TEKenable Ltd

• Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations. • Support, manage and deliver ongoing platform application support with the goal of achieving customer satisfaction and service excellence. • Accountable for problem resolution and implementation of corrective actions where required. • Working with other team members to analyse system functions and review functional and technical specifications. • Understanding incoming incidents, replicating these on UAT / QA / Sandbox environments to allow for fix verifications. • Work with team members to ensure best practice and quality approach to customer software support. • Ensure high standards of customer engagement and services are maintained. • Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications in the Power Platform. • Writing technical documentation.

• Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations. • Support, manage and deliver ongoing platform application support with the goal of achieving customer satisfaction and service excellence. • Accountable for problem resolution and implementation of corrective actions where required. • Working with other team members to analyse system functions and review functional and technical specifications. • Understanding incoming incidents, replicating these on UAT / QA / Sandbox environments to allow for fix verifications. • Work with team members to ensure best practice and quality approach to customer software support. • Ensure high standards of customer engagement and services are maintained. • Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications in the Power Platform. • Writing technical documentation.

• Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations. • Support, manage and deliver ongoing platform application support with the goal of achieving customer satisfaction and service excellence. • Accountable for problem resolution and implementation of corrective actions where required. • Working with other team members to analyse system functions and review functional and technical specifications. • Understanding incoming incidents, replicating these on UAT / QA / Sandbox environments to allow for fix verifications. • Work with team members to ensure best practice and quality approach to customer software support. • Ensure high standards of customer engagement and services are maintained. • Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications in the Power Platform. • Writing technical documentation.

Role Description TEKenable is looking for an experienced Power Platform consultant for a permanent position working remotely in Pakistan. The suitable candidate will work as part of our overall managed services team, coordinating the delivery of service excellence through our dedicated managed services function. - Use existing skills in Power Platform/Dynamics configuration and development to support modern, cloud-based solutions. - Opportunity to broaden skills to other key Microsoft technologies including: - .NET - .NET Core - C# - Azure cloud - SQL Server - Microsoft 365 - JavaScript - SharePoint - Be a team player, self-motivated, decision maker, and keen to guide and manage existing support engineering personnel. - Must have excellent communication skills, both written and spoken. - Possess excellent customer engagement skills and problem-solving skills. - Able to work on more than one project at a time and see tasks through to completion. Qualifications - Industry experience working in software support environments. - Experience in a .NET programming language, preferably C#. - Experience in the Microsoft Power Platform - MS PowerApps, Power BI, and Power Automate. - Experience in Data, UI, Logic, Data Verse, and Visualisations. - Strong ability to manage multiple client relationships simultaneously. - Strong customer engagement and delivery experience. - Experience with Azure / Cloud concepts. - Knowledge of ITIL Framework. Requirements - Strong interpersonal skills with the ability to support and communicate with users on all levels. - Ability to work on own initiative and be self-motivated. - Ability to work effectively as a member of a team. - Ability to be resilient, customer-centric, and possess strong decision-making skills. - A strong desire and ability to learn new platforms and technologies. Benefits - Industry Recognition: Work for an award-winning company, recognized as a Microsoft Business Applications Partner of the Year. - Global Reach: Join a global workforce with 200+ employees and operations in multiple countries. - Remote Work Flexibility: Enjoy the freedom to work from home, offering a great work-life balance. - Professional Growth: Opportunities to mentor junior support engineers and gain certifications in Microsoft. - Collaborative Environment: Be part of a supportive team that values excellent communication and problem-solving skills. - Challenging Projects: Engage in diverse projects across various industry sectors. - Comprehensive Benefits: Enjoy benefits like remote working, health insurance, flexible working hours, and company trips. Education - Relevant third-level qualification in Business or IT advantageous but not essential. - Some formal Management or Leadership training advantageous. - Relevant technical accreditations highly desirable.

• Own and deliver against the department’s output targets with department team. • Support department’s sales target via collaboration with business development team. • Collaborate with both business development and sales teams to shape proposals and respond to RFPs. • Lead solution design and technical input during pre-sales engagements, supporting existing business development pre-sales. • Represent our Microsoft practice in client meetings, pitches, and industry events. • Build and maintain strong relationships with clients, Microsoft, and other strategic partners. • Identify and develop new business opportunities within existing and prospective accounts. • Ensure client satisfaction and long-term value through high-impact solution delivery. • Support the Operations Director to drive the Microsoft platforms strategy in alignment with organisational goals. • Ensure technical governance, security, and compliance across all Microsoft technologies. • Act as a subject matter expert and escalation point for complex technical issues from within the department’s teams and projects. • Mentor and develop internal talent within our Microsoft practice and work alongside the Operations Director on performance reviews. • Promote continuous learning and Microsoft certification across the team. • Foster a culture of innovation, collaboration, and accountability.

