Role Description Under the direction of the MN-S Director of Infrastructure, the Construction Manager will provide experienced community infrastructure knowledge, construction management and advise on the development of Métis Housing and Infrastructure Projects in Saskatchewan. - Work in collaboration with Regional Directors and community leaders in managing, designing and executing Métis Housing and Infrastructure Projects. - Provide Métis Housing and Infrastructure consulting services such as business planning, feasibility analyses, budgeting, market analyses, strategic planning, business advisory services, etc. - Conduct economic research and analyses to support construction planning activities. - Develop and maintain financial and written reports as required. - Engage in the preparation of technical proposals and presentations. - Seek, recommend innovative ways, and support leadership in the facilitation of addressing MN-S Housing and additional Infrastructure development gaps and opportunities. - Develop and maintain relationships with manager-level counterparts, adhering to established reporting structures and hierarchies within multijurisdictional governments. - Research, formulate, and recommend innovative ways to increase housing and infrastructure opportunities for Métis communities. - Oversee project staff, consultants and contractors. - Support Housing and Infrastructure by contributing to the creation and continued improvement of data collection processes including metrics and final reporting. - Lead in contractor selection, bid evaluations, and early contract development. - Work closely with contractors and/or internal stakeholders to deliver assets to operations on time, budget and schedule. - Prioritize safety in all duties. - Other duties as assigned. Qualifications - Bachelor of Construction Management, Engineering or related degree. - Diploma from a recognized Technical College. - Experience in government program administration. - Minimum 5 years of experience as a construction manager or general contractor. - Strong project management experience. Requirements - Must have the ability to travel throughout the province in all seasonal weather conditions 15% of the time (1-3 days per month). - A valid Saskatchewan driver’s license and/or access to reliable transportation to our downtown location would be required. - The successful candidate must be able to provide a satisfactory Criminal Record Check. Benefits - Starting at $90,203.00 Per Annum. - Full-time, Permanent position. - Location: Saskatoon and/or Remote.

• Own the clinical success of new InsightRX Nova and Apollo customers, from contract signing through go-live and beyond • Lead onboarding for new hospital and health system customers, managing timelines and running formal training • Build clinical credibility; pharmacists want to know you speak their language before they'll engage with the tool • Provide ongoing clinical support and pharmacokinetic expertise so customers get real value from our platforms • Contribute to hospital-level policy and protocol discussions where our software intersects with clinical practice • Lead live virtual training sessions presented to pharmacists learning how to use the software • Work closely with account executives to manage customers’ happiness, pharmacokinetic and clinical outcome metrics, and interest in new InsightRX products • Build and maintain training materials, documentation, and educational content for customers • Collaborate with our Data Science team on analytics and reporting that help customers use the platform more effectively • Bring the customer's voice into Product, Sales, and Marketing conversations • Take initiative on projects beyond the core role. The people who thrive here tend to find, or create, opportunities in research, content, product feedback, events, and more

Role Description The Associate Customer Success Manager (CSM) serves as a customer and company advocate. The role displays customer service skills, striving to become a trusted advisor to the customer. The CSM is passionate about the product, engaging customers, ensuring their happiness, and showing the value of the overall solution. The CSM will be responsible for learning the Verint Product Solutions and applying this knowledge in all aspects of the job. - Assist in delivering value to customers by understanding customer outcomes, business challenges, key KPIs, and providing recommendations. - Support creating and delivering a success roadmap that aligns with each customer's unique business goals and objectives. - Help drive product adoption, education, and usage across your portfolio to deliver meaningful business outcomes that ensure all contacts are Verint evangelists. - Collaborate with customers to increase their usage and adoption of our solutions to ensure they achieve their desired outcomes. - Learn and become a subject matter expert on assigned Verint Product Solutions so that you can speak and demonstrate intelligently about the product's value and usage. - Assist in the ongoing assessment of the business value being delivered and acknowledged by the client that can be leveraged for renewals and business growth discussions. - Identify Expansion Opportunities to drive revenue growth. - Work with the customers to: Increase usage and adoption, ensure retention, and create an environment of customer delight. - Evaluate the health scores of our customers using tools like Totango and assign a health score to each customer. Document the rationale for each health score assigned. - Bring intelligent product feedback and recommendations from customers back to the product team. - Advocate customer needs/issues cross-departmentally. - Act as one of the functions echoing the voice of the customer within Verint, ensuring that customer feedback and needs are effectively communicated within the organization. Qualifications - Bachelor’s degree or equivalent experience - Minimum of 0-3 years of experience in a customer-facing role focused on Customer Success - Proficiency in quickly learning and understanding software, with the ability to effectively communicate and demonstrate their capabilities, whether in a presentation format or through direct demonstrations in a lab environment - A “do what it takes” mentality - A strong sense of urgency to perform actions quickly - Detail-oriented - Strong team player but a self-starter that can operate independently - Proficiency in multitasking, such as handling escalation calls in the morning, conducting best practices calls during mid-day, facilitating onboarding meetings in the afternoon, etc. - Ability to effectively and successfully handle customer service issues and conflict situations - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Requirements - Proven ability to support continuous value of our product(s), with a passion for customers to help them succeed - Prior experience in closing renewals and/or professional services opportunities - Experience managing customers of various sizes and knowing how/why to manage them differently - Experience with Totango or other success platforms - Experience in a CCaaS or CX Automation environment - Experience with Verint products Benefits - MIN: 70K - MAX: 82K Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

• Own CRM & GEO strategy and execution • Lead CRM and Generative Engine Optimization (GEO) initiatives across multiple client accounts, developing and maintaining roadmaps, conducting audits, prioritizing opportunities, optimizing content for both traditional search engines and AI-driven search experiences, and translating insights into actionable recommendations • Serve as the primary strategic owner of CRM/GEO deliverables while remaining hands-on in execution • Drive digital growth strategy • Partner with internal teams and clients to shape integrated digital marketing strategies that improve discoverability, customer acquisition, and business performance • Develop strategic frameworks, recommendations, and client deliverables while ensuring a high standard of work across engagements • Translate analytics into strategy • Leverage performance data to identify trends, uncover opportunities, and measure the impact of CRM and digital marketing initiatives • Develop reporting and present strategic insights and recommendations directly to clients and internal stakeholders • Lead senior client conversations • Serve as a trusted advisor in client meetings, presenting strategies, performance updates, recommendations, and roadmaps with confidence and executive presence • Collaborate across disciplines • Work closely with Paid Media, Creative, Analytics, Development, and Account teams to ensure integrated marketing initiatives are aligned and executed effectively