3(16) Center of Excellence. Primary Duties and Responsibilities - Lead and mentor a team of professionals to ensure high performance, engagement, and daily operational execution aligned with SOPs and SLAs. - Provide day-to-day oversight, guidance, and support to the team to ensure timely, accurate, and high-quality service execution. - Manage the delivery of 3(16) fiduciary services, ensuring all client and plan-related activities are completed in accordance with defined processes, service expectations, and regulatory requirements. - Serve as the first point of escalation for client and operational inquiries, partnering with team members to resolve issues effectively and maintain a high-quality client experience. - Ensure timely and accurate processing of key functions such as eligibility review, contribution monitoring, distribution approvals, and plan amendments. - Oversee key operational deliverables, including government filings (e.g., Form 5500), ensuring deadlines and quality standards are consistently met. - Conduct regular team meetings, workflow reviews, and performance discussions to reinforce accountability to service standards and foster a collaborative work environment. - Ensure adequate training and development opportunities for team members to maintain compliance expertise. - Partner with internal teams to coordinate service delivery and resolve complex issues. - Conduct regular client reviews to assess service satisfaction and identify opportunities for improvement. - Stay abreast of regulatory changes affecting 3(16) fiduciary services and ensure timely integration into team processes and service delivery. - Monitor and manage risks associated with plan operations, ensuring compliance with all applicable laws and regulations. - Act as a liaison with legal and compliance teams to address fiduciary and operational matters. - Develop and deliver regular reporting on service delivery performance, team metrics, SLAs, and operational risk indicators to leadership. Qualifications - In-depth knowledge of ERISA regulations, retirement plan administration, and fiduciary responsibilities with the ability to apply requirements in a service delivery environment. - Proficiency in retirement plan management systems and reporting tools. - Strong communication and relationship-building skills, including effective remote collaboration with clients and internal stakeholders. - Demonstrated sound judgment when making decisions and operate with discretion and integrity. - Demonstrated ability to manage and resolve escalated issues, balancing client experience, compliance requirements, and operational constraints. - Strong analytical and problem-solving skills, with the ability to identify trends, gaps, and opportunities for process and service improvements and provide insights to leadership. Requirements - High school diploma or GED required. - 5+ years of experience in client service, customer success, account management, or a related client-facing function. - 2+ years of people leadership experience, including direct management of individuals in compliance/administration or client-facing roles and responsibility for coaching, performance management, and development planning. - 3(16) experience preferred. - Demonstrated success leading teams responsible for client retention, portfolio health, service delivery, and escalation management. - Experience establishing performance expectations, using metrics and reporting to drive accountability, and implementing process improvements that support scale and consistency. - In-depth knowledge of the retirement plan industry, ASPPA/NIPA designations preferred or willingness to obtain within 1 year of hire. Remote Working Requirements - Ability to build rapport with others remotely while working productively with limited in-person interaction. - Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. - Designate a quiet, and well-lit space free of as many distractions as possible. - Be online and available to work during designated business hours in local time zone. - Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. - Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint. Benefits - A virtual-first work philosophy for most jobs. - 401(k) with up to 4% match. - Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. - 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday. - Paid Parental Leave. - A variety of medical, dental, and vision plan options including Definiti subsidized premiums. - Company-paid life insurance and short-term disability insurance. - Bonus plan eligibility.

