• This role requires up to 50% travel. • The Director, Edibles Implementation will be directly responsible for identifying, recommending, scaling and deploying processes for cannabis infused edible products. • This position will work with our Product Development team to determine and provide strategic direction on scaled procedures for newly validated innovations. • Once the scaled process is validated, the Director, Edibles deploys the Edibles Implementation team to scale the process up in our various manufacturing facilities. • Responsibilities associated with the technical role include supporting the Product Development team, providing subject matter expertise and supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, and leading sites to quickly remedy production issues while providing best practice guidance.

• Design and Execute Multi-Program Change Strategies: Lead the development and implementation of integrated change management plans for large-scale, multi-program initiatives, ensuring alignment with organizational goals and priorities. • Executive Coaching and Sponsorship: Coach executives and sponsors in effective sponsorship, fostering leadership alignment and commitment to change. • Lead Readiness and Adoption Measurement: Oversee readiness and adoption measurement programs, track KPIs, and celebrate milestones to ensure successful change outcomes. • Develop Change Champion Networks: Build and coach change champion networks, mentoring emerging talent and amplifying engagement across the organization. • Advance Change Practices: Actively contribute to PointClickCare’s change management community, sharing best practices, supporting continuous improvement, and advancing the service offering portfolio. • Facilitate Leadership Alignment: Drive leadership alignment across functional portfolios, facilitating workshops and strategic sessions at the management and executive levels.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Director of Engineering, AI/ML, where you'll lead the development and scaling of advanced AI models and capabilities that automate internal operations as well as provide personalized experiences for our customers and agents. This role is essential in building and managing a world-class team of ML Engineers and Data/ML Scientists. Your expertise will guide teams in building reliable systems that deliver impactful solutions. This role will be pivotal in developing and deploying innovative AI solutions at scale, addressing insurtech challenges. - Drive the company’s mission forward by optimizing policy/coverage recommendations. - Provide personalized experience with data. - Drive automation to reduce human effort across Underwriting, Claim, Customer Support, etc. using AI/ML. - Oversee the entire machine learning lifecycle, from concept to deployment. - Focus on delivering impactful, data-driven solutions. Qualifications - Minimum: B.S. in Data Science, Computer Science, Mathematics, or related field. - Preferred: B.S./M.S./PhD in Data Science, Computer Science, Mathematics, or related field. - Minimum: 8+ years of experience in Machine Learning, Deep Learning, NLP, LLMs, and Generative AI. - Minimum: 5+ years of experience in application development. - Minimum: 5+ years of management experience. - Preferred: 10+ years of experience in Machine Learning, Deep Learning, NLP, LLMs, and Generative AI. - Preferred: 5+ years of experience in building large-scale enterprise applications and platforms. - Preferred: 8+ years of leadership experience. - Preferred: 3+ years of experience in insurTech. Requirements - 10+ years of experience in Machine Learning algorithms, Deep Learning, NLP, LLMs, and Generative AI. - Strong background in applied research and engineering, with a demonstrated ability to lead projects from R&D to deployment. - Knowledge in large-scale system deployment of AI models. - Expertise in building and optimizing POCs, with hands-on experience in training and fine-tuning AI models. - Advanced proficiency in Java, Python, ML frameworks, and ML libraries. - Great communication and leadership skills, with the ability to present complex ideas to both technical and non-technical audiences. - Preferred: Proven experience in insurTech or related industries. - Preferred: Experience on public cloud such as AWS, SageMaker, MLflow, etc. Benefits - Competitive compensation. - Flexibility to work from anywhere in the United States for most positions. - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours). - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus). - Medical, dental, vision, life, and pet insurance. - 401 (k) retirement savings plan with company match. - Engaging work environment. - Promotional opportunities. - Education assistance. - Professional and personal development opportunities. - Company recognition program. - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more. Company Description At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. - Our team will encourage you to grow, make time to have fun, and work together to make great things happen. - We embrace the strengths and values of each team member. - We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. - We care about our people, and we mean it. - We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

• Establish and maintain a comprehensive, risk-based internal audit program that aligns with the Bank’s strategy and regulatory requirements. • Develop the audit charter, policies, procedures, and methodology to ensure independence and objectivity. • Oversee the creation and execution of the annual audit plan based on risk assessments and changing business conditions. • Partner with Audit counterparts at Affirm to manage third and fourth party risk. • Lead and conduct audits across key functional areas • Evaluate the adequacy and effectiveness of internal controls, risk management, and governance processes • Provide independent recommendations for control enhancements, process improvements, and risk mitigation • Oversee documentation, issue tracking, and follow-up of audit findings to ensure timely resolution. • Report directly to the Audit Committee of the Board, providing regular updates on audit results, trends, and emerging risks. • Prepare materials for Board and committee meetings, ensuring transparency and actionable insight • Serve as liaison with external auditors, examiners, and regulators, coordinating responses to findings or requests • Support the Audit Committee in fulfilling its oversight responsibilities related to risk, control, and audit • Collaborate with executive management to evaluate risk management and internal control frameworks • Advise management on control design and efficiency without compromising audit independence • Support integration of risk-based thinking and control discipline across all departments • Identify opportunities to enhance governance and control maturity during early-stage bank development • Lead the design and documentation of the Internal Audit framework as part of the de novo application process • Establish audit coverage for pre-opening activities, including policy development, system implementation, and vendor onboarding • Develop readiness assessments and Board materials to support FDIC and state regulatory reviews • Build and train an audit function capable of scaling as the Bank grows post-launch