UAB Medicine

• Collaborate with Corporate Alliance leaders to create a business plan to develop employer relationships geared to improving placement outcomes with corporate partners. • Develop meaningful relationships with key hiring and onboarding personnel at corporate partners. Meet with national accounts representatives regularly and develop expertise on partner hiring practices. • Screen candidates submitted by recruiters for specific opportunities to ensure the best possible match for employer and graduate candidate. Provide actionable feedback to recruiters when there is not a match and facilitate eligible candidates through the hiring process. • Ensure that all employer-required interview and pre-hire steps are followed and foster two-way communication regarding candidate progress and work to resolve communication challenges and concerns related to the hiring process. • Serve as an advocate for employer partner opportunities presenting them to the teams for fulfillment. Motivate recruiters to work towards adherence with process and fulfillment for open positions. Attend in-person and virtual functions with current and future employer partners as requested. • Perform other duties as assigned

• Graduate Outreach and Support: Proactively reach out to graduates who require assistance with online web applications and provide dedicated support. • Pre-Employment Onboarding Assistance: Support graduates in timely completion of necessary pre-employment onboarding assessments. • Online Application Facilitation: Engage with graduates, assisting them in navigating online web application processes. • System Utilization: Utilize systems effectively to ensure accurate documentation completion by graduates. Maintain compliance with guidelines and contribute to training peers on successful strategies for supporting graduates in their online applications. • Perform other duties as assigned.

• Drive Team Productivity and Quality: Ensure efficient and effective daily conversion of interviews, hires, and placements. Monitor and enhance team performance to meet quality standards. • Student and Alumni Support Management: Manage communication, forecasting, and support for UMA’s current students, graduating students, and alumni. Provide personalized guidance to help them navigate their career paths. • Graduate Career Development: Guide graduates through the entire interview and hiring process with multiple Allied Healthcare employers: Prepare graduates for interviews; Facilitate interview attendance; Assist with job offers and onboarding; Support graduates in their new roles. • Customer Service and Relationship Building: Handle manager-level customer service, re-engagement, and de-escalation calls, as necessary. Cultivate positive relationships with stakeholders, including students, alumni, and employers. • Team Member Call Monitoring: Conduct regular coaching sessions, monitor calls, and provide one-on-one development for all assigned team members. • Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture. • Perform other duties as assigned.

• Deliver Centralized Curriculum: Teach the standardized distance education curriculum according to an assigned schedule. • Engage Students: Facilitate discussion forums and interactive course posts to promote student interaction and engagement. Host weekly office hours. Complete weekly outreach to students. • Monitor Student Progress: Grade course activities and post grades weekly. Proactively track student performance and provide timely academic feedback. • Support Student Success: Create learning support tools tailored to students’ demonstrated needs. Provide academic feedback in a constructive, positive, and timely manner. Perform weekly outreach to support student success. • Maintain Professionalism: Adhere to policies, maintain an up-to-date faculty file, and communicate effectively with program leadership and students per established expectations and timelines. • Subject Matter Expert: For full-time Instructors, serve as a subject matter expert on curriculum projects and mentor new instructors, as needed. • Perform other duties as assigned.

• Interview Preparation: Prepare students for the interview process, including practice interviews and formal resume conversations. • Real-World Expectations: Clearly set expectations for real-world interviews and lead practice sessions with at least 5 students per day. These sessions typically range from 45 minutes to 1.5 hours per conversation. • Video Interview Facilitation: Set the stage for video interviews by introducing the call flow and expectations, in addition to facilitating a full mock interview experience. • Individualized Action Plans: Clearly identify and articulate unique action plans for each student to enhance their interviewing abilities. • Professionalism and Control: Demonstrate enthusiasm, rapport, and professionalism in tone of voice and pace. Maintain conversation control, staying on topic and ensuring appropriate call lengths. • Collaboration and Communication: Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events. • Perform other duties as assigned.

• Coordinates communications to students and sends emails where appropriate. • Follows up on FAFSA and missing document renewals for continuing students. • Works on externship and graduation clearance process so students don’t leave school with a balance. • Checks NSLDS to review student default status, overpayments and total aggregate loan limit. • Answers inquiries regarding financial aid and student account issues via phone and email. • Responsible for reducing Average Accounts Receivables for assigned student population, and be proactive about reaching out to them and assisting them in finding alternatives for reducing their AR. • Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures. • Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department. • Other duties as assigned.

