pathway solutions logo
pathway solutions

Automatisierte Buchhaltung für eCommerce & SaaS Unternehmen, u.a. für Shopify, WooCommerce, Chargebee & Stripe Billing.

Kundenbetreuung, Kundensupport SaaS, Fintec für Shopify Kunden

EcommerceEcommerceFull TimeRemoteSeniorTeam 11-50Since 2018H1B No SponsorCompany SiteLinkedIn

Location

Germany

Posted

2 days ago

Salary

0

Seniority

Senior

High SchoolGermanEnglish

Job Description

Kundenbetreuung, Kundensupport SaaS, Fintec für Shopify Kunden

pathway solutions

• Du hilfst täglich per E-Mail und Video Call e-Commerce Unternehmer:innen bei buchhaltärischen Problemen. • Sicherstellung einer hohen Kundenzufriedenheit durch klare und freundliche Kommunikation. • Identifikation wiederkehrender Probleme und Verbesserung unserer Lösungen. • Enge Zusammenarbeit mit dem Onboarding Automation Team zur Sicherstellung der Kundenzufriedenheit.

Job Requirements

  • Hohe Eigenmotivation und Ergebnisorientiert (SMART Goals).
  • Erfahrungen in der Nutzung von DATEV (Pflichtvoraussetzung).
  • Interesse an der Digitalisierung der Buchhaltungsbranche.
  • Eigenständige, strukturierte und prozessorientierte Arbeitsweise.
  • Offen für Feedback, digitales Arbeiten und remote first.
  • Fließend in deutsch und englisch.

Benefits

  • Flexibilität: Remote First und familienfreundliche Arbeitszeiten – du bestimmst, wann du arbeitest.
  • Entwicklung: Coaching-Budget, Mentoring und ein diverses Team.
  • Urlaub: 30 Tage, damit du dich erholen kannst.
  • Gehalt: Ein attraktives Vergütungspaket wartet auf dich.
  • Lernkurve: Übernimm Verantwortung und wachse mit uns.

Related Categories

Related Job Pages

More Ecommerce Jobs

Search Advertising Lead - E-Commerce

BlueTuskr

BlueTuskr is a full-service e-commerce marketing agency, and a proud winner of Amazon's Agency of the Year. We help DTC and Amazon brands grow through paid ads, email/SMS, and SEO. We're certified partners with Amazon, Walmart, Shopify Plus, Google, Meta, TikTok, Klaviyo, Omnisend, Pacvue, SEMrush, and Helium 10. Our partnership program is one of our most important growth channels. We have active partner relationships with SaaS companies, complementary agencies, and service providers across the e-commerce ecosystem who refer clients to us. We pay our partners 10% commission on closed deals for the life of the client.

Ecommerce2 days ago

Role Description We're looking for a Search Advertising Lead who is exceptional at paid search — and ready to take full ownership of the channel across a portfolio of e-commerce clients. This is a hands-on role for someone who has spent years managing Google and Microsoft Ads campaigns and brings the strategic instincts to match their executional depth. You'll manage client accounts directly, drive performance across Search, Shopping, Performance Max, YouTube, and Display, and serve as the go-to search expert within a growing, cross-channel team. You'll be the person clients trust to tell them the truth, make the call, and back it up with data. What You'll Own - Client-Facing Leadership - Serve as the primary strategic contact for a portfolio of e-commerce clients across all SEM channels - Lead performance review calls, QBRs, and strategy sessions — communicating clearly with founders and marketing leads who may not be media buyers themselves - Translate complex performance data into clear, actionable narratives that build trust and drive client decisions - Identify growth opportunities, present recommendations proactively, and earn client confidence through consistent results - Channel Execution & Strategy - Own paid search strategy and execution across Google Ads and Microsoft Ads — including Search, Shopping, Performance Max, Display, and YouTube - Develop in-depth, multi-channel strategies that allocate budget efficiently and drive profitable growth - Build and maintain testing frameworks that generate consistent learnings across accounts - Stay ahead of platform changes, algorithm shifts, and new ad formats — and translate those insights into strategy - Performance Analysis & Reporting - Own SEM performance reporting with a focus on meaningful insight, not just metrics - Use data to drive strategic decisions — diagnose what isn't working, scale what is - Develop and refine attribution frameworks in collaboration with the analytics team - Set and monitor KPIs across accounts — ROAS, CPA, contribution margin, and beyond - Team & Department Contribution - Oversee and collaborate with SEM contractors supporting the department - Partner with the Paid Social, Accounts, and Project Management teams to ensure cross-channel alignment and a cohesive client experience - Contribute to internal brainstorming, creative strategy, and brand awareness initiatives for clients - Support a culture of continued learning and innovation within the paid media practice Qualifications - 3–5 years of experience in paid search advertising (Google Ads required) - 3–5 years of agency experience - 3–5 years of e-commerce or D2C experience (agency or in-house) - Proven track record managing direct client relationships - Experience managing a small team or contractors - Relevant Google Ads certifications - Strong proficiency in Google Sheets and reporting platforms (Databox is a plus) - Excellent written and verbal communication skills Requirements - Hands-on experience with Microsoft Ads - Familiarity with Google Tag Manager and Google Analytics - Comfort with attribution complexity (blended ROAS, incrementality, etc.) - Experience with Asana, Slack, or similar project management and communication tools - Bachelor's degree or equivalent experience Benefits - Fully remote - Unlimited paid time off - Flexible hours - Internet, mobile phone, and gym reimbursements after 90 days