Role Description Make a meaningful impact by shaping EMC’s Public Entity business strategy and driving profitable growth across a specialized portfolio. In this leadership role, you'll serve as the enterprise expert for the Public Entity segment, partnering with underwriting, claims, risk improvement, actuarial, and regional teams to develop innovative solutions and guide complex underwriting decisions. You'll influence product strategy, portfolio performance, and market direction while helping teams navigate challenging risks and capitalize on growth opportunities. This is an opportunity to combine strategic thinking, industry expertise, and collaboration to strengthen EMC’s market position and deliver long-term value to our customers and organization. - Serve as the enterprise subject matter expert for the Public Entity segment, providing strategic underwriting and product direction. - Lead development and execution of segment strategies, business plans, and initiatives aligned with profitability goals. - Oversee portfolio performance, including profit and loss management and long-term growth strategies. - Analyze premium, loss, and market data to identify trends, opportunities, and areas for improvement. - Develop and communicate underwriting best practices, appetite, and guidance across the organization. - Evaluate market opportunities and recommend product enhancements, new offerings, and coverage improvements. - Draft and refine policy coverage language to support evolving market and customer needs. - Partner with Claims, Risk Improvement, Actuarial, and other business units to achieve segment objectives. - Provide expert guidance on complex underwriting risks, including coverage, pricing, limits, and business acceptability. - Review and authorize accounts exceeding regional underwriting authority and determine facultative reinsurance needs. - Support underwriting quality assurance through audits, reviews, and continuous improvement initiatives. - Lead or participate in strategic projects, vendor relationships, and product implementation efforts. - Develop and deliver underwriting training, workshops, and educational resources while mentoring team members. - Represent EMC and Corporate Underwriting through industry events, committees, marketing initiatives, and thought leadership activities. Qualifications - Bachelor’s degree, preferably in a business or insurance related field, or equivalent relevant experience. - Ten years of commercial property and casualty underwriting including at least three years of staff underwriting experience in applicable industry segment. - Insurance designations, such as AU, CIC, or CPCU preferred. Requirements - Advanced, proven knowledge of countrywide underwriting techniques, terminology, policies, and forms in applicable business area. - Excellent underwriting judgment and decision-making skills. - Strong knowledge of key performance indicators (KPIs) and ways to improve them. - Advanced written and verbal communication skills, including presentation skills. - Ability to work effectively with others, as well as independently and possess demonstrated problem-solving abilities. - Strong computer knowledge, Internet and keyboarding skills. - Strong ability to advise, partner, influence and effectively consult with diverse internal and external stakeholders, including senior leaders, executives, and project owners. - Strong ability to distill and communicate highly complex issues for technical and non-technical audiences. - Strong ability to translate technical ideas into more general terms for business customers. - Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving. Benefits - The hiring salary range for this position will vary based on geographic location, falling within either of the following: $112,276 - $161,326 or $124,084 - $177,469. - A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. - For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers .

Role Description The Insider Threat Investigations & Analytics Team is responsible for the organization’s insider threat program, driving a cross-functional strategy including detection, investigation, response and mitigation of insider risks. The Service Manager for Insider Threat Investigations is accountable for the end‑to‑end execution, oversight, and quality of insider threat investigations, ensuring timely, legally defensible, and risk‑appropriate responses to suspected insider activity. - Lead and oversee complex insider threat investigations, including data loss, fraud, system misuse, and policy violations. - Ensure investigations are conducted in accordance with Allstate policies, legal requirements, regulatory standards, and internal controls. - Direct investigative strategies across SaaS platforms, cloud infrastructure, and on‑premises systems, leveraging digital forensics, behavioral evidence, and correlated analytics. - Maintain accountability for case lifecycle management, documentation standards, evidence handling, and defensibility. - Partner closely with Allstate Legal counsel on privileged matters, escalation decisions, and engagement with law enforcement or external partners when warranted. - Coordinate containment, corrective actions, and remediation activities with enterprise stakeholders. - Provide clear investigative insights, risk assessments, and recommendations to Insider Threat leadership and executives. - Build, mentor, and lead a team of investigators, reinforcing professional judgment, confidentiality, and ethical investigation practices. Qualifications - 5+ years of experience in insider threat programs, cybersecurity investigations, or risk analytics. - Proven leadership experience managing multidisciplinary teams. - Strong knowledge of data analytics, behavioral monitoring, and forensic investigation techniques. - Familiarity with