Role Description As a Senior Data Services Associate (Authorizations Specialist) on the MRR team, you’ll own the preauthorization workflow for insurance-eligible orders. Your work directly impacts order progression and customer timelines by ensuring insurance approvals are secured and documented accurately. - Become a subject matter expert in authorization workflows, payer requirements, and internal systems. - Review and process orders to ensure accurate documentation and progression. - Work within defined workflows and performance standards, handling a high volume of authorizations per shift. - Maintain strong accuracy and documentation quality. - Perform structured and repetitive tasks with high impact, where precision, speed, and clean data are critical. Qualifications - 2 years of experience in insurance authorizations, insurance verification, healthcare operations, revenue cycle, or high-volume data processing roles. - Experience requesting and tracking insurance preauthorizations across multiple payer portals and communication channels. - Strong working knowledge of documentation requirements for payer submissions. - Proven ability to manage production-based performance expectations and daily output targets. - Highly accurate data entry skills with minimal documentation errors. - Experience working within structured order management or case management systems. - Strong written and verbal communication skills. - Ability to work autonomously while collaborating with cross-functional teams. Requirements - Request and track preauthorizations for insurance-eligible orders in alignment with payer requirements. - Upload authorization details into the order processing platform and attach documentation to the correct order and patient record. - Update order status to continue processing upon approval or cancel appropriately if authorization is denied or not obtained. - Validate active insurance status at final API check prior to order progression. - Process inbound faxes related to authorization documentation and ensure proper system attachment. - Conduct outreach to customers when insurance coverage is nearing expiration, when applicable. - Meet or exceed daily production targets while maintaining high documentation accuracy. - Minimize downstream rework by ensuring clean data entry and complete documentation. - Escalate payer-related discrepancies, missing documentation, or API mismatches to the appropriate team lead. - Collaborate with internal teams to support workflow continuity and optimize processes. - Support additional operational workflows when queue stability allows, completing cross-training and assisting other teams as needed. Benefits - Impact-driven work environment. - Opportunity to grow and achieve the company's purpose. - Supportive team culture that values authenticity, curiosity, and dynamism.

Role Description Why join Telstra Health: - We have a flexible work environment so you can work from the comfort of your own home. - Embrace the freedom and flexibility to tailor your working hours to fit your personal needs and ambitions across our 24/7 roster. - Avenues for growth and stepping into other roles. Benefits - 30% discount on Telstra services including home broadband and post-paid mobiles. - Free 24/7 professional and confidential support for you and your family through EAP. - Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more. - Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. - We encourage applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities, people who identify as LGBTQIA+ across all of Australia. Next Steps If this sounds like the role for you, then click on the apply button now. Our selection process involves: - Application review - Detailed roster conversation with us - A 30-minute virtual interview with our Clinical team - Online assessments (Computer skills) and Pre-employment checks If you would like more information about the position, please email us on recruitment@health.telstra.com . Applications will be assessed and shortlisted as they are received so apply today! We are a Circle Back Initiative Employer – we commit to respond to every applicant.

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role Description Key Responsibilities - Drive complex enterprise data transformation initiatives involving data analytics, reference data, data quality, regulatory data, reconciliation, and large-scale data transformation and migration programs. - Act as a senior client-facing leader, engaging with global stakeholders across business, operations, technology, data governance, and executive leadership. - Provide delivery leadership across interconnected workstreams including business analysis, migration, testing, process transformation, and coexistence/cutover planning. - Establish strong program governance, execution discipline, escalation management, and cross-stream coordination to ensure delivery against aggressive timelines and quality targets. - Lead and mentor multi-disciplinary consulting and delivery teams, ensuring high performance, accountability, and strong stakeholder confidence across global teams. Required Experience - 15+ years of experience in consulting, banking transformation, or enterprise data programs - Proven experience leading large-scale end-to-end transformation programs within financial services Strong experience in one or more of: - MDM / Reference Data transformation - Data Quality & Data Governance - Regulatory or Risk data programs - Large-scale remediation and migration programs - Enterprise data modernization - Experience operating in complex global delivery models with distributed stakeholder groups - Strong understanding of enterprise data operating models, governance structures, and transformation delivery mechanics - Must be confident driving difficult conversations, resolving ambiguity, and influencing decisions across multiple regions and teams. Transformation Leadership; strong program leadership mindset with the ability to: - drive execution under ambiguity - manage interdependent workstreams - balance governance with delivery pace - lead large-scale transformation beyond technology implementation Data Problem Solving Capability; must understand complex enterprise data problems at scale, including: - remediation strategies - coexistence and migration challenges - data quality operating models - reconciliation and controls - entity resolution / reference data challenges Consulting Mindset: - structure ambiguous problems - engage clients strategically - challenge constructively - operate independently - build confidence quickly with senior stakeholders Preferred Background - Consulting experience focused on financial services transformation - Experience working with Tier-1 banks or large regulated institutions - Exposure to reference data platforms platforms, large-scale data ecosystems, or regulatory transformation programs preferred - Experience leading India-based teams within complex global programs strongly preferred If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

• We’re looking for a Data Engineer (HR Support) to work on group data review and alignment, supporting group-wide People & Culture (HR) data consistency, reporting, and systems (e.g. SAP SuccessFactors) • This role will involve close cooperation with the Group HR Controller, country HR Heads, project teams, and multiple other technical and non-technical stakeholders