• Influences and empowers students and graduates to find employment in their field of study and begin their healthcare careers. • Manages a population of graduates and assist them in job placement in the Allied Healthcare field. • Works with students and graduates to give them guidance on interview techniques, workplace expectations, resume best practices and more. • Develops and implements plans to achieve student and graduate employment goals. • Matches graduates to employer positions and maintain ongoing relationships with companies to ensure excellent customer satisfaction. • Prepares for and facilitates graduate interviews with employers, including those with our national Corporate Alliance partnerships • Maintains timely, compliant and accurate documentation and metric requirements on all activity related to UMA graduates, employers, job orders and interview results up to and including placement of graduates. • Consistently meets or exceeds department metrics and quotas including talk time, interviews, hires and monthly goal of placed graduates. • Contacts hiring managers to create new job opportunities, interviews, hires, and placements. • Develops and grows new and existing relationships within the healthcare industry to proactively discover future job opportunities for our graduates. • Locates, engages and attracts prospective healthcare companies to form partnerships to secure employment opportunities in assigned marketplace with the goal of building and maintaining long-term relationships that yield placements for UMA graduates and future relationship building. • Sources employment opportunities through our proprietary lead management tool with over a million leads, cold calling, email, fax and social media contact with decision makers and hiring managers. • Influences lead outcomes and communicates with hiring managers using a consultative graduate-focused approach to understand their hiring needs. • Ensures all paperwork is completed according to company, government, and accreditor standards. • Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures. • Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

• Assist students and graduates in securing employment aligned with their field of study or skill set by identifying opportunities, coordinating interviews, and supporting successful job placements. • Provide individualized guidance on interview techniques, workplace expectations, and professional readiness to help students confidently transition into the workforce. • Build and maintain relationships with employers and hiring managers to generate job leads, create placement opportunities, and expand hiring pipelines within assigned regions. • Engage with externship and practicum sites to facilitate required documentation, while collaborating with coordinators and site administrators to ensure a smooth student experience and transition to employment. • Develop and execute plans to achieve placement goals, consistently meet or exceed performance metrics, and ensure all activities and documentation comply with institutional, federal, and accreditor standards. • Perform other duties as assigned.

• Oversee an assigned geographic area with autonomy. • Focus on building and maintaining strong relationships with employers in the allied healthcare sector. • Use market insights and CRM data to identify high-potential employer partnerships and create meaningful employment opportunities for graduates. • Proactively engage potential employer partners through cold calling and effectively utilize the internal lead management system to expand the employer network. • Develop and grow new and existing relationships within the healthcare industry to proactively identify future job opportunities for graduates. • Align graduates with well-qualified allied healthcare job opportunities and maintain relationships with employer partners to ensure actionable pre- and post-interview feedback is captured to best assist graduates with getting hired. • Ensure timely, accurate, and compliant documentation of graduate interactions, employer engagements, job orders, interview outcomes, and successful placements. • Consistently meet or exceed departmental performance metrics, including call volume, interviews, hires, and monthly placement goals.

• Eligibility Assessment and Outreach: Proactively reach out to the assigned graduate population to assess their eligibility for placement in available roles through our corporate partnerships. • Accurate Documentation Management: Maintain precise documentation related to the graduate population. Regularly update student profiles to ensure consistent job matching with relevant opportunities. • Support Team Coordination: Collaborate with appropriate support roles to coordinate web application and onboarding requests. Ensure that graduates complete all necessary pre-employment steps to start their jobs successfully. • Sourcing Candidates and Conducting Interviews: Source candidates from existing student and graduate population. Build a pipeline of qualified candidates for current and future openings. Conduct interviews to assess candidate suitability. Evaluate skills, experience, cultural fit, and alignment with the company’s values. • Managing Candidate Communication: Organize communications with candidates throughout the hiring process. Schedule interviews, provide feedback, and keep candidates informed about their application status. • Perform other duties as assigned.