regulatory frameworks (e.g., NIST, ISO 27001, GDPR). Requirements - This job has supervisory duties. Skills - Cyber Investigations - Cyber Threat Analysis - Data Analytics - Digital Forensics - Executive Relationship Management - Fraud Prevention - General Data Protection Regulation (GDPR) - Mentorship - NIST Cybersecurity Framework (CSF) - Risk Analytics - Security Program Development - Security Risk Assessment - Team Leadership - Threat Detection Compensation Compensation offered for this role is $134,000 – 196,000 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Benefits - Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. - When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. - Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Role Description ICF's Disaster Management Division seeks a Senior Manager, Strategic Resilience, who will support clients in implementing federally- and state-funded grant projects, specifically in the energy sector. This position is Remote in the United States with travel. Must have experience focused on FEMA-funded mitigation, energy infrastructure modernization, and/or resilience/sustainability in these areas. The Senior Manager will work with ICF staff and our clients to deliver grant and program management support across opportunities funded by federal and state agencies including the Federal Emergency Management Agency (FEMA), Department of Energy (DOE), Department of Transportation, Environmental Protection Agency (EPA), and Department of Commerce. The successful candidate will be charged with the flawless execution of programs, anticipating and meeting client’s needs, and strategically positioning the company’s resources and expertise to grow the business. The ideal candidate will be a proven expert with a track record of superior execution and growth and will be responsible for ensuring that programs are positioned to optimize grant resource allocation, build strong solutions to impacted areas, and provide strong risk management. The candidate should be familiar with the Bipartisan Infrastructure Law (BIL) and Inflation Reduction Act (IRA) and successful implementation of innovation and resilience strategies. This position represents an exceptional opportunity to join an expert team to facilitate change and help make a lasting difference. Key Responsibilities - Lead the development, coordination, and operation of various large, complex federally funded programs, focused on infrastructure modernization and resilience, from start up through closeout. - Establish and maintain strong relationships with senior client staff, stakeholder groups, and project teams. - Record and report on stakeholder compliance with project schedules and appropriately identify and escalate non-performance. - Manage delivery of project tasks, activities, milestones and resources, developing, maintaining, and managing project requirements, plans, timeline, issues, risks and challenges. - Support the implementation of improvement opportunities, including evaluating and implementing new processes, tools and technologies. - Lead all necessary high profile, program-wide public presentations, and stakeholder meetings. - Coordinate clients’ innovation and resilience priorities, secure grant funding, and successfully implement federally and state-funded programs in compliance. - Lead, coordinate, and evaluate performance of all project staff, including subcontractors. - Coordinate across critical infrastructure and natural hazard disciplines to deliver high-quality strategies and advice to clients. - Maintain a complete understanding of all applicable program policies, requirements, procedures, guidelines; and shall possess knowledge of regulatory and statutory compliance requirements for FEMA, BIL and IRA related program, and similar programs/projects. - Monitor program performance status and establish necessary quality control tools to manage and measure programs results. - Serve as the key project interface with ICF leadership, delivering updates on milestones/challenges, and using data-driven reporting and analysis to inform decisions. Qualifications - Bachelor's Degree in a relevant field. - 8+ years of experience and demonstrated success managing complex multi-disciplinary teams to achieve high levels of production, meet tight deadlines, and deliver compliant, quality work products. - 5+ years of FEMA, DOE, EPA, and/or other federal or state agency project management experience focused on infrastructure modernization, clean energy transition and/or resilience/sustainability. - Willing and able to travel (flight and vehicle) throughout the United States for work needs. - Must have a valid current U.S. driver’s license and can successfully pass a Motor Vehicle Records (MVR) check. Preferred Skills/Experience - Master’s or higher-level degree in a related field. - Experience in the energy sector, specifically working with utilities, Federal agencies and/or state energy offices. - Familiarity with disaster planning, recovery, and mitigation, and using grants management systems. - Experience managing contracts of $5 million or greater. - Certification as a Project Management Professional (PMP). Professional Skills - Strong analytical, problem-solving, and decision-making capabilities. - Proven track record of leading a team and accomplishing successful business results. - Strong written and verbal communication skills, emotional intelligence, critical thinking skills, and integrity and ethics. - Team player with the demonstrated ability to build organizational capability, motivate teaming partners/staff to ensure high levels of engagement, and work in a dynamic, fast-paced environment. - Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, and Project Management Software). Pay Range The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00.