Seneca Holdings is the investment arm of the Seneca Nation.
GDS Systems Trainer
Location
United States
Posted
20 hours ago
Salary
0
Seniority
Senior
Job Description
GDS Systems Trainer
Seneca Holdings
• Develop and deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes. • Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+). • Ensure training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development. • Work closely with cross-functional teams to enhance throughput and optimize training processes. • Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives. • Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance. • Proactively identify training needs based on performance metrics and deliver solutions accordingly. • Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs. • Create dynamic and engaging training content and presentations. • Monitor and report on the training outcomes and performance of the learners, providing coaching and support as needed. • Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of training programs and services. • Serve as backup Consultant for other accounts/clients, as may be assigned. • Must be amenable to remote work in a separate designated office at home with occasional travel to training sites.
Job Requirements
- High School Diploma or GED
- 2-3 years of experience in training and development within the travel industry
- Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
- Previous experience in training, preferably in the travel industry or the GDS systems
- Proficient in using and teaching various GDS systems, such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus
- Strong familiarity with team travel processes, specifically Travel Management Company (TMC) operations.
- In-depth understanding of training KPIs and deliverables.
- Proven ability to collaborate with cross-functional teams to deliver higher throughput and training effectiveness.
- Experience in designing and delivering end-to-end process training in a travel-related environment.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently and manage multiple training initiatives simultaneously.
- Expertise in learning management systems (LMS) and e-learning platforms.
Benefits
- Competitive pay
- Health insurance
- Medical, dental, vision, life, and disability benefits
- Voluntary benefit programs (critical illness, hospital, and accident)
- Health savings and flexible spending accounts
- Retirement 401K plan
- Paid leave programs
- Professional development opportunities
- Performance and recognition programs
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Trainer für Qualitätsmanagement
WBS TrainingServing the Global Quantitative Finance Community since 2000
• Als Honorartrainer:in der WBS TRAINING vertrittst du dein Fachgebiet mit Leidenschaft und Weitblick • In deiner Rolle als Trainer:in steht das Ziel der Kompetenzentwicklung der Kursteilnehmenden im Vordergrund • Du verstehst dich in deiner Unterrichtsgestaltung sowohl als Inputgeber:in als auch als Unterstützung in der Rolle einer Lernbegleiter:in Lernen 4.0! • Dazu gehört: Fachbezogener Unterricht aus dem Homeoffice im WBS LearnSpace 3D® für die Kurse Qualitätsmanagementbeauftragte, Qualitätsmanager:in oder externe Qualitätsauditor:in • Anwendung verschiedener Lehrmethoden für die Unterrichtsgestaltung • Vorbereitung und Gestaltung unterrichtsbezogener Lernmaterialien nach Curriculum • Durchführung von Kompetenzzuwachsmessungen
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