Role Description SAIC is looking for a dedicated Full-Stack Software Engineer to help build, support and migrate a cloud-based Web Dashboard application that processes healthcare EDI transactions. The ideal candidate has experience with (Java/Node.js) backend integration work, (Angular) front-end UI development and understands structured healthcare data. This is a 100% Remote role. - Design, build, and maintain RESTful APIs in Java and/or Node.js that retrieve, transform, and serve EDI healthcare records - Integrate with internal platform APIs, EDI processing pipelines, and data services to deliver live and historical EDI transaction data reliably and performantly - Support and contribute to an Angular-based dashboard frontend — consuming APIs, building or maintaining components, and ensuring data is surfaced accurately to business and clinical users - Collaborate with backend C#/.NET and AWS data engineers to define clean API contracts and ensure reliable data delivery across services - Write clean, testable, well-documented code and participate actively in code review - Perform unit and integration testing across backend services and API layers - Support deployment, monitoring, and performance of backend services in production on AWS - Apply and promote best software engineering practices within an agile framework - Use Git and GitHub for version control, branching, pull requests, and collaborative development Qualifications - Experience with Java and/or Node.js for backend integration - Experience with Angular for front-end UI development - Understanding of structured healthcare data Requirements - Ability to work 100% remotely Benefits - Equal Opportunity Employer Company Description SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

• O Analista de Suporte é responsável por prestar suporte técnico aos usuários, solucionar problemas de software, realizar manutenção preventiva e corretiva, além de garantir o bom funcionamento dos sistemas. • Diagnosticar problemas e dúvidas relacionados a aplicação e seus derivados, e propor soluções. • Criar e gerenciar chamados e incidentes utilizando metodologia ITIL via ferramenta Jira e Zendesk. • Atuar na gestão e resolução de incidentes seguindo os padrões de ITIL / ITSM. • Lidar com ferramentas de banco de dados para as soluções de problemas (PostgreSQL). • Apoiar e dar suporte para a implantação e/ou manutenção das ferramentas, recursos e novos sistemas e novas ferramentas. • Executar manutenções preventivas nos sistemas. • Acompanhar monitoramento de saúde de sistemas. • Trabalhar em conjunto com as equipes de desenvolvimento e operações, utilizando conhecimentos SQL para análise e suporte. • Análise, execução, contribuição na melhoria dos processos. • Desempenhar tarefas padronizadas que exigem aplicação de técnicas básicas. • Propor e desenvolver soluções de contorno para problemas pequenos do dia a dia. • Documentar processos e criar especificações técnicas. • Gerenciar contratos com fornecedores de serviços essenciais. • Gerenciar e monitorar a qualidade dos serviços e o cumprimento dos SLAs de fornecedores essenciais. • Monitorar a performance dos contratos dos fornecedores de serviços. • Criar e manter documentação técnica, facilitando o suporte e o treinamento de novos usuários.

• Design, develop, and optimise low-latency, mission-critical trading systems • Own key trading stack components end-to-end — from architecture through to production operation • Collaborate closely with quants, traders, and engineers to deliver solutions that improve trading performance and resilience • Maintain and evolve trading infrastructure with a focus on performance, stability, observability, and operational excellence • Troubleshoot complex production issues across exchange connectivity, execution, and market data handling • Drive engineering standards through technical leadership, code reviews, and mentoring • Embrace agentic engineering principles: leverage AI-assisted workflows, drive automation of operational tasks, and help evolve the team's agentic tooling • Contribute to functional, component, and production-readiness testing for critical trading components

• Identity & Access Management: Design, implement, and manage automated identity lifecycle processes, including user provisioning, role changes, and deprovisioning across cloud and business applications. • Develop role-based access controls, automate approval workflows, enforce least-privilege access, and support periodic access reviews to maintain security and compliance. • Workflow Engineering: Design, configure, and optimize Jira and Jira Service Management workflows, intake processes, automation rules, service queues, dashboards, and reporting. • Streamline request management through standardized templates, intelligent routing, and automation to improve visibility, efficiency, and service delivery. • Employee Onboarding Automation: Develop and maintain automated onboarding processes that ensure user accounts, system access, hardware, and software are prepared prior to employees' first day. • Coordinate workflow automation between IT, Human Resources, and hiring managers while creating user-friendly onboarding resources that enhance the employee experience. • Virtual Desktop Infrastructure (VDI): Engineer, deploy, administer, and support Reflect Health's virtual desktop infrastructure environment. • Design standardized desktop images, application delivery processes, user profile management, monitoring, patching, capacity planning, and operational documentation to ensure a secure, reliable, and scalable platform. • Automation & Process Improvement: Identify opportunities to automate manual IT processes, integrate enterprise systems using APIs and scripting, and implement solutions that improve operational efficiency, reduce administrative overhead, and enhance service quality. • Security & Compliance: Support identity governance, access management, infrastructure security, and compliance initiatives by implementing security best practices, maintaining audit readiness, and protecting sensitive business and member information. • Reporting & Documentation: Develop operational dashboards, system documentation, technical standards, workflows, and reporting to support performance monitoring, issue tracking, capacity planning, and continuous process improvement. • Cross-Functional Collaboration: Partner with Infrastructure, Security, Human Resources, Operations, and business stakeholders to deliver technology solutions that improve employee productivity, strengthen security, and support organizational growth.