Netguru builds software that lets people do things differently.
Senior UX Researcher
Location
United Kingdom
Posted
1 day ago
Salary
€2 - €57 / year
Seniority
Senior
No structured requirement data.
Job Description
Senior UX Researcher
Netguru
Role Description Currently we are looking for a Senior UX Researcher. - Start date: ASAP - End date: 10 months - From London or close proximity - Fulltime position - UK timezone working hours - Hourly rate: up to 57 EUR/h on a B2B contract Tasks and responsibilities: - Contributing to Client's product strategy and helping define the future of their merchant service. - Exploring complex, ambiguous problem spaces in partnership with the team to understand opportunities and chart a path forward. - Influencing the team's approach to product development, shaping both the organization and its processes. - Designing and running studies using a broad range of qualitative and quantitative methods — including interviews, contextual inquiry, diary studies, and survey design. - Using AI-powered tools to accelerate synthesis, pattern recognition, and the delivery of insights at scale. - Improving the experience of millions of Client's merchants every day. Qualifications - 6+ years of demonstrable experience in UX research, product research, or a related field. - Strong command of both qualitative and quantitative research methods (interviews, surveys, diary studies, contextual inquiry, etc.). - Proven ability to independently define research questions, select methods, execute studies, and synthesize findings. - Track record of product features and innovations that launched as a direct result of research contributions. - Experience working with merchants, restaurants, or similar B2B audiences. - Excellent verbal and written communication skills; strong storytelling and ability to present complex findings simply. - Active use of AI tools to support research workflows (synthesis, pattern recognition, insight delivery). - Strategic thinking and strong ability to build cross-functional partnerships. Requirements - Prior experience at a marketplace-based company (nice-to-have). - MA/MS or PhD in HCI, Cognitive or Experimental Psychology, Sociology, Anthropology, Design, or a related field (nice-to-have). - Experience working across multiple audience types within a marketplace (Merchant + Consumer context) (nice-to-have). Benefits - 100% remote work. - Work with an experienced team of developers and designers. - Continuous development of your hard and soft skills. - A mentor who will assist you during your first days. - Project-based, preferably long-term collaboration on challenging products (FinTech, B2B software, E-commerce and more).
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