• Develop, maintain, debug, and refactor automated UI and API tests in **Java/Groovy** • Create and maintain component-based automation layers for **Salesforce UI** • Implement API test coverage for middleware integrations using Rest Assured (or similar tools) • Analyze failed CI test runs, identify root causes, and improve test stability • Contribute to automation framework improvements, including utilities, test data builders, fixtures, and reporting

Role Description We are looking for a dynamic Presales Salesforce Architect with 10+ years of experience and strong multi-cloud expertise to support solutioning and bid responses across Salesforce programs. The ideal candidate must have hands-on presales and architecture experience in: - Agentforce - CPQ or Revenue Lifecycle Management (RLM) - Marketing Cloud - Additional exposure to industry and commerce clouds Key Responsibilities: - Lead presales discovery, solution architecture, and effort estimation for Salesforce transformation initiatives. - Design high-level architectures leveraging Agentforce, CPQ, RLM, and Marketing Cloud. - Prepare solution blueprints, value propositions, RFP/RFI responses, and client presentations. - Partner with sales and technical teams to deliver demos, POCs, and technical validations. - Recommend scalable multi-cloud architectures and integration approaches. Qualifications - Deep expertise in Agentforce, CPQ, RLM, Sales/Service Cloud, and Marketing Cloud. - Strong presales storytelling, proposal building, and client-facing experience. Requirements - Experience with B2C/B2B Commerce Cloud, Health Cloud, and Life Sciences Cloud (LSC) is a plus.

Role Description We at Coforge are hiring a Senior Salesforce - Service Cloud Consultant with the following skill set. - Design & Deliver scalable Salesforce Service Cloud and Chat solutions, including omni-channel and case management; - Customize & Integrate using Apex, LWC, and platform tools to meet business requirements; - Advise & Guide stakeholders on best practices for chat workflows, agent enablement, and cross-cloud architecture; - Enable DevOps by managing version control, pipelines, and automated deployments with Copado; - Support & Train users, ensuring adoption, data integrity, security, and compliance; - Stay Current with Salesforce releases and emerging capabilities. Qualifications - Proven experience implementing Salesforce Service Cloud and Chat solutions across commercial and consumer contexts; - Strong understanding of CRM processes, omni-channel case routing, and chat deflection strategies; - Hands-on experience with Copado or equivalent Salesforce DevOps platforms; - Salesforce Certifications (Service Cloud Consultant, Omni-Channel Supervisor, Chat Specialist) strongly preferred; - Ability to lead solutioning efforts and provide strategic guidance beyond code delivery. Requirements - Experience with Agentforce, Data Cloud, and other advanced Salesforce products; - Familiarity with large-scale Salesforce migrations and multi-cloud integrations; - Ability to work effectively with onshore and offshore teams; - Prior consulting or partner-side experience with Salesforce delivery. Company Description At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

• Project Delivery, Requirements Gathering & Solution Design Lead Salesforce enhancements end‑to‑end, managing timelines, priorities, dependencies, and stakeholder communication. • Partner cross‑functionally with Sales, Marketing, Product, Operations, and IT to understand workflows, gather requirements, and translate needs into user stories, acceptance criteria, and solution designs grounded in Salesforce best practices. • Drive continuous improvement by identifying recurring issues and workflow inefficiencies and recommending automation and system enhancements. • Salesforce Configuration & Engineering Support Design, configure, and maintain Salesforce solutions (objects, fields, relationships, flows, Lightning pages, reports, dashboards), ensuring strong security, data quality, and access controls. • Monitor platform health and integrations to troubleshoot automation failures, data issues, and user‑reported defects. • Maintain and update technical and support documentation. • QA, UAT, Release Readiness & Enablement Lead QA and UAT planning and execution for Salesforce enhancements, partnering with IT and business stakeholders to validate solutions, manage defect triage and resolution, and obtain business sign‑off prior to production releases. • Develop and maintain UAT artifacts, training materials, release notes, and end‑user documentation. • Serve as a point of contact for post‑deployment support and troubleshooting, ensuring rapid issue resolution, feature adoption, system stabilization, and ongoing data integrity.