• Responsible for partner relationship management for assigned partners • Establishing regular check-in meetings with partners • Manage all aspects of marketing outreach through these assigned partners • Monitor leads obtained through partner outreach activities • Assist finance/accounting in partner reporting/billing processes • Collaborate with Customer Success teams to ensure expectations are set with the Partner on product usage • Create and maintain documentation to support smooth onboarding

Role Description Are you energetic and focused with an unstoppable motivation to succeed? Do you enjoy talking to others with confidence about topics you are passionate about? Are you comfortable performing outbound sales support in a remote environment? If you answered yes to any of these questions, you may be ready to become a #Hartemate! As the Outbound Business Development Representative, you must become a product expert and serve as the “voice” of the company by creating a great first impression and proving a world-class experience to new prospects. You will enjoy this role if you are slightly competitive with a strong desire and ability to hit targets and exceed expectations. Key Responsibilities - Talk to a wide variety of new business contacts - including Owners, Property Managers, and Managers. - Cold call and prospect for leads to companies that could benefit from the new offer. - Maintain email and phone conversations with warm prospects to determine the driving factor in the purchase or sign-up decision. - Become a product/offer expert and learn strategies to communicate product/offer value. - Continually increase product knowledge by working closely with the Operations Supervisor. - Clearly communicate business decision drivers, costs, and benefits to showcase the product/offer as a strategic advantage. Qualifications - One to three years of B2B experience in inside sales, telemarketing, or customer-centric role. - Bachelor’s degree from an accredited institution is preferred. - Experience working with Salesforce.com CRM and SalesLoft is preferable. - Tech Sales, SaaS, and Cloud experience required. - Superior customer service, cold calling, and data entry skills. - Strong over-the-phone communication and online presentation skills. - Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets. - Desire to think creatively and use problem-solving skills to assure customer satisfaction. - Ability to multi-task, pay attention to detail, and prioritize in a fast-paced environment. - Intermediate to advanced experience navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required). - Flexible attitude and demonstrated ability to hit targets and exceed expectations. - Must reside in one of the following states: AR, FL, GA, IL, KS, NH, NJ, OH, TN, TX, PA, VA. - High school diploma or equivalent, College degree preferred. Benefits - Access to industry-leading onboarding and training programs, powered by CVI, featuring science-backed methodologies, proven messaging frameworks, and enablement solutions tailored for modern B2B sales professionals. - Exposure to modern outbound sales strategies, tools, and best practices used by top-performing SDR teams. - Ongoing leadership investment in your growth, success, and career progression through mentorship, coaching, and hands-on support. - Robust career development and progression opportunities within a complex, multi-division organization, empowering individuals to expand their expertise and pursue diverse career pathways across Sales, Marketing, Customer Experience, Fulfillment, Logistics, and other key functions. - Group Health and Wellness (Medical, Dental, and Vision). - 100% Remote Work. - Health Savings Account (HSA). - Educational Assistance. - Voluntary plans, including critical illness, accident, and hospitalization. - 401k plan with Company Match and Roth contributions | Immediate vesting. - Pet Insurance, free legal services, employee discount programs, and more.

• Develop and execute regional business development strategies that support annual revenue and growth targets. • Identify, qualify, and pursue new opportunities across assigned federal government markets. • Build, manage, and advance a healthy pipeline of net-new, expansion, prime, and teaming opportunities. • Lead complex, multi-stakeholder sales and capture cycles from early customer engagement through contract award. • Establish and maintain trusted relationships with government decision-makers, mission leaders, influencers, and procurement stakeholders. • Understand agency missions, challenges, and priorities to position Trace3 Government as a trusted advisor and strategic partner. • Expand existing accounts by identifying cross-sell and upsell opportunities aligned to customer needs. • Develop regional account plans, capture strategies, and pursuit plans that align customer priorities with Trace3 Government capabilities. • Partner with marketing, alliances, and technology partners to generate demand and create joint pursuit opportunities. • Monitor market trends, competitive activity, agency priorities, and procurement vehicles to identify actionable growth opportunities. • Collaborate with proposal, sales engineering, delivery, contracts, and program management teams to shape customer solutions and competitive proposals. • Support proposal development, RFP responses, pricing strategy, partner coordination, and contract negotiations. • Ensure a smooth transition from capture and sales to delivery while maintaining strong customer engagement after award.

• Utilize AI tools (such as ChatGPT and other productivity platforms) to improve workflows, automate repetitive tasks, generate business insights, and support company growth initiatives. • Conduct lead generation by researching potential clients, qualifying prospects, and building targeted contact lists. • Perform outbound cold calls to prospective clients, introduce company services, and schedule appointments or follow-up meetings. • Research companies, markets, competitors, and industry trends to identify new business opportunities. • Maintain accurate records of leads, communications, and follow-up activities within the CRM system. • Assist with executive administrative tasks, including calendar management, email organization, scheduling, and document preparation. • Track company expenses and organize financial records for reporting. • Manage bookkeeping tasks using QuickBooks (required), including expense categorization, invoice management, and basic financial recordkeeping. • Prepare reports, spreadsheets, and summaries to support business decisions. • Organize digital files, documents, and operational records. • Identify opportunities to improve processes and recommend more efficient systems and workflows. • Take ownership of assigned projects, follow through with minimal supervision, and proactively solve problems. • Perform additional administrative and business support tasks as assigned.