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Seneca Holdings

Seneca Holdings is the investment arm of the Seneca Nation.

GDS Systems Trainer

TrainerGeneralFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

20 hours ago

Salary

0

Seniority

Senior

English

Job Description

GDS Systems Trainer

Seneca Holdings

• Develop and deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes. • Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+). • Ensure training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development. • Work closely with cross-functional teams to enhance throughput and optimize training processes. • Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives. • Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance. • Proactively identify training needs based on performance metrics and deliver solutions accordingly. • Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs. • Create dynamic and engaging training content and presentations. • Monitor and report on the training outcomes and performance of the learners, providing coaching and support as needed. • Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of training programs and services. • Serve as backup Consultant for other accounts/clients, as may be assigned. • Must be amenable to remote work in a separate designated office at home with occasional travel to training sites.

Job Requirements

  • High School Diploma or GED
  • 2-3 years of experience in training and development within the travel industry
  • Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
  • Previous experience in training, preferably in the travel industry or the GDS systems
  • Proficient in using and teaching various GDS systems, such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus
  • Strong familiarity with team travel processes, specifically Travel Management Company (TMC) operations.
  • In-depth understanding of training KPIs and deliverables.
  • Proven ability to collaborate with cross-functional teams to deliver higher throughput and training effectiveness.
  • Experience in designing and delivering end-to-end process training in a travel-related environment.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to work independently and manage multiple training initiatives simultaneously.
  • Expertise in learning management systems (LMS) and e-learning platforms.

Benefits

  • Competitive pay
  • Health insurance
  • Medical, dental, vision, life, and disability benefits
  • Voluntary benefit programs (critical illness, hospital, and accident)
  • Health savings and flexible spending accounts
  • Retirement 401K plan
  • Paid leave programs
  • Professional development opportunities
  • Performance and recognition programs

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