D365 CE Consultant

Location

Canada

Posted

2 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

D365 CE Consultant

HSO Group B.V.

Role Description At HSO, we believe the future of consulting goes beyond implementing software. We help organizations transform how they engage customers, optimize business processes, and leverage automation and AI to drive measurable business outcomes. As a D365 CE Consultant, you will work at the intersection of business transformation, customer engagement, automation, and emerging AI technologies. You will help clients design and implement modern business solutions using Dynamics 365, Power Platform, automation technologies, and AI-powered capabilities while contributing to the evolution of how projects are delivered. We are looking for curious, adaptable consultants who embrace innovation, continuously learn, and are excited about the future of AI-assisted delivery. Your Role - Work directly with clients to understand business objectives, customer engagement challenges, operational processes, and opportunities for automation and innovation. - Design and implement solutions that combine Dynamics 365, Power Platform, automation technologies, and emerging AI capabilities. - Contribute to modern delivery practices by leveraging accelerators, automation, and AI-enabled tools. Key Responsibilities - Customer & Solution Delivery - Facilitate discovery workshops and collaborate with clients to understand business objectives, challenges, and opportunities. - Analyze customer engagement processes and identify ways to improve efficiency, productivity, and user experience. - Design and implement Dynamics 365 Customer Engagement solutions tailored to business needs and strategic objectives. - Configure and optimize D365 CE applications while promoting adoption, business value, and measurable outcomes. - Conduct solution demonstrations, workshops, and stakeholder presentations. - Collaborate closely with technical consultants, architects, and developers to ensure successful solution delivery. - Provide training and enablement to business users and project stakeholders. - Document solutions, processes, decisions, and best practices throughout the project lifecycle. - Innovation & AI-Enabled Delivery - Identify opportunities to improve customer outcomes through automation, AI, and process optimization. - Evaluate opportunities to leverage Power Platform, Copilot capabilities, AI agents, and automation technologies within customer solutions. - Leverage delivery accelerators, reusable assets, and AI-assisted tools to improve project efficiency and solution quality. - Contribute to modern delivery practices including automated testing, accelerated documentation, AI-assisted requirements gathering, and knowledge management. - Collaborate with business and technical specialists to design innovative solutions that address complex business challenges. - Stay current on emerging technologies, including Microsoft Copilot, Copilot Studio, agentic AI, business process automation, and low-code platforms. - Practice Development - Participate in pre-sales activities, demonstrations, estimates, and solution envisioning workshops. - Contribute to the growth and continuous improvement of the HSO CE practice. - Share knowledge, lessons learned, reusable assets, and innovative approaches with colleagues. - Support the adoption of standardized methodologies, quality practices, and delivery accelerators. Qualifications - Bachelor’s degree in Business, Information Technology, or a related field. - 3+ years of experience delivering Microsoft Dynamics 365 Customer Engagement solutions. - Strong understanding of CRM, customer engagement, and business process transformation principles. - Experience facilitating workshops, gathering requirements, and translating business needs into solution designs. - Experience configuring and customizing Dynamics 365 CE applications. - Strong analytical, problem-solving, and critical-thinking skills. - Excellent communication, stakeholder management, and presentation skills. - Experience working within implementation methodologies and project delivery frameworks. - Ability to work independently while collaborating effectively within project teams. - A continuous learning mindset and passion for helping customers succeed. Future-Ready Consulting Skills - Experience in business process automation using Power Automate, UiPath, Blue Prism, Automation Anywhere, or similar technologies. - Familiarity with Microsoft 365 Copilot, Copilot Studio, Azure AI, Azure OpenAI, or other enterprise AI platforms. - Experience in design, deployment, governance, or support of AI agents and agentic business solutions. - Experience with AI-assisted delivery practices, including automated testing, data migration acceleration, documentation generation, requirements analysis, and solution design. - Experience using internal accelerators, automation frameworks, reusable delivery assets, or productivity-enhancing tools. - Understanding of human-in-the-loop processes, responsible AI practices, and AI governance principles. - Experience identifying ways to improve delivery quality, scalability, and efficiency through automation and AI. - Experience coordinating, supervising, or working alongside AI agents that support project delivery or operational processes. - Familiarity with AI-driven solution design, automation strategy, or intelligent business workflows. What We Offer - Fully remote position with occasional client-site travel. - Opportunities to work with leading organizations across North America. - Exposure to cutting-edge Microsoft technologies, AI platforms, and delivery innovations. - Structured career development and continuous learning opportunities. - Competitive compensation, benefits, and vacation programs. - A collaborative, innovative, and people-centered culture. - The opportunity to help shape the future of consulting and AI-enabled business transformation.

