Mercier Consultancy Group logo
Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Swedish-Speaking Technical Support for Logistics Firm

Location

Greece

Posted

3 days ago

Salary

2 / month

Seniority

Mid Level

No structured requirement data.

Job Description

Swedish-Speaking Technical Support for Logistics Firm

Mercier Consultancy Group

Role Description Are you a Swedish speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Swedish-speaking Technical Support Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease. Qualifications - Native-level fluency in Swedish (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Requirements - Handle customer inquiries for Swedish speaking customers via calls, chats and/or phone calls. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. Benefits - Competitive Monthly Salary. - 2 Extra Salaries per year, in the form of a 13th and 14th Salary. - Monthly Performance Bonus, rewarding you for your dedication. - Fully Paid Relocation: Flight, Transfer & Hotel Included. - Continuous support during and before your relocation to Greece. - Stable career development opportunities within a multinational conglomerate. - Fully Paid Training. - Health Insurance. - And Much More.

Related Categories

Related Job Pages

More Technical Writer Jobs

Swingtech logo

Technical Writer

Swingtech

Creating Solutions, Fostering Innovation, Delivering Results

Full TimeRemoteTeam 51-200Since 2009H1B Sponsor

• Research content to develop, edit, format, and maintain technical documentation, process documentation, user guides, job aids, reports, meeting materials, and program deliverables • Translate information from technical teams, instructional designers, data analysts, QA staff, help desk personnel, and program leadership into clear documentation • Support documentation for web-based applications, learning management systems, training workflows, user support procedures, reporting processes, and operational activities • Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes, user instructions, and internal support materials • Review documentation for clarity, consistency, grammar, formatting, accuracy, and alignment with customer requirements • Support recurring deliverables such as monthly reports, meeting minutes, action item logs, status updates, and documentation packages • Maintain organized documentation repositories, templates, revision histories, source files, and final deliverable versions • Track edits, stakeholder comments, revisions, approvals, and document status through completion • Support accessible document formatting and apply Section 508 or similar accessibility considerations to electronic deliverables • Coordinate with cross-functional teams to collect inputs, validate content, resolve comments, and prepare submission-ready documents • Assist with documenting system updates, training product revisions, issue resolution steps, and operational procedures • Contribute to improvements in templates, naming conventions, document workflows, and knowledge management practices

District Of Columbia + 2 moreAll locations: District Of Columbia | Maryland | Virginia

Murex Technical Specialist

Luxoft

Luxoft, a division of DXC Technology, is a digital strategy and software engineering firm offering a range of technology services, including cloud solutions, da

Role Description We are seeking a highly skilled Murex Technical Specialist to join a Murex upgrade Team. The ideal candidate will have over 8 years of experience and be proficient in both English. This role involves working with Murex services distribution, environment management, release, architecture, and modules, as well as monitoring application performance and analyzing data. Responsibilities - To manage Murex environments as part of a Murex upgrade Project. - To manage releases, environment performance, environment deployments, and refresh. - To automate processes. - This is for Dev, Int, Pre Prod, and Production environments. Qualifications - Murex Environment Management - Murex MX.3 Environment Management - Murex Technical Administration - Murex Platform Architecture - Environment Provisioning & Maintenance - Environment Building & Configuration - Murex Deployment & Upgrade Support - Release & Deployment Management - Platform Monitoring, Stability & Availability Management - Environment Refreshes & Data Migration - Disaster Recovery & Business Continuity - Change Management & SDLC Governance - Root Cause Analysis & Troubleshooting - Linux / Unix Administration - Shell Scripting (Bash / Korn Shell) - Automation & Environment Automation - Ansible Automation - CI/CD Concepts & Deployment Automation - Oracle Database Management - SQL Querying & Performance Analysis - Sybase Database Understanding - Middleware & Integration Technologies - Scheduling Tools (Control-M, Autosys, Cron) - Infrastructure & Application Performance Monitoring - Stakeholder & Release Coordination - Capital Markets / Investment Banking Environment Support - Technical Documentation, Runbooks & Operational Procedures Additional strengths to highlight - Enterprise-scale Murex environment management (DEV, SIT, UAT, PERF, DR, PROD) - Environment build, maintenance, and governance - Murex upgrades, migrations, and modernization initiatives - Production platform reliability and operational excellence - DevOps and Infrastructure Automation using Ansible - Strong understanding of Sybase and Oracle database environments supporting Murex systems. Requirements - Languages: English: C1 Advanced - Seniority: Senior

