Role Description The CareIQ Billing Specialist completes invoicing processes for all CareIQ Ancillary Healthcare services. This role operates with a high focus on accuracy and urgency to ensure that payment and invoice amounts are completed in alignment with contracted service level expectations. This is a remote role but for continuity of business with our management team, candidate must reside in eastern or central time zones. - Provides quality and professional inbound and outbound telephonic customer service to assist customers and vendors with billing questions - Completes accurate data review and entry - Learns and maintains knowledge of how to operate corporate proprietary systems - Completes administrative review of medical notes and bills (Bill Review or Coding experience is not necessary) - Determines if payment and charge rates are in alignment with appointment type and contracted amounts - Uses bill history research, problem solving, and critical thinking skills to resolve customer questions - Meets departmental production and quality performance expectations - Additional duties as assigned Qualifications - Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment - Excellent written and verbal communication skills - Ability to meet designated deadlines - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office and Proprietary Systems - Strong interpersonal, time management, and organizational skills - Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations - Ability to work both independently and within a team environment Requirements - High School diploma - Prior work experience in a detail-oriented customer service environment Benefits - Comprehensive benefits package for full-time regular employees includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off

• Manage and submit insurance billing claims accurately and timely. • Obtain and track insurance authorisations, ensuring renewals are completed before expiration. • Communicate effectively with insurance companies, healthcare providers, and clients to resolve billing and authorisation issues. • Maintain accurate records of all billing and authorisation activities within electronic health records and billing systems. • Monitor and follow up on outstanding claims and authorisation requests. • Assist in generating reports related to billing status and authorisations. • Collaborate with clinical and administrative teams to streamline billing and authorisation workflows.

Role Description As the AR Billing Collections Specialist, you will be responsible for managing the billing collections team, implementing strategies to enhance revenue cycle performance, and maintaining strong relationships with patients and various payers. - Support billing collections staff, providing training and guidance - Review and validate billing processes for compliance and efficiency - Monitor accounts receivable aging, identify delinquent accounts - Communicate effectively with insurers, patients, and internal teams regarding billing inquiries - Ensure accurate and timely submission of claims and resolution of denials - Analyze billing data and prepare reports to inform management decisions Qualifications - High school diploma or equivalent - Minimum of 3 years of experience in medical billing and collections - In-depth knowledge of healthcare billing regulations, claims processing, and collections - Strong analytical and problem-solving skills - Excellent written and verbal communication abilities - Ability to work collaboratively in a fast-paced environment and manage multiple priorities Benefits - Competitive hourly pay ranging from $20.00 to $23.00 per hour - Full benefits: medical, dental, vision, and 401(k) with match - PTO, paid holidays, and company-paid life insurance - Growth opportunities in healthcare administration and operations - Work-life balance with flexible scheduling options - Supportive, clinician-led team culture - Additional perks: parental leave, employee rewards, discounts, and recognition programs Company Description At H2 Health, we recognize the importance of efficient financial operations in delivering exceptional patient care. Join H2 Health and play a crucial role in our commitment to improving healthcare delivery through effective financial management! H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

ROLE SUMMARY Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Pfizer is advancing in Neuroscience, and an integral part of the Migraine Team's mission is to promote a breakthrough therapy for patients suffering from migraine. The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. The HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. ROLE RESPONSIBILITIES - Drives sales in assigned territory - Engages with customers both face to face and virtually - Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact - Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement - Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities - Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable - Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives. - Completes all administrative expectations on time and compliantly. BASIC QUALIFICATIONS - Bachelor's Degree - Minimum 2 years of experience in one or more of the following OR an associate's degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience: - Professional Sales or Promotional Activity - Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management - Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.) - Educator (e.g., Teacher, Principal) - Full-Time Military experience - Must live within 25 miles of the border of the territory. - Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired. PREFERRED QUALIFICATIONS - At least 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing. - Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability. - Experience with applicable disease states, therapeutic area, and products. - Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations). - Reside within the territory boundaries. Other Job Details Last Date to Apply: July 27, 2026 The annual base salary for this position ranges from $76,000 - $199,600. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers . Sales