Role Description Du arbeitest bei uns gemeinsam in einem Team mit UX-Expert:innen, User Researcher:innen und Designer:innen. Als Researcher:in wirst du: - Nutzer:innentests für die digitale Produktentwicklung und in der Zuschauer:innenforschung durchführen. - Komplexe Studien für Usability- und UX-Testings bei längerfristigen Projekten oder Design Sprints durchführen. - Inhalte auf Akzeptanz und Wirkung testen, z.B. mit Interviews, Fokusgruppen oder Umfragen. - Ein großes öffentlich-rechtliches Meinungspanel mit über 50.000 Panelist:innen betreuen. - Fragebögen schreiben und auswerten. - Kund:innen helfen, die richtigen Antworten auf ihre Fragen zu finden, indem du sie berätst - zu Zielgruppen und der richtigen Methodik. Vielleicht noch ein bisschen schöner: Wo du arbeitest, entscheidest du. Remote oder im Office? Wir können beides, ganz wie du willst. Qualifications - Selbstorganisation und gute Kommunikationsfähigkeiten. - Erfahrung in der Planung und Durchführung von Interviews und Fokusgruppen. - Fähigkeit, komplexe Daten zu analysieren (qualitativ und quantitativ). - Empfehlungen aus Analysen ableiten und vermitteln. - Souveränes Auftreten in Workshops und Präsentationen. - Schnelle Einarbeitung in neue Themen. - Empathische Team-Player:in. Requirements - Diversität ist uns wichtig; FLINTA*, BIPoC, LGBTQIA+ und Menschen mit Behinderung sind ausdrücklich ermutigt, sich zu bewerben. - Wir freuen uns auf Bewerbungen, auch wenn nicht alle Anforderungen erfüllt werden. Benefits - Flexible Arbeitsweise: Remote oder im Office. - Einblicke in die Entwicklungsprozesse von Medienhäusern. Company Description Als Innovations- und Digitalagentur lösen wir für unsere Kund:innen komplexe Probleme und finden kreative Lösungen. Während sich bei unserer Arbeit vieles ums Digitale dreht, dreht sich bei uns im Team alles um die Menschen, mit denen wir gemeinsam arbeiten. Denn wir wissen: Gute Arbeit braucht ein gutes Umfeld. Wir suchen keine CVs, sondern Personen mit Charakter: Die lieben, was sie tun. Die sich trauen, Neues zu probieren. Die auch mal scheitern. Menschen mit einer unerschütterlichen Leidenschaft für Qualität.

Role Description Wir suchen Unterstützung für die laufende Buchhaltung und DATEV-Administration in einer kleinen, digital organisierten Familiengruppe. Die Zusammenarbeit erfolgt vollständig remote über DATEV Unternehmen Online und SharePoint. - Laufende Finanzbuchhaltung SKR04 - Verbuchung von Eingangs- und Ausgangsrechnungen - Offene-Posten-Management - Zahlungsverkehr - Anlagenbuchhaltung - Umsatzsteuervoranmeldungen - Lohnabrechnung in DATEV - Vollständig eigenständige Administration der DATEV-Umgebung - Mandantenstruktur - Belegorganisation Qualifications - DATEV sicher beherrschen (Einzelplatz + Unternehmen Online) - Erfahrung mit SKR04, EÜR und Bilanzmandaten - Lohn in DATEV schon eingerichtet und betreut - Strukturiert und selbstständig arbeiten - Lust auf ein kleines, digitales Setup ohne zu viel Bürokratie Benefits - Minijob nach Zeitaufwand - Remote - Freie Zeiteinteilung - Urlaubsabgeltung im Stundenlohn - Vollständig digitale Belegorganisation

Role Description Researchers at Thumbtack are embedded within product teams and serve as advocates for both customers and pros. As a mixed-methods Experience Researcher, you'll scope and run qualitative and quantitative studies end to end — from foundational discovery to tactical evaluation — and turn them into insights that drive product decisions. You'll join a pod focused on bringing a recent acquisition into the Thumbtack ecosystem on the pro-facing side of our marketplace — helping build the tools pros need to run successful businesses. So you'll be learning a new product and user base fast, structuring ambiguity, and standing up research where little exists yet. And you'll do it in an AI-forward practice: we expect you to use AI fluently across the research lifecycle, and to build lightweight AI tools that accelerate how the team learns. What you’ll do - Research planning & execution: - Independently scope and run mixed-method studies — from strategic, exploratory work to tactical usability tests and in-product surveys — within your product area. - Champion the pro: - Build a deep understanding of pros and the tools they need to run successful businesses. - Work in ambiguity: - Get up to speed quickly on an unfamiliar product, market, and user base, and turn loose problem spaces into clear research questions and plans. - AI-accelerated research: - Use AI tools across the research lifecycle (e.g., synthesis, analysis, instrument and guide drafting, reporting) to work faster and at scale — and build lightweight AI artifacts (e.g., agents, workflows, automations, prototypes) that speed up learning for you and your partners. - Critically evaluate AI outputs for accuracy and bias. - Collaboration: - Partner closely with product, design, engineering, and data science to identify high-impact research opportunities and ensure insights translate into action. - Synthesize & share insights: - Turn qualitative and quantitative data into compelling, trustworthy stories — through reports and presentations that influence product direction. - Methodology selection: - Choose the right method (or combination) for the problem — interviews, surveys, usability tests, concept tests, and more. Qualifications - 5+ years in applied research roles, with a degree in a behavioral