Related Categories

Related Job Pages

More Consultant Jobs

TEKenable Ltd logo

Power Platform Technical Consultant

TEKenable Ltd

Experts in AI & Data utilising cloud solutions to drive business transformation.

Consultant2 days ago
Full TimeRemoteTeam 201-500Since 2002H1B No Sponsor

Role Description TEKenable is looking for an experienced Power Platform consultant for a permanent position working remotely in Pakistan. The suitable candidate will work as part of our overall managed services team, coordinating the delivery of service excellence through our dedicated managed services function. As part of this role, you will use your existing skills in Power Platform/Dynamics configuration and development to support modern, cloud-based solutions and will have an opportunity to broaden your skills to other key Microsoft technologies. These technologies include: - .NET - .NET Core - C# - Azure cloud - SQL Server - Microsoft 365 - JavaScript - SharePoint The suitable candidate will need to be a team player, self-motivated, decision maker and keen to guide and manage existing support engineering personnel where needed. The candidate must have excellent communication skills, both written and spoken, excellent customer engagement skills, problem-solving skills, the ability to work on more than one project at a time and see tasks through to their completion. Qualifications - Industry experience working in software support environments. - Experience in a .NET programming language, preferably C#. - Experience in the Microsoft Power Platform - MS PowerApps, Power BI and Power Automate. - Experience in Data, UI, Logic, Data Verse and Visualisations. - Strong ability to manage multiple client relationships simultaneously. - Strong Customer engagement and delivery experience. - Experience with Azure / Cloud concepts Knowledge. - ITIL Framework. Requirements - Strong Interpersonal skills with ability to support and communicate with users on all levels. - Ability to work on own initiative and be self-motivated. - Ability to work effectively as a member of a team. - Ability to be resilient, customer-centric and strong decision-making skill. - A strong desire and ability to learn new platforms and technologies. Benefits - Work for an award-winning company. - Join a global workforce with 200+ employees and operations in multiple countries. - Enjoy the freedom to work from home, offering a great work-life balance. - Opportunities to mentor junior support engineers and expand your expertise. - Gain certifications in Microsoft as part of your professional development. - Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills. - Engage in diverse projects across various industry sectors. - Enjoy benefits like remote working, health insurance, flexible working hours & company trips. Education - Relevant third level qualification in Business or IT advantageous but not essential. - Some formal Management or Leadership training advantageous. - Relevant technical accreditations highly desirable.

Pakistan
3E logo

Consultor de sistemas BESS, FV

3E

Unlocking the full potential of renewables through digital innovation and expert services

Consultant2 days ago
Full TimeRemoteTeam 51-200H1B Sponsor

• Gestionar la construcción de proyectos BESS como Ingeniería de la propiedad • Realizar la ingeniería básica de sistemas BESS y FV • Revisar ingenierías de detalle de sistemas BESS y FV • Revisar contratos EPC y de suministros de componentes principales • Coordinación del equipo y tareas del proyecto • Realizar visitas semanales a los proyectos • Generar informes de seguimiento • Mantener y gestionar las comunicaciones con los clientes • Supervisión de subestaciones eléctricas • Dar soporte en la tramitación y desarrollo de sistemas BESS