The Practice Lead for Microsoft AI Business Solutions is responsible for leading the delivery excellence and commercial performance of the Microsoft Dynamics & AI based solutions across our organisation. This includes platforms such as Microsoft 365, Power Platform, Dynamics 365 and collaboration with other Department Practice Leads in the areas of Azure, PaaS solutions and Business Central / ERP. This go-to-market role combines technical leadership with outward-facing responsibilities, including pre-sales support, client engagement, and ownership of departmental output targets. The Practice Lead role is based in Ireland where the role can be performed remotely. TEKenable combines 20+ years of traditional software development with the very latest low-code cloud platforms to deliver end-to-end digital transformation. We bring the full range of Microsoft & Salesforce technologies and best-of-breed Low Code platforms. We are an approved Salesforce partner as well as Gold Certified for Azure Cloud and Application Development and a Microsoft Solutions provider. Reasons to Join  Industry Recognition: Work for an award-winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work® and included in the prestigious Deloitte Fast50 for the last five consecutive years.  Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience.  Hybrid Work Flexibility: Enjoy the freedom to work from anywhere in Ireland with this role, offering a great work-life balance.  Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge.  Professional Growth: Opportunities to mentor junior team members and expand your expertise in solution architecture. Gain certifications in Microsoft as part of your professional development.  Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills.  Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment.  Comprehensive Benefits: including remote working in Ireland or the UK, health insurance, flexible working hours & company trips.  Role responsibilities: - Own and deliver against the department’s output targets with department team.  - Support department’s sales target via collaboration with business development team.  - Collaborate with both business development and sales teams to shape proposals and respond to RFPs.  - Lead solution design and technical input during pre-sales engagements, supporting existing business development pre-sales.  - Represent our Microsoft practice in client meetings, pitches, and industry events.  - Build and maintain strong relationships with clients, Microsoft, and other strategic partners.  - Identify and develop new business opportunities within existing and prospective accounts.  - Ensure client satisfaction and long-term value through high-impact solution delivery.  - Support the Operations Director to drive the Microsoft platforms strategy in alignment with organisational goals.  - Ensure technical governance, security, and compliance across all Microsoft technologies.  - Act as a subject matter expert and escalation point for complex technical issues from within the department’s teams and projects.  - Mentor and develop internal talent within our Microsoft practice and work alongside the Operations Director on performance reviews.   - Promote continuous learning and Microsoft certification across the team.  - Foster a culture of innovation, collaboration, and accountability.

The Practice Lead for Microsoft AI Business Solutions is responsible for leading the delivery excellence and commercial performance of the Microsoft Dynamics & AI based solutions across our organisation. This includes platforms such as Microsoft 365, Power Platform, Dynamics 365 and collaboration with other Department Practice Leads in the areas of Azure, PaaS solutions and Business Central / ERP. This go-to-market role combines technical leadership with outward-facing responsibilities, including pre-sales support, client engagement, and ownership of departmental output targets. The Practice Lead role is based in Ireland where the role can be performed remotely. TEKenable combines 20+ years of traditional software development with the very latest low-code cloud platforms to deliver end-to-end digital transformation. We bring the full range of Microsoft & Salesforce technologies and best-of-breed Low Code platforms. We are an approved Salesforce partner as well as Gold Certified for Azure Cloud and Application Development and a Microsoft Solutions provider. Reasons to Join  Industry Recognition: Work for an award-winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work® and included in the prestigious Deloitte Fast50 for the last five consecutive years.  Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience.  Hybrid Work Flexibility: Enjoy the freedom to work from anywhere in Ireland with this role, offering a great work-life balance.  Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge.  Professional Growth: Opportunities to mentor junior team members and expand your expertise in solution architecture. Gain certifications in Microsoft as part of your professional development.  Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills.  Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment.  Comprehensive Benefits: including remote working in Ireland or the UK, health insurance, flexible working hours & company trips.  Role responsibilities: - Own and deliver against the department’s output targets with department team.  - Support department’s sales target via collaboration with business development team.  - Collaborate with both business development and sales teams to shape proposals and respond to RFPs.  - Lead solution design and technical input during pre-sales engagements, supporting existing business development pre-sales.  - Represent our Microsoft practice in client meetings, pitches, and industry events.  - Build and maintain strong relationships with clients, Microsoft, and other strategic partners.  - Identify and develop new business opportunities within existing and prospective accounts.  - Ensure client satisfaction and long-term value through high-impact solution delivery.  - Support the Operations Director to drive the Microsoft platforms strategy in alignment with organisational goals.  - Ensure technical governance, security, and compliance across all Microsoft technologies.  - Act as a subject matter expert and escalation point for complex technical issues from within the department’s teams and projects.  - Mentor and develop internal talent within our Microsoft practice and work alongside the Operations Director on performance reviews.   - Promote continuous learning and Microsoft certification across the team.  - Foster a culture of innovation, collaboration, and accountability.

• Implementation of Microsoft Dynamics 365 Business Central and its add-on products configuration, support, training, and documentation. • Work with the team (Business central, Power Platform, SharePoint) with experienced colleagues. • Work closely with technical staff to define and document user requirements and solution specifications. • Ensure high standards of customer engagement and services are maintained. • Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications. • Strong Dynamics 365 Business Central implementation experience. • Experienced in the change management process and coordinating with technical resources to create solution design documents. • Strong Interpersonal skills with ability to support and communicate with users on all levels. • Excellent English, written and Oral. • Excellent problem-solving skills with strong analytical skills. • Ability to work on own initiative and be self-motivated. • Ability to work effectively as a member of a team. • A strong desire and ability to learn new platforms and technologies. • Relevant third level qualification in Business or IT (advantageous but not essential). • Relevant functional and technical accreditations highly desirable. • Microsoft Technologies; Microsoft Dynamics 365 Platform, Power Platform, Azure / Cloud concepts knowledge.

Role Description TEKenable requires a Dynamics 365 Business Central Consultant for its expanding Dynamics 365 ERP Support function for a permanent position in Islamabad, Pakistan/ India. The Microsoft Dynamics 365 Business Central (BC) Support Consultant is responsible for delivering high‑quality application support, issue resolution, and functional guidance to clients using the Business Central platform. This role ensures smooth day‑to‑day operations of customer environments by troubleshooting functional and technical issues, analysing root causes, and providing best‑practice recommendations that align with their business processes. The consultant works closely with end users, internal support teams, and the ERP delivery team to maintain system stability, optimise usage, and enhance the overall user experience. The role requires a deep understanding of Business Central's modules and functionalities, combined with excellent problem-solving and communication skills. Responsibilities - Provide 2nd/3rd line support for Business Central, resolving functional queries, configuration issues, and system errors. - Analyse, troubleshoot, and document issues across core BC modules (e.g., Finance, Inventory, Sales, etc.). - Assist users with queries related to Business Central functionalities and ensure best practices are followed. - Work directly with clients to understand problems, gather requirements, and suggest corrective or preventative actions. - Collaborate with other technical teams to escalate and resolve complex issues (extensions, integrations, APIs, BC upgrades). - Maintain and update support documentation, runbooks, and solution knowledge base articles. - Assist with minor configuration changes, setups, permission management, and data corrections (as appropriate). - Support release management activities including testing, validation, and deployment of BC updates or customisations. - Monitor service requests to ensure adherence to agreed SLAs and internal quality standards. - Identify recurring issues and contribute to continuous improvement initiatives. - Provide user training and guidance to help clients maximise their use of Business Central. - Monitor and manage support tickets through a help desk system, ensuring timely resolution and tracking of issues. - Escalate unresolved issues to senior consultants or developers when necessary. - Monitor the health of Business Central systems, performing routine maintenance, and ensuring optimal performance. Qualifications - Strong Dynamics 365 Business Central BC implementation experience. - Experienced in the change management process and coordinating with technical resources to create solution design documents. - Strong interpersonal skills with ability to support and communicate with users on all levels. - Experience supporting BC integrations, extensions, and third‑party add‑ons. - Ability to analyse complex issues, interpret logs, and identify root causes. - Excellent English, written and oral communication skills. - Excellent problem-solving skills with strong analytical skills. Requirements - Previous experience in a customer service environment. - ITIL exposure. - Familiar with ITSM tools, support processes, and service SLAs. - Microsoft certification in Business Central (or willingness to achieve it) is an advantage. Education - Relevant third level qualification in Business or IT advantageous but not essential. - Relevant functional and technical accreditations highly desirable.

• We’re hiring a **Senior Data Engineer** to help shape the future of data-driven transformation for our clients. • Collaborate directly with clients to solve complex data challenges, delivering scalable solutions that drive real business value. • Design, develop, and maintain scalable data pipelines while collaborating with data analysts to understand their requirements. • Implement data integration solutions to support various business needs, ensuring data quality and integrity through rigorous testing and validation. • Optimise data systems for both performance and scalability.