or social science field (e.g., Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Information Science, Economics) or equivalent practical experience; advanced degree a plus. - Strong command of both qualitative and quantitative methods — knowing when and how to apply each across product phases — and able to design and run studies end to end (in-depth interviews, usability studies, surveys, concept testing). - Analyzes qualitative and quantitative data, including basic statistical analysis (e.g., t-tests, correlations); proficient with research tools (e.g., Qualtrics, dscout, Sprig, Rally). SQL or other data-querying skills a plus. - Demonstrated, hands-on use of AI to accelerate and scale research, paired with the judgment to evaluate outputs critically and apply them responsibly. - Evidence of building — not just using — lightweight AI tooling such as agents, workflows, or prototypes that made research faster or better. (You'll be asked to show one.) - Strong communication and presentation skills, a track record of influencing product and design decisions through research, and comfort operating independently in a fast-paced, ambiguous environment. Requirements - Nice to have: experience standing up research in a new or fast-changing area (0-to-1, integrations, or post-acquisition); experience researching AI-powered products; and knowledge of home services, marketplaces, or small business platforms. Expected salary ranges - For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $121,600.00 - $157,300.00. - Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Company Description Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Role Description Researchers at Thumbtack are embedded within product teams and serve as advocates for both customers and pros. As a Senior Experience Researcher, you'll shape research strategy for multiple product pods, including one focused on bringing a recent acquisition into the Thumbtack ecosystem — and connect that work to our broader Demand Growth strategy. You'll run mixed-methods studies end to end, but you'll also do more than answer questions: you'll help define what the pods should learn next, build the frameworks and measurement systems that guide decisions, and influence product strategy at the leadership level. This is an AI-forward practice — we expect you to use AI fluently across the research lifecycle, to build reusable AI tooling as needed, and to help define how AI-enabled research should evolve. What you’ll do - Independently scope and run mixed-method studies end to end, and define your product area’s research agenda — identifying high-leverage questions before they're obvious. - Tie research to Thumbtack's broader demand growth strategy — surfacing how we can better drive customer demand and where the biggest opportunities and risks lie. - Develop the frameworks, measurement systems, and mental models that guide decision-making as the acquisition integrates into Thumbtack. - Get up to speed quickly on an unfamiliar product, market, and user base; turn loose, high-stakes problem spaces into clear strategy and research plans. - Use AI fluently across the research lifecycle, and build reusable AI tooling (agents, workflows, automations, prototypes) that the broader team adopts. - Help define how AI-enabled research operates in the pods, while critically evaluating outputs for accuracy and bias. - Partner with product, design, engineering, and data science — and influence lead/director-level decisions through insight. - Turn complex data into compelling, exec-ready narratives that shape direction at all levels. Qualifications - 8+ years of applied research experience, with a track record of senior, independent impact and a degree in a behavioral or social science field (e.g., Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Information Science, Economics) or equivalent practical experience; advanced degree preferred. - Strong command of both qualitative and quantitative methods across product phases, with mixed-methods depth (interviews, surveys, usability and concept testing) and fluency in analysis choices (significance, sample sufficiency); proficient with research and analysis tools (e.g., Qualtrics, dscout; R, SPSS, or Python). SQL a plus. - A track record of building frameworks, measurement systems, segmentations, or research programs that went beyond a single study. - High, demonstrated AI fluency across the research lifecycle, paired with the judgment to evaluate outputs critically and apply them responsibly. - Evidence of building reusable AI tooling — agents, automated workflows, or prototypes — that others adopted, and a point of view on how AI-enabled research should evolve. - Highly self-directed in ambiguity, with demonstrated influence on product strategy with senior (GPM/director-level) stakeholders and excellent communication, presentation, and storytelling skills. Requirements - Nice to have: experience standing up or scaling research in a new or fast-changing area (0-to-1, integrations, or post-acquisition); experience researching AI-powered products; and knowledge of home services, marketplaces, or small business platforms. Expected Salary Ranges For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $147,100.00 - $190,300.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Company Description Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.