• Manage the end-to-end electricity and natural gas procurement process, from data collection through contract execution. • Develop, issue, and manage supplier pricing requests (RFQs) while ensuring deadlines and client commitments are met. • Collect, analyze, and compare supplier pricing proposals to identify the most competitive options. • Review pricing structures, market data, and contract terms to support informed decision making. • Investigate and resolve discrepancies in supplier bids. • Partner closely with Sales team to deliver accurate, timely pricing and market intelligence. • Prepare clear summaries of supplier proposals and pricing results for internal stakeholders and clients. • Support customer renewal strategies by identifying upcoming contract expirations and preparing updated market pricing. • Serve as a key point of contact throughout the pricing and contracting process. • Maintain accurate customer portfolio information and validate data received from clients, suppliers, and utilities. • Complete post-contract activities including contract confirmation, documentation, and CRM updates. • Monitor pricing activity, track procurement metrics, and support reporting needs. • Identify opportunities to improve workflows, processes, and system functionality.

• Own end-to-end sourcing for complex services engagements • Lead commercial negotiations on pricing, SLAs, renewals, termination rights, and key business terms • Drive category-level insights by analyzing spend patterns, supplier concentration, demand signals, and market dynamics • Build business cases and decision support materials • Design and adopt AI-enabled and automation-driven workflows

Role Description Smartsheet is looking for an experienced Procurement Specialist to join our Procurement team, partnering closely with Legal, Finance, and Accounting across the Procure-to-Pay process. Our procurement function is in the midst of a transformation, and we want to be upfront about what that means for this role. Today, much of this work is hands-on and transactional: - Manually moving requests through intake - Creating requisitions and purchase orders - Routing contracts for signature - Loading documents into our systems - Keeping records current We are actively working toward intake and orchestration technology that will automate much of that manual work, and we expect the role to evolve over time from process execution toward greater category ownership. You will: - Own buying for designated categories - Act as the buyer for assigned spend categories, evaluating incoming requests for completeness, appropriateness, and alignment to policy before they move forward - Apply commercial judgment to select vendors, confirm pricing is reasonable, and ensure favorable and consistent payment terms on assigned purchases - Conduct light negotiation on price, terms, and renewals for lower-value and lower-complexity spend, escalating more complex commercial matters to Procurement Managers - Own supplier relationships for designated categories, including onboarding, basic performance follow-up, and issue resolution - Develop and apply category expertise by analyzing spend and volume patterns, identifying consolidation or savings opportunities within your categories - Run and evolve the procurement workflow - Execute the day-to-day Procure-to-Pay mechanics—creating and processing requisitions and purchase orders, routing contracts for signature, loading documents into our systems, and keeping records accurate - As intake and orchestration technology comes online, help transition these tasks into the platform—owning the exceptions that fall outside the automated path, troubleshooting workflow issues, and partnering with the team to refine how the platform routes and assembles work - Maintain the integrity of procurement records, contract metadata, and renewal tracking so the team has reliable visibility into the portfolio - Identify friction points in workflows and recommend improvements that strengthen consistency, cycle time, and stakeholder experience as the operating model matures - Serve as a responsive, knowledgeable point of contact for business owners on procurement requests within your categories—clarifying needs, setting expectations, and advising on the right path forward - Support broader RFx and sourcing activities led by Procurement Managers, including documenting bid comparisons and capturing negotiated pricing and terms Qualifications - 1-2+ years of experience in procurement, purchasing, or a Procure-to-Pay function, including some exposure to buying, vendor interaction, or commercial decision-making - Genuine comfort with hands-on, transactional work - Sound commercial judgment - Hands-on functional proficiency with Coupa (requisitions, POs, approvals, supplier records) - Demonstrated commitment to strong operational process and workflow discipline - Strong written and verbal communication skills in English - High degree of organization and the ability to manage multiple concurrent requests - Customer-service mindset with internal stakeholders - Strong attention to detail - Bachelor’s degree preferred, or an equivalent combination of education and experience - Proficiency with Google Workspace or equivalent office software - Willingness to deliver other functional duties as required Requirements - You must reside in Costa Rica Nice to Have - Demonstrated proficiency leveraging AI tools in day-to-day work - Experience applying AI to procurement-specific use cases - Hands-on experience with intake and orchestration platforms in the modern procurement stack - Experience with Smartsheet

Role Description Smartsheet is looking for an experienced Procurement Manager to lead sourcing and contracting across our IT, Security, Product, and Engineering organizations. This is a fast-paced, high-visibility area: you’ll manage a high volume of concurrent, often complex agreements, and much of what you source feeds directly into how we build, secure, and ship our product—so the commercial and risk decisions you own carry real downstream impact. This is not a transactional buying role. You analyze markets, negotiate terms, manage renewals, identify process improvements, and shape category strategy. You escalate thoughtfully, knowing which decisions you own versus when business leadership should weigh in, and you’re accountable for outcomes: if sourcing stalls, if a vendor relationship breaks down, or if contract terms miss the mark, that lands with you. This is a senior individual contributor role with manager-level accountability and no direct reports. You’ll partner closely with technical stakeholders, Legal, and Finance to move work through the pipeline while maintaining strong commercial and risk discipline, and you’ll help mature how procurement operates as our function and tooling evolve. This role reports to a Senior Procurement Manager located in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. Responsibilities - Own strategic sourcing for technical categories. - Manage the end-to-end contract lifecycle for software, SaaS, infrastructure, hardware, security, and professional services agreements supporting IT, Security, Product, and Engineering. - Partner closely with technical leaders to understand requirements, translate them into sourcing strategies, and drive vendor selection. - Lead RFx events (RFI, RFP, RFQ) end-to-end, structure evaluation criteria, and provide clear recommendations through to contract close. - Negotiate commercial terms, pricing, and risk-related contract language, partnering with Legal on complex or non-standard matters. - Develop category strategies and sourcing plans ahead of demand. - Manage high volume with discipline. - Work cross-functionally with the business to triage incoming demand and align procurement effort to the highest-value work. - Own ongoing vendor relationships and portfolio health for your categories. - Engage stakeholders at all levels, from individual engineers to senior executives. - Partner with Legal and Finance on governance, policy, and process maturity. - Contribute to procurement transformation initiatives. - Serve as a senior knowledge resource on the team. Qualifications - 5+ years of procurement manager experience, with a proven track record leading mid-to-large sourcing events and owning category management. - Direct experience sourcing technical categories—IT, Security, Product, or Engineering spend. - Strong commercial acumen. - Proven ability to manage high-volume workloads without losing rigor or responsiveness. - Confident communicator who can engage credibly with engineers, product and security leaders, legal counsel, and senior executives. - Project management discipline. - Skilled negotiator with a track record of cost savings, risk avoidance, and improved commercial outcomes. - Strong analytical and problem-solving skills. - Ability to operate autonomously with manager-level ownership of outcomes. - Strong written and verbal communication skills in English. - Bachelor’s degree in business, supply chain, procurement, or related field preferred, or equivalent experience. - Proficiency with Google Workspace or equivalent. - Willingness to deliver other functional duties as required. - You must reside in Costa Rica. Nice to Have - Demonstrated proficiency leveraging AI tools in day-to-day work. - Experience applying AI to procurement-specific use cases. - Hands-on experience with Coupa or a comparable procurement platform. - Familiarity with intake and orchestration platforms in the modern procurement stack. - Experience with Smartsheet. Equal Opportunity Employer Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore.