Role Description As the VP, Risk and Compliance, you will design, implement, and continuously mature a regulatory compliance framework that supports Tungsten Automation’s product portfolio and business operations across key markets — including North America, Europe, and Asia-Pacific. You will partner closely with Legal, Product Strategy and Development, Finance, InfoSec & Compliance, and Sales to embed compliance into the Company’s DNA and enable the business to scale with confidence. While the role has a strong emphasis on product and technology risk given the Company’s payments expansion, you will also hold a broader enterprise risk mandate, providing oversight across operational, financial, reputational, HR, commercial, and strategic risk. You will also support and participate with the Legal team in managing the Company’s annual corporate insurance procurement program, ensuring comprehensive and cost-effective coverage across all operating entities and geographies. Key Responsibilities - Regulatory Compliance Program - Establish, own, and continuously improve a multi-jurisdictional regulatory compliance program covering applicable financial services regulations, payments frameworks, data protection requirements, and other regulatory schemes impacting the Company’s operations. - Design and maintain a compliance risk register, mapping regulatory obligations to business processes and product lines. - Develop, document, and enforce compliance policies, standards, and controls across the Company and its affiliates. - Develop and lead regulatory monitoring activities and translate regulatory change into actionable requirements for internal stakeholders. - Build and manage a compliance calendar covering material regulatory deadlines, filings, and renewal obligations. - Develop and oversee compliance training programs to build awareness and accountability across all business functions. - Monitor and interpret evolving regulatory developments in the UK, EU, U.S., and other geographies. - Support market entry and product expansion in new jurisdictions with regulatory analysis. - Risk Management - Develop and lead enterprise risk assessments related to payments, financial services, and other product offerings. - Partner with Legal, Product Strategy, Development, and InfoSec & Compliance to ensure an integrated view of compliance and operational risk. - Partner with Marketing and Sales to coordinate the Company’s messaging to partners and customers. - Own the policies and procedures relating to compliance and risk management across the Company’s product and operations functions. - Establish and monitor key risk indicators (KRIs) and compliance metrics. - Drive third-party and vendor compliance, AML/KYC, and other due diligence processes. - Collaborate with Product Strategy and Development and InfoSec & Compliance teams to embed regulatory guardrails and requirements into workflows and product design. - Regulatory Engagement - Manage relationships with financial regulators, payment scheme operators, and government agencies. - Coordinate the Company’s response to any regulatory inquiries, audits, or examinations. - Engage with external counsel, regulators, and industry bodies as needed. - Monitor and assess the impact of proposed regulatory changes. - Support the maintenance and renewal of any applicable licenses and registrations. - Identify opportunities to translate a strong risk and compliance posture into commercial advantage. - Product & Technology Compliance - Act as the compliance subject matter expert in product strategy and development. - Provide formal sign-off on the product roadmap. - Opine on proposed new embedded finance capabilities for suppliers or buyers. - Advise Product Strategy and Development teams on requirements arising from applicable payments regulations. - Support customer-facing compliance inquiries, RFP responses, and contract negotiations. - Draft and review internal policies related to payments, financial services, and regulatory compliance. - Board Committee Management - Manage the Company’s Board Committee for Regulatory Compliance, Board Committee for Risk, and the Company’s Payments Risk Committee. - Develop and manage committee charters, agendas, meeting cadence, and governance documentation. - Prepare and present comprehensive committee reports, risk dashboards, and compliance updates. - Insurance Program Management - Support and contribute to the end-to-end corporate insurance procurement lifecycle. - Participate in managing the annual insurance renewal process across all corporate lines. - Participate in broker and insurer relationship management alongside the Legal team. - Collaborate with the Legal team, Finance, and senior leadership to align insurance procurement. - Contribute risk and compliance expertise to the Legal team's assessment of coverage gaps. - Team & Culture Leadership - Build and lead a high-performing compliance team. - Cultivate a culture of compliance and ethical conduct throughout the Company. - Serve as a trusted advisor to the C-Suite and Board on compliance matters. Qualifications - Experience in regulatory compliance and risk management in a SaaS environment. - Strong understanding of financial services regulations and compliance frameworks. - Proven ability to manage complex projects and lead cross-functional teams. - Excellent communication and interpersonal skills. - Ability to operate in a fast-paced, global environment. Requirements - Advanced degree in a relevant field (e.g., Law, Business, Finance). - Minimum of 10 years of experience in compliance and risk management. - Strong analytical and problem-solving skills. - Experience managing relationships with regulators and external stakeholders. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health and wellness benefits. - Opportunities for professional development and growth. - Flexible work arrangements.

