Role Description We are seeking a senior Design Engineering resource to lead the design and delivery of a Fortinet-based LAN/WLAN solution as part of a global transformation and managed service engagement. This role will be critical in shaping Day-1 architecture and ensuring a robust, scalable design that transitions effectively into Day-2 operations. Responsibilities - Own end-to-end design of Fortinet LAN/WLAN solutions across enterprise environments - Produce high and low-level designs (HLD/LLD) aligned to customer requirements and best practice - Lead technical governance, design authority, and solution assurance activities - Support transformation delivery, including remote design and onsite implementation guidance - Work closely with Project Management, GNOC, and Service Delivery teams to ensure seamless transition into BAU - Provide technical leadership for IMACD, optimisation, and continuous improvement activities - Engage with stakeholders (internal and customer) to translate business requirements into technical solutions Qualifications - Proven experience designing and implementing Fortinet LAN/WLAN solutions (FortiGate, FortiSwitch, FortiAP) - Strong understanding of enterprise networking (routing, switching, security, SD-WAN) - Experience operating in global managed service environments - Ability to operate as a design authority and make architectural decisions - Strong documentation skills (HLD/LLD, standards, governance artefacts) - Experience supporting transition from project (Day-1) into managed services (Day-2) Requirements - Fortinet certifications (e.g. NSE4–NSE7 or equivalent) - Experience working within multi-vendor environments - Exposure to global delivery models and distributed engineering teams Company Description NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK.

• Build, operate, and scale AWS infrastructure that supports our microservices platform. • Develop and maintain CI/CD pipelines that make shipping fast, reliable, and safe. • Build reusable, templated configuration (Helm charts, CircleCI orbs) so teams get consistent, standardized deployments and pipelines instead of reinventing them. • Manage infrastructure through code, treating infra changes with the same rigor as application code. • Improve observability and monitoring so teams can understand and debug their systems in production. • Partner with product engineering teams, translating platform concepts into practical guidance and cutting friction from their day-to-day work. • Make and document thoughtful technical trade-offs, and grow into leading complex platform projects end to end.

• Support and maintain enterprise infrastructure, end-user computing (EUC), servers, and network systems across LATAM locations. • Partner with service providers to ensure consistent delivery against service levels and operational expectations. • Act as a regional escalation point for critical technology incidents impacting business operations. • Diagnose and resolve hardware, software, infrastructure, and connectivity issues to minimize disruptions. • Apply and reinforce global IT standards, policies, and security requirements. • Identify and drive improvements in service quality, efficiency, and user experience. • Perform regional audits to ensure adherence to infrastructure standards and company policies. • Support the planning and execution of LATAM site technology projects. • Build and maintain strong relationships with internal technology teams and business partners throughout LATAM.

Role Description Sutherland is seeking an attentive and goal-oriented person to join us as a NICE Proposal Engineer. This is a role for a talented professional that is responsible for reviewing, assessing and delivering professional services proposals alongside the NICE sales organization. - Creates new and modifies existing Services pricing quotes based on solution design, RFPs, scope documents or other similar sources using the Enterprise Pricelist and NICE CPQ systems. - Acts as a services pricing gatekeeper – reviewing and optimizing predefined prices, analyzing gross margin and providing discount guidance for individual deals. - Ensures required pro services items are quoted correctly. - Responds to requests from and proactively engages regional sales, solution engineering, sales overlay, and services and sales leaders. - Proactively reviews pipeline reports and ensures appropriate pricing early in the sales cycle. - Monitors and manages NICE professional services renewals status, coordinating efforts to ensure maximum renewal revenues. - Serves as proposal lead for professional services throughout the lifecycle of the proposal. - Coordinates submission of the proposal on the NICE electronic platform. - Maintains a cloud-based repository of quotes, SOWs, design documents, and relevant email correspondence. - Recommends new pricing, sales engagement methodology and CPQ tool user interface improvements. - Identifies opportunities for and executes improved pricing submission efficiency. - Assists with other pricing related projects, as requested and assigned. Qualifications - Minimum 3 years’ experience writing/managing proposals or quotes for technology or consulting companies. - Solid understanding of the Sales lifecycle (RFI, RFP, Evaluation, Legal, SOW, Pricing, Submission). - Strong technical/software functionality orientation. - Demonstrated ability to work across the organization, gathering information from multiple sources. - Excellent written communication skills, strong ability to present information clearly and persuasively. - Ability and willingness to work under tight deadlines and manage multiple priorities. - Solid experience and skills across Microsoft Office applications (Teams, Outlook, PowerPoint, Word, OneNote, and especially Excel). - Ability to work with limited supervision and maintain high productivity and responsiveness. Requirements - Bachelor’s degree in business administration, technology or related discipline.