Switzerland Global Enterprise logo
Switzerland Global Enterprise

We support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.

Lead Services Specialist – Customer Contract Management

ProcurementProcurementFull TimeRemoteSeniorTeam 51-200Since 1927H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania + 1 moreAll locations: Pennsylvania | Texas

Posted

1 day ago

Salary

$91.4K - $152.2K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Lead Services Specialist – Customer Contract Management

Switzerland Global Enterprise

• Manage storage (BESS) and solar power segment customers, including warranty obligations, service agreements, and spare parts and services orders. • Drive customer satisfaction through effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery. • Meet GE business expectations by managing orders plans, safety, quality, schedule, cost, margin, cash flow, and risks. • Communicate goals, deliverables, strategies, risks, and opportunities as required internally within GE. • Collaborate with internal GE functions and business entities to manage service orders and activities. • Protect GE's reputation and technology in the market place. • Promote a diverse and inclusive work environment which encourages employees to achieve excellence in all project and service management metrics.

Job Requirements

  • Minimum Bachelor's degree (Engineering preferred) OR minimum of 5 years of field service experience
  • Minimum 3 years of customer management experience (GE experience preferred)
  • Fluent in the English language; oral and written, technical and commercial
  • Proven track record of leading multi-cultural teams
  • Strong interpersonal and influence skills

Benefits

  • medical, dental, vision, and prescription drug coverage
  • access to Health Coach from GE Vernova, a 24/7 nurse-based resource
  • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
  • GE Vernova Retirement Savings Plan
  • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
  • access to Fidelity resources and financial planning consultants
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability benefits
  • life insurance
  • 12 paid holidays
  • permissive time off

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