Spain

Role Description The Workforce Pathways Professional – Health Services Consultant, Communicable Disease Programs (HSC 2) is a Non-Permanent Appointment with a duration of 12 months (August 1st, 2026 - August 31st, 2027). The Workforce Pathways (WFP) Program aims to strengthen and diversify the public health workforce in Washington. As a Workforce Pathways Professional, you will: - Contribute to projects across public health programs, local health jurisdictions, community-based organizations, and state government. - Engage in project coordination, community engagement, outreach and communications, data collection and reporting, policy improvement, evaluation activities, technical assistance, and cross-sector collaboration. - Help shape innovative public health initiatives and strengthen the health and well-being of communities across Washington State. As a Health Services Consultant within the Communicable Disease Programs, you will: - Lead projects that strengthen infectious disease prevention and improve outreach. - Coordinate statewide guidance for K-12 schools and expand outreach to rural healthcare facilities and dental providers. - Manage complex projects from planning through implementation. - Develop practical tools and resources to improve access to evidence-based public health information. Key Responsibilities Include: - Lead the statewide review, coordination, and publication of the Infectious Disease Control Guide for K-12 School Staff. - Facilitate collaboration with subject matter experts, local health jurisdictions, educational partners, and other stakeholders. - Develop outreach strategies for Infection Control Assessment and Response (ICAR) consultative visits. - Coordinate infection prevention outreach activities and maintain ICAR data. - Manage multiple projects simultaneously and develop sustainable processes for program improvements. - Develop reports, presentations, recommendations, and training materials. - Contribute to communicable disease surveillance and emergency public health activities as needed. Qualifications - Three (3) years of experience in public health, health services, community outreach, or a similar setting. - Bachelor’s degree in public health, community health, nursing, health care administration, social work, health communications, public administration, business administration, or a related field AND one (1) year of experience in public health, health services, community outreach, or community engagement. Requirements - Experience organizing work, tracking tasks, and meeting deadlines across multiple assignments. - Experience adapting to changing priorities, assignments, or work environments. - Experience communicating information clearly in writing and verbally. - Experience supporting or coordinating meetings, outreach efforts, or project activities. - Experience documenting work, summarizing information, or contributing to reports or presentations. - Experience working both independently and as part of a team. - Experience working with or supporting communities disproportionately impacted by communicable diseases. - Experience identifying or addressing barriers to access for underserved or historically marginalized communities. Benefits - Comprehensive medical, dental, and vision coverage. - Life and long-term disability insurance. - Flexible spending and health savings accounts. - Retirement plans. - Paid holidays, vacation, and sick leave. - Dependent care assistance and professional development opportunities.

United States
4.7K - 6.4K / month
AGORA logo

National Consultant for the Development of an Integrated Guide for EAE Animation Including Education, Protection, Health, Nutrition, and Climate Change

AGORA

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. UNICEF is committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does UNICEF's global workforce must reflect the diversity of those children UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities

Consultant2 days ago

Role Description Durée du contrat: 2.8 mois Modalité de travail: Télétravail + mission Sous la supervision de la Cheffe Section éducation et en coordination avec la cheffe section protection de l’enfant, le/la consultant(e) national(e) collaborera avec les partenaires gouvernementaux et ONG concernés pour : - Effectuer une analyse des contenus d’animation d’EAE existants et les consolider; - Proposer, sur la base des standards en santé mentale et appui psychosocial (MHPSS) et de l’existant, les options de contenus d'animation des EAE prenant en compte les thématiques liées au MHPSS, droits de l’enfant, à la protection l’enfant, au climat, à la santé et la nutrition y compris les routines éducatives; - Elaborer un guide pratique intégré d’animation des espaces amis des enfants adapté aux réalités locales et avec des activités structurées par groupe d’âge; - Elaborer les outils de collecte des données sur la fréquentation et les activités des EAE; - Développer des outils (y inclus une boite à image, des capsules vidéo et une liste de matériels faciles, attractifs er traduits si possible dans les principales langues locales et accessibles aux personnes handicapées) et plan de formation des animateurs volontaires sur le guide intégré élaboré; - Organiser des focus groupes et entretiens pour recueillir les avis des utilisateurs y compris les enfants et les jeunes sur la compréhension des outils et finaliser; - Effectuer l’assurance qualité de la production. Qualifications - Formation académique: Sciences sociales, science de l’éducation, sociologie, genre et développement, ou tout autre domaine pertinent. - Être au moins titulaire d’un Diplôme universitaire de niveau Master (Bac+5) ou équivalent. - Au moins 5 années d’expériences pertinentes dans la conception et/ou la mise en oeuvre de programmes sociaux, d’assistance sociale particulièrement ceux liés à l'éducation et à la protection de l’enfance y compris les thématiques liées au changement climatique, à la santé et nutrition. Requirements - Avoir une expérience avérée dans le MHPSS et le développement de module MHPSS. - Expertise démontrée dans la conception des documents d’animation. - Capacités d'analyse, de synthèse et de rédaction avérées. - Maîtrise des outils informatiques standards (Pack Office). - Sensibilité aux questions culturelles et de genre. - Expérience dans la recherche qualitative et la facilitation d’ateliers. - Avoir une bonne connaissance du contexte socioculturel béninois particulièrement dans les départements du Nord est un atout. - Autonomie, rigueur, excellentes capacités relationnelles et de communication. - Exigences linguistiques: Français. Benefits - Large éventail de mesures visant à inclure une main-d'œuvre plus diversifiée. - Congé parental payé, heures pour allaitement et des aménagements raisonnables pour les personnes handicapées. - Encouragement à des modalités de travail flexibles.

Benin