• Define and implement SLIs, SLOs, and error budgets for critical CloudBlue services to ensure reliability and performance • Influence system architecture with a strong focus on reliability, scalability, and operability, designing systems for fault tolerance, graceful degradation, and self-healing • Reduce operational toil by identifying opportunities for automation and process improvement • Design and operate CloudBlue’s observability stack across metrics, logs, and traces using tools such as Datadog, Grafana, and Elastic Stack • Develop actionable alerting strategies and dashboards that provide clear insight into platform and business health • Design and maintain high-availability architectures, implementing redundancy, failover, and disaster recovery strategies across regions and availability zones • Conduct capacity planning, load testing, and performance optimization to ensure platform stability and scalability • Act as a senior responder during production incidents, leading incident coordination, communication, and service restoration • Own blameless postmortems and drive improvements that reduce incident frequency, MTTR, and customer impact • Improve reliability of Kubernetes-based platforms through health checks, autoscaling strategies, rollout safety, and resilience testing • Partner with engineering and DevOps teams to improve deployment safety, rollback strategies, and platform reliability • Maintain runbooks and operational documentation, and promote SRE best practices across engineering teams • Support other tasks or projects as assigned to meet team and business needs

• Work with emerging cloud technologies, taking advantage of a growing set of cloud services to assist the business in running critically important applications • Build and modernize a distributed, fault-tolerant, reliable, and reproducible cloud infrastructure according to best-practices by working with Terraform, Azure, AWS, Kubernetes, and other cloud-native tools • Act as domain specialist and provide mentorship to and partner with multi-functional teams around all aspects of the cloud • Provide PR review and architectural design guidance for developer-contributed Terraform PRs in our centralized Terraform mono repo • Respond to tickets in our service desk to provide operational assistance for customer requests • Assist in integrating cloud environments and systems from mergers and acquisitions • Act as a point of escalation for the other members of the team • Participate in an on-call rotation and perform additional duties, as assigned.

• Ensure the reliability, availability, and performance of a global infrastructure spanning 50+ data centers • Design, implement, and maintain monitoring, alerting, and observability solutions • Respond to and troubleshoot production incidents to minimize downtime and ensure rapid resolution • Drive automation initiatives to reduce manual operational work and improve efficiency • Optimize infrastructure across compute, networking, storage, virtualization, and cloud platforms • Collaborate with infrastructure and engineering teams to improve system resilience and operational excellence • Analyze metrics, logs, and system performance to proactively identify and resolve issues • Contribute to maintaining high service availability in large-scale distributed environments

DevOps Engineer Locations: Madrid, Spain Hybrid Full time Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role We are looking for a DevOps Engineer to help build and run our software delivery and infrastructure. Automating tasks, improving CI/CD and helping teams ship software safely. You will learn from senior engineers and take on growing ownership of the tooling as you go. What you will do - Build and maintain CI/CD pipelines and keep them reliable. - Automate operational and deployment tasks that slow teams down. - Help the QA team integrate automated quality and performance gates into the flow. - Support container-based and serverless environments (Docker, Kubernetes). - Contribute to observability and monitoring (Prometheus, Grafana or similar). - Work with development and operations teams to spot and fix friction in the delivery flow. What success looks like in your first year - You maintain and improve pipelines independently for the teams you support. - Repetitive operational tasks in your area are automated rather than done by hand. Who You Are What you will bring - 2-4 years working with CI/CD pipelines (GitHub Actions, GitLab CI or Jenkins). - Working knowledge of containers and at least one cloud (AWS, Azure or GCP). - Familiarity with at least one Infrastructure as Code tool (Terraform, Ansible or equivalent). - Comfortable with Git, and able to read and write code, not only YAML. - Able to work both independently and as part of a team. - Professional working English and Spanish. Nice to have - Exposure to Kubernetes in production. - Experience with security or observability tooling in pipelines. - Experience in GitOps and Internal Developer Platforms. - Cloud or Kubernetes certifications, or clear progress toward them. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.