Poland
Full TimeRemoteTeam 11-50

Role Description - Develops new SSRS reports and database objects against complex enterprise databases (both SQL Server and Oracle) and modifies or enhances existing SSRS reports and database objects as assigned. - Create and maintain .Net Core MVC applications. - Demonstrates experience with the design of relational and multidimensional databases. - Demonstrates proficiency in performance tuning to ensure quality and performance of SSRS reports. - Tests the SSRS reports and database objects created and maintained by the service center thoroughly prior to user testing. - Applies Agile development principles. - Works with business users to gather and document requirements and ensures solutions meet their business needs. - Assists in designing reporting database solutions for the service center and configuring report servers and security. - Researches functionality in new software releases and performs, documents, and assists other staff in the upgrade processes. - Uses Azure DevOps and work items and provides project statuses and project time estimates to the reporting section supervisor. - Uses GIT for code repository. - Adheres to any standards set by the Service Center and the Governor’s Office of Administration. - Demonstrates analytical and customer service skills. - Ensures that best practices are maintained and mentors team members on the best practices, standards, and IT processes. - Documents all work for future reference. - Independently executes all tasks and work assignments. - Create, configure and maintain CI/CD pipelines to automate build and deployment. - Publishing reports to Power BI service workspaces and managing pipeline to deploy the reports to different environments. - Remote position - Candidate must reside within 2-hour radius of Harrisburg region. Interview Requirements - If selected, candidate’s vendor must submit candidate's email address and phone number when accepting the interview. - Candidate must show a valid state or federal issued photo ID during the interview. (Examples: state driver’s license, passport, visa, etc.) Qualifications - 3-5 years of related work experience. - Excellent verbal and written communication required. - 4-year college degree or equivalent technical study desired. - Extensive experience working with Microsoft tools, with in-depth SSRS development knowledge and SQL Server Integration Services to perform ETL operations. - In-depth experience with .NET Core, MVC, C#, dependency injection, JavaScript, and jQuery experience. - Extensive experience handling large datasets and reporting based on various data sources. - In-depth experience working with Oracle databases and PL/SQL using SQL Developer. - In-depth experience working with SQL Server databases and T-SQL using SQL Server Management Studio. - In-depth experience with data modeling and the ability to analyze and understand database design.

United States
$57 / hour
1KOMMA5° logo

Technical Planner Photovoltaics

1KOMMA5°

Immer der günstigste und sauberste Strom!

Full TimeRemoteTeam 1,001-5,000Since 2021H1B No Sponsor

Role Description Du verantwortest die ganzheitliche Planung der Dach- und Elektro-Montage unserer Photovoltaikanlagen im Privatkundenbereich bis 30kWp inkl. String-, Belegungspläne, Kabelführung und Aufstellorte unserer Elektro-Komponenten. - Du planst und visualisierst PV-Anlagen mittels einer Planungssoftware. - Dein Augenmerk liegt dabei auf der technischen Machbarkeit unter Berücksichtigung der Gebäude- und Grundstückspläne und Gegebenheiten vor Ort. - Dank deiner gewissenhaften Erstellung der Baustellenunterlagen können unsere Montageteams an den Start gehen. Qualifications - Eine abgeschlossenes Bachelorstudium, eine erfolgreiche technische Ausbildung oder ähnliche Qualifikation. - Erste Erfahrung in einem technischen Umfeld ist wünschenswert. - Du hast ein Auge für Details und zeichnest dich durch deine gründliche und strukturierte Arbeitsweise aus. - Ganzheitliches Denken und Handeln sind für dich keine Fremdwörter. - Idealerweise bist du fit im Umgang mit Softwareprogrammen wie z. B. PVSol, Aerotool oder alternativer Planungssoftware. - Sehr gute Deutschkenntnisse in Wort und Schrift (C-Level) sind zwingend erforderlich. - Du zeichnest Dich durch eine ausgeprägte Hands-on Mentalität, Teamfähigkeit, Kommunikationsstärke und Begeisterungsfähigkeit aus. Benefits - Mit deiner Arbeit unterstützt Du den Megatrend “Energie- und Mobilitätswende” und leistest einen konkreten Beitrag zum nachhaltigen Umbau unserer Infrastruktur. - Transparente Kommunikation auf Augenhöhe und kurze Entscheidungswege im Betrieb werden bei uns gelebt - bei 1KOMMA5° ziehen wir alle am gleichen Strang! - Ein gesunder Arbeitsplatz und Fitnessprogramm Wellpass. - Betriebliche Altersvorsorge.

Germany