• Pre-sales - assistance in qualifying sales leads from a technical standpoint. • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration. • Conversant with networking applications and solutions. • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. • Provide assistance to identify customers with post-sales training.

• Lead and participate FinOps initiatives, developments, and key objectives. • Document and maintain FinOps internal processes and contribute to process improvements, system mapping, and assist with implementing change management. • Leading system improvements, enhancements, and special projects that relate to PO, AP, GL, FA, and AR. • Design new processes, streamlining existing FinOps processes, and ensuring updated processes are stable and maintained. • Work closely with all Finance, Operations, and IT teams to automate manual processes, implement best practices, and ensure our business needs are met with a cross-functional lens. • Lead meetings with user groups, super users, process experts, functional leaders frequently to discuss issues/ideas and requested/proposed changes. • Analyze the business requirements of all internal departments to standardize/improve business practices, processes, procedures using the ERP system. • Responsible for proactive action regarding updates, including researching known issues, testing key processes, and educating business SMEs/BPOs on existing or new ERP functionality. • Work closely with teams to understand current processes and issues, how proposed solution changes to platforms/systems will impact financial operations, and to assist with the development of new logic and financial setup. • Support the Finance Team as a subject matter expert for essential activities. • Prepare month-end reconciliations and reporting which include, but are not limited to, accruals, GL account reconciliations, assist Operations to facilitate monthly P&L reviews, and month-to-month variance analysis. • Manage key procedures to complete all weekly and monthly financial close activities and reporting models. • Monitor and perform daily finance operations and help manage ongoing initiatives. • Propose and implement policies and initiatives to keep all recurring financial operations aligned with our strategy while overseeing their continuous development and communication to both our internal teams and other business partners. • Create/maintain process documentation via MS Task Recorder and RSAT test automation.

Contribute publicly to open source projects to ensure Collabora's continuing technical leadership Analyse client problems and design solutions leveraging open source technologies and Collabora's technical expertise Define and scope client projects in collaboration with the delivery team Gain working knowledge of customers’ products, applications, technical and business strengths and target markets Discussing Linux core system technologies with clients and representing the company at conferences and trade shows to demonstrate and promote our leadership in the open source arena Understanding client needs and reconciling time constraints, available technologies and resources, and open source best practices

• Support Army logistics enterprise architecture, cybersecurity, business architecture, and systems engineering initiatives. • Conduct research and analysis to evaluate enterprise systems, business processes, technical architectures, and organizational performance. • Analyze business and technical requirements to support enterprise architecture, modernization, cybersecurity, and digital transformation initiatives. • Develop executive-ready briefings, reports, decision papers, presentations, and architectural recommendations supporting Army logistics leadership. • Support the development, implementation, and continuous improvement of enterprise architecture frameworks, business processes, governance activities, and technical standards. • Coordinate activities and recommendations across multiple Army organizations, functional stakeholders, and technical teams. • Evaluate current and future state business processes, enterprise capabilities, and technology solutions to identify opportunities for improvement. • Support cybersecurity activities, system compliance, risk management, and security authorization efforts, as required. • Facilitate architecture reviews, technical working groups, business process improvement sessions, and stakeholder engagements while documenting decisions and tracking follow-up actions. • Develop performance metrics, dashboards, and analytical products to support leadership visibility, enterprise decision making, and organizational effectiveness. • Support enterprise modernization, systems integration, business process reengineering, data management, and technology implementation initiatives. • Support business development activities, including market research, proposal support, solution development, and client engagement, as required. • Perform additional consulting, analytical, technical, and project support activities as assigned.