• Client Discovery & Consulting: Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers. • Translate requirements into tailored, outcome-focused cloud and infrastructure solutions. • Run workshops, whiteboarding sessions, and stakeholder interviews. • Balance breadth and depth , knowing when to go deep on architecture vs. when to focus on business outcomes based on the different customer personas you encounter in each customer engagement. • Solution Architecture & Design: Architect hybrid and multi-cloud environments, aligning with performance, availability, security, and compliance needs. • Represent our hosted cloud and other core offerings at a deep technical level , fully scoping, architecting, and presenting solutions comprised of these services. • Represent our public cloud offerings at a high level , identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed for deeper scoping, solutioning, and presentation of these solutions. • Collaborate to architect multi-cloud and hybrid cloud solutions across both hosted and public cloud service sets, ensuring the best alignment with customer outcomes. • Collaboration & Leadership: Act as the technical lead throughout the sales cycle, from discovery to hand-off. • Collaborate with sales, product, and specialist teams to align solutions with account strategy. • Participate in RFPs, solution reviews, and scope definitions. • Security and Compliance: Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management. • Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST). • Networking & Connectivity: Design secure, high-performance networks integrating SD-WAN, VPN, DNS, TCP/IP, and firewalls across on-prem and cloud environments. • Technology Evangelism: Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy. • Educate clients and internal teams on current and future-state capabilities. • Translate innovative technology solutions RapidScale does today and roadmap item to show clients current and future business outcomes.

• Supports the goals and outcomes of the organization by leading the transformation of our business strategy • Ensures deliverables are met, by assisting with design, execution, and value estimation and realization for initiatives • Partner with business leaders to identify opportunities for improvement • Evaluate, assess, and design solutions • Assist in value estimation, cost-benefit analysis, and business case creation • Establish and maintain business architecture governance • Coordinate across business and delivery groups to ensure timely completion of key deliverables • Create and maintain core business architecture models, such as value streams, business capabilities, information maps, and strategy trees • Lead workshops the gather ideas, evaluate processes, and gather intelligence • Track and trend predicted business value versus actual value and business outcomes • Advise senior leadership on business strategies

• Identify market and business opportunities in the Enterprise Asset Management (EAM) and Facility Management (FM) sectors in Germany • Develop and implement individually tailored customer strategies • Acquire new customers via phone, video calls, social selling and in-person visits to sell our EAM & CAFM software CareOffice • Conduct professional negotiations at decision-maker level • Build and maintain long-term business relationships across Germany • Prepare comprehensive proposals and solution concepts tailored to customer needs and their application landscape • Work closely with internal sales support, project managers, product owners, development and marketing teams • Represent the company at trade shows, events and on social media

• Develop and execute the global clinical marketing strategy to drive awareness, engagement, adoption, and behavioral change among clinical audiences. • Lead the clinical solution approach to showcase the integrated value of the PCS portfolio across care settings and workflows. • Balance thought leadership (solution-agnostic) and solution-specific clinical marketing to build credibility and drive adoption. • Define success metrics and evaluate program effectiveness to optimize business outcomes. • Partner with Product Marketing, Product Management, Content & Engagement, Regional Marketing, Clinical teams, and Chief Medical Office to align strategies and priorities. • Support commercialization efforts by contributing clinical expertise to value propositions, messaging, and go-to-market plans. • Collaborate on new product launches by developing clinical positioning, evidence strategies, and engagement plans. • Lead development of high-impact clinical content and engagement initiatives, including: symposiums, webinars, white papers, educational programs, thought leadership campaigns and industry presence (conferences, associations). • Partner with the cross functional team to build and execute integrated, omnichannel campaigns and digital engagement strategies. • Contribute to development of the PCS brand story across clinical audiences and care pathways. • Develop clinical personas and customer journey maps to guide engagement strategies. • Gather and synthesize insights from: Advisory boards, Market research, Customer interactions and KOL engagement. • Identify unmet needs and evolving customer preferences to inform marketing and portfolio strategies. • Partner with internal stakeholders to develop and execute: Clinical evidence generation plans, Claims and publication strategies, Health economics and outcomes research (HEOR). • Support dissemination of scientific evidence and clinical publications to strengthen differentiation and credibility. • Monitor competitive evidence and claims to identify opportunities for differentiation. • Design and deliver accredited and non-accredited educational programs to strengthen relationships with clinical stakeholders, ensuring content is evidence-based, relevant, and aligned with evolving standards of care. • Establish the organization as a trusted clinical partner through ongoing thought leadership initiatives, including publications, advisory boards, speaking engagements, and collaboration with key opinion leaders. • Develop strategic educational roadmaps that address clinical practice gaps, support product adoption, and enhance patient outcomes. • Partner cross-functionally with medical, regulatory, and commercial teams to ensure compliant, high-impact educational offerings. • Build and manage relationships with: Key Opinion Leaders (KOLs), Academic institutions, Healthcare organizations and professional societies. • Expand and maintain the global KOL network. • Identify strategic partnerships and co-development opportunities.