Role Description As the AVP, Client Service Manager you will lead, coach, and develop a team of Employee Benefit Consultants (Client Executives) across all lines of coverage. This role is responsible for delivering a proactive, high-quality client service experience that supports client retention, satisfaction, and growth within a diverse employee benefits portfolio. This role serves as a strategic leader, ensuring strong collaboration, accountability, and consistent service delivery while guiding the team through complex client needs and day-to-day consulting activities. Key areas of focus include: - Resolving escalated service issues - Fostering effective communication among internal and external stakeholders - Overseeing open enrollment planning and execution - Supporting compliance initiatives - Managing carrier and vendor relationships - Leading benefit implementations - Maintaining strong client engagement Qualifications - Required: Bachelor's degree and 7 years related experience required - Preferred: 15+ years of employee benefits consulting, brokerage, carrier, or HR benefits experience - 2–5 years of people leadership experience with demonstrated success coaching and developing professionals - Experience managing mid-market and/or large employer benefit programs - Strong understanding of: - Medical, dental, vision, life, disability, and voluntary benefits - Self-funded and fully insured plans - Compliance requirements (ACA, ERISA, COBRA, HIPAA, FMLA) - Renewal and marketing processes - Vendor and carrier management - Strong verbal and written communication skills - Proficiency in Microsoft Word, Excel, and PowerPoint - Active Life & Health License (or ability to obtain/maintain) - Bachelor's degree in Business, Human Resources, Risk Management, Finance, or related field - Behaviors: Strong people and process management experience Requirements - Lead, mentor, and develop a team of Client Executives - Conduct regular coaching sessions and performance development discussions - Support career growth, succession planning, and talent retention - Foster collaboration across consulting, underwriting, pharmacy, wellbeing, compliance, and client service teams - Establish team goals and service standards - Serve as escalation point for complex client issues - Partner with Client Executives on strategic and renewal meeting preparation - Participate in executive client meetings and stewardship reviews - Ensure consistent execution of service plans, renewal strategy, and client deliverables - Drive client retention and relationship expansion - Manage team workload and resource allocation - Ensure delivery deadlines and service standards are met - Oversee renewal timelines and client activities - Implement process improvements and best practices - Develop/Monitor service metrics and client satisfaction Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

Role Description Can You Build an Elite Talent Engine and Stop Hiring Failures at the Source? - Work with the CEO to define roles for the next version of the company. - Bring high-quality people into the pipeline and ensure the best candidates are hired. - Hunt for talent globally, building remote teams or finding top executives as needed. - Meticulously check references and test candidate claims beyond just resumes. - Manage and coach a team of recruiters, improving their performance. - Handle corrections and fix issues without defensiveness. - Fill director and VP-level positions, knowing when to engage executive search firms. - Build a reliable hiring machine that allows the CEO to step back from recruitment. Qualifications - Proven track record of managing, training, and scaling recruitment teams. - Experience in identifying, engaging, and securing Chief, Director, and VP-level personnel. - Ability to construct or rehabilitate an internal talent acquisition function. - Comfortable in an entrepreneurial, founder-led environment. Requirements - 4+ years of experience managing recruiters and setting screening standards. - Hands-on experience filling director-level or higher corporate seats. - Proven background in constructing or rebuilding talent acquisition functions. - Demonstrated ability to detect candidate fraud. - Exceptional written communication skills. - Remote schedule flexibility for operational overlap with US Eastern mornings and India business hours. Benefits - Direct, unhindered authority to audit and restructure recruitment operations. - Tight strategic partnership with the founder-CEO. - 100% remote flexibility within a structured, remote-first environment. - Mandate to solve critical challenges impacting the company's enterprise value.

Role Description For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Vice President Contracting is responsible for developing the strategy for the product, payor, and revenue growth plans for the Washington market. The position will drive the negotiation process with accountability for the entire process of achieving reimbursement terms that meet Optum objective. They will evaluate and negotiate contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls. In addition, this leader will establish and maintain solid business relationships with Health Plans, Payor, and major market insurance brokers and purchasers. This individual may have direct and indirect reports in multiple locations, serves as a member of the senior management team and has overall accountability for providing leadership, strategic direction and support to all aspects of payor operations and revenue cycle team, to include establishing and maintaining effective professional relationships with internal and external stakeholders. They will formulate and administer policies and procedures, participate in strategic planning and business development activities and assist in the professional development of the contracted operations management team. If you are located in WA, OR or NV, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: - Recommends, develops and executes strategic long-range planning as it relates to contracted payors and product participation in support of the market and enterprise strategic mission, philosophy and goals - Evaluates and makes recommendations for business development and expansion opportunities within assigned territories - Oversees the implementation of all expansion projects within assigned territories - Utilize applicable financial tools and reports (e.g., internal financial models; external reports) to evaluate performance of current contracts - Balance financial and operational impact of contracts to providers, members, payors, Optum Care Network, and different customer groups when developing and/or negotiating contract terms - Interacts and consults with Network Pricing team to evaluate different financial arrangements and to identify and recommend applicable payment methodologies (e.g., FFS; capitation; Value-Based Care; Pay for Performance) in order to maximize value for stakeholders - Ensures compliance and consistent contracting across the enterprise - Evaluates market rates and payor performance in order to establish rate requests and negotiation strategies - Communicates proposed contractual terms with payors and negotiate mutually acceptable agreement - Monitors and/or oversee payor performance and industry trends to identify opportunities to refine, develop, and/or implement market strategies - Represents department in internal meetings (e.g., medical management; M&R C&S, growth and acquisitions) to gather relevant information, present/recommend solutions, and provide updates on results/decision/activities - Develops and/or implements contracting strategies to support new benefits designs and plans Qualifications - 10+ years related experience in managed care contracting with an understanding of managed healthcare or equivalent combination of education and experience - Solid understanding of clinic financials with the ability to analyze operations and continually implement efficient operational processes - Proven solid business acumen and proven strategic leadership skills - Proven ability to analyze complex payer contracts and outline a path to performance - Proven ability to lead joint operating committees with the payors - Proven ability to work in a highly matrixed organization - Demonstrated ability to build and leverage high-impact strategic partnerships through deep, relationship-driven engagement. - Proven ability to travel up to approximately 25% within assigned market Requirements - *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). - The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. - We comply with all minimum wage laws as applicable. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. - OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. - OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.