Role Description We are looking for a Data Services Associate to help our newly formed Health Department process insurance-subsidized durable medical equipment orders to customers. You will work with a team of Order Processing Associates, Customer Support Specialists, Billing Specialists, and others to help ensure that orders are processed accurately and in a timely manner. Qualifications - Proven experience in data entry - Great attention to detail - Able to produce high-quality work consistently - Able to hit productivity goals regularly - Confident enough to ask questions when unsure about something - Team first mentality - Dependable attendance and internet connection - Able to use tools like Gmail, Slack, and straightforward software like Zendesk - Strong English reading and writing skills - Conversational English verbal skills Requirements - Review new insurance orders to ensure they have all the critical information needed to be processed by medical insurance and help find missing information if possible. - Tag valid orders accurately so they can move to the next processing step. - Encode data needed to the database accurately to avoid any issues. - Flag any orders that are missing key information or fall outside of the process guidelines. - Verify prescriptions for durable medical equipment, following a strict set of guidelines to determine their validity: - If the prescription is invalid, follow instructions to request an updated prescription from the healthcare provider. - Add valid prescriptions to customers’ orders and tag orders appropriately so they can move to the next step of processing. Company Description Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

Role Description EXUS is seeking a Head of Data Engineering to lead the strategic direction, architecture, and delivery of our data engineering function. This role is responsible for building and scaling a robust data platform designed to support business intelligence, analytics, product development, and operational excellence across the organization. The successful candidate will combine strong technical expertise with proven leadership capability, driving the design and operation of modern data pipelines and platforms with a focus on: - ClickHouse or other relevant tools - Apache Airflow - ETL/ELT - SQL - Python - Cloud infrastructure Working closely with cross-functional stakeholders, the Head of Data Engineering will ensure that data assets are reliable, scalable, secure, and aligned with business priorities. Responsibilities - Define and lead the data engineering strategy, roadmap, and architecture - Build, manage, and develop a high-performing data engineering team - Oversee the design and operation of scalable data pipelines and platform services - Ensure high standards in data reliability, observability, governance, and performance - Partner with engineering, analytics, and business teams to deliver trusted data capabilities Qualifications - BSc degree in Computer Science, Engineering, Mathematics, Statistics, or similar - Significant experience in data engineering and platform architecture, with a minimum of 5 years of relevant experience - Demonstrated success in leading and developing engineering teams - Strong hands-on expertise with ClickHouse (or similar tools), Apache Airflow, SQL, Python, and modern ETL/ELT practices - Solid understanding of cloud-based data platforms and engineering best practices - Strong communication, stakeholder management, and organizational leadership skills Benefits - Fully remote work setup - Competitive salary - Inclusive work environment & Well-being Program - A clear induction program & a mentoring buddy to help you - Private health insurance allowance - Unlimited time off

Role Description As a Senior Data Services Associate (Authorizations Specialist) on the MRR team, you’ll own the preauthorization workflow for insurance-eligible orders. Your work directly impacts order progression and customer timelines by ensuring insurance approvals are secured and documented accurately. - Become a subject matter expert in authorization workflows, payer requirements, and internal systems. - Review and process orders to ensure accurate documentation and progression. - Work within defined workflows and performance standards, handling a high volume of authorizations per shift. - Maintain strong accuracy and documentation quality. - Perform structured and repetitive tasks with high impact, where precision, speed, and clean data are critical. Qualifications - 2 years of experience in insurance authorizations, insurance verification, healthcare operations, revenue cycle, or high-volume data processing roles. - Experience requesting and tracking insurance preauthorizations across multiple payer portals and communication channels. - Strong working knowledge of documentation requirements for payer submissions. - Proven ability to manage production-based performance expectations and daily output targets. - Highly accurate data entry skills with minimal documentation errors. - Experience working within structured order management or case management systems. - Strong written and verbal communication skills. - Ability to work autonomously while collaborating with cross-functional teams. Requirements - Request and track preauthorizations for insurance-eligible orders in alignment with payer requirements. - Upload authorization details into the order processing platform and attach documentation to the correct order and patient record. - Update order status to continue processing upon approval or cancel appropriately if authorization is denied or not obtained. - Validate active insurance status at final API check prior to order progression. - Process inbound faxes related to authorization documentation and ensure proper system attachment. - Conduct outreach to customers when insurance coverage is nearing expiration, when applicable. - Meet or exceed daily production targets while maintaining high documentation accuracy. - Minimize downstream rework by ensuring clean data entry and complete documentation. - Escalate payer-related discrepancies, missing documentation, or API mismatches to the appropriate team lead. - Collaborate with internal teams to support workflow continuity and optimize processes. - Support additional operational workflows when queue stability allows, completing cross-training and assisting other teams as needed. Benefits - Impact-driven work environment. - Opportunity to grow and achieve the company's purpose. - Supportive team culture that values authenticity, curiosity, and dynamism.

Role Description Why join Telstra Health: - We have a flexible work environment so you can work from the comfort of your own home. - Embrace the freedom and flexibility to tailor your working hours to fit your personal needs and ambitions across our 24/7 roster. - Avenues for growth and stepping into other roles. Benefits - 30% discount on Telstra services including home broadband and post-paid mobiles. - Free 24/7 professional and confidential support for you and your family through EAP. - Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more. - Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. - We encourage applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities, people who identify as LGBTQIA+ across all of Australia. Next Steps If this sounds like the role for you, then click on the apply button now. Our selection process involves: - Application review - Detailed roster conversation with us - A 30-minute virtual interview with our Clinical team - Online assessments (Computer skills) and Pre-employment checks If you would like more information about the position, please email us on recruitment@health.telstra.com . Applications will be assessed and shortlisted as they are received so apply today! We are a Circle Back Initiative Employer – we commit to respond to every applicant.