Worldwide
Relou RH logo

Performance Analyst (Mid/Senior), E-commerce

Relou RH

Construção de times e culturas fortes. Contratações nas áreas de Marketing, Tecnologia, Engenharia e Arquitetura.

Ecommerce2 days ago
Full TimeRemoteTeam 1-10Since 2023H1B No Sponsor

• Plan, create and optimize paid media campaigns for e-commerce; • Manage budgets, testing and scaling strategies in Meta Ads and Google Ads; • Analyze KPIs such as ROAS, CPA, CAC, average order value, revenue and conversion rate; • Ensure correct implementation and monitoring of pixels, events and tracking; • Develop reports, dashboards and strategic analyses for clients; • Participate in meetings and maintain a consultative relationship with managed accounts; • Collaborate with other teams to maximize results.

Brazil
beyondservice GmbH logo

Senior Shopify Developer

beyondservice GmbH

High impact Relaunches & Optimierungen durch datenbasiertes, award winning Design. Für Marken wie Health Routine, DOONAILS, fayn, HOLY, Naturbummler.

Ecommerce2 days ago

Role Description Für unser Dev-Team suchen wir einen Senior Shopify Developer, der Designs pixelgenau in performante Themes übersetzt und ab Tag eins volle Verantwortung für seine Projekte übernimmt. - Du entwickelst und erweiterst Shopify Themes (Online Store 2.0) für unsere Kundenprojekte – von der Section bis zum kompletten Rebuild. - Du setzt Figma-Designs pixelgenau in sauberen, performanten Code um (Liquid, HTML5, CSS, Vanilla JavaScript). - Du arbeitest mit Metafields und Metaobjects, um flexible, skalierbare Shop-Strukturen zu bauen. - Du implementierst CRO-Features und A/B-Test-Varianten in enger Abstimmung mit Design und Data. - Du verantwortest deine Projekte end-to-end: Umsetzung, Qualitätssicherung, Go-live. - Du arbeitest mit Git/GitHub in einem strukturierten Entwicklungs-Workflow. Qualifications - 2+ Jahre Erfahrung in der Shopify-Theme-Entwicklung. - Sehr gute Kenntnisse in HTML5, fortgeschrittenem CSS und Vanilla JavaScript (ES6+). - Fundierte Liquid- und Theme-Erfahrung, insbesondere mit Online Store 2.0. - Praxiswissen zu Metafields und Metaobjects. - Sicherer Umgang mit Git/GitHub und der Command Line. - Ein scharfes Auge fürs Detail – dein Build entspricht exakt dem Design. - Nice to have: - Shopify Admin GraphQL API und weitere APIs. - Web Performance (Core Web Vitals, Lazy Loading, Bildoptimierung). - Accessibility (WCAG) und SEO-Grundlagen. - Automated Testing (Playwright) oder AI-gestützte Entwicklungs-Workflows. Benefits - Sehr solides Gehalt plus eine performance Vergütung, die sich nach deiner Leistung richtet. Deine Leistung schlägt sich direkt im Gehalt nieder. - Volle Verantwortung für deine Projekte ab Tag eins. - Kunden, die deine Arbeit ernst nehmen und umsetzen. - A-Player Team. - Wir messen Output und du lernst hier mehr über datengetriebenes E-Commerce-Design als irgendwo sonst in Deutschland. Company Description High impact Relaunches & Optimierungen durch datenbasiertes, award winning Design. Für Marken wie Health Routine, DOONAILS, fayn, HOLY, Naturbummler.

Germany + 2 moreAll locations: Germany | Switzerland | Austria
Sidekick logo

eCommerce Digital Designer

Sidekick

Connect 1:1 with the expert you need.

Ecommerce3 days ago
Full TimeRemoteTeam 1-10Since 2022H1B Sponsor

• Take a wireframe + copy and turn it into a beautiful, high-converting landing page • Use your UX/UI sense and knowledge of what converts to build designs that make the customer's decision easier, not just lay out the copy as-is • Think for yourself. If a brief says "customer isn't sure this product works for their injury," you should know how to address that visually without being told exactly what to put where • Work in two steps: first build a mockup (using tools like Figma or Claude Design) and get it approved, then build it live in our landing page builder (Replo)

Canada
$90K - $130K / year