Role Description Zions Bancorporation is seeking an experienced Technology and Operations Risk Manager within the Data, Technology and Cyber Risk Management Organization (DTCRO) with demonstrated expertise in risk oversight. This role provides independent 2nd Line oversight and credible challenge of the Bank’s Cybersecurity and Technology organizations. The Technology and Operations Risk Manager will drive a risk‑focused, disciplined, and balanced approach to evaluating and strengthening risk management practices, control effectiveness, and governance processes in a complex technology and business environment, while leading a small team of risk professionals. The Technology and Operations Risk Manager is a self‑starter responsible for the following: - Risk Oversight & Governance - Provide independent 2LOD oversight of Cybersecurity, Technology and Supplier risk management. - Define and communicate independent risk views for assigned oversight domains, including emerging risks and thematic trends. - Evaluate alignment of 1LOD activities with enterprise risk frameworks, risk tolerances, and regulatory expectations. - Risk Assessment, Monitoring & Reporting - Lead and/or perform risk and control assessments, targeted reviews, and 2LOD control testing activities, to assess risk mitigation effectiveness. - Provide embedded risk monitoring by participating in recurring and planned activities delivering real-time credible challenge and escalating material concerns when warranted. - Monitor Key Risk Indicators (KRIs) and metrics against stated risk appetite and tolerance thresholds. - Prepare and deliver quantitative and qualitative risk reporting to management committees, executives, and the Board. - Identify, challenge, and escalate material risks and control weaknesses in a timely and constructive manner. - Oversee issue identification and remediation to ensure root causes are properly addressed. - Stakeholder Engagement & Advisory - Establish and maintain strong working relationships with technology, cybersecurity, and supply chain business partners. - Engage with stakeholders to embed effective risk management practices into daily operations and strategic initiatives. - Provide industry and regulatory expertise to inform risk decisions and governance discussions. - People Leadership & Capability Building - As leader within DTCRO, collaborate with other leaders to continually mature best practices and foster a respectful, inclusive, and positive team culture. - Lead and develop a high-performing team through hiring, coaching, performance management, and succession planning. - Operational Management - Maintain accountability for budget oversight while adapting to evolving regulatory priorities, business needs, and emerging risks in support of the DTCRO organization. Qualifications - 10+ years in 1st or 2nd Line Risk Management or IT Audit, with expertise in at least two areas: cybersecurity, technology, cloud risk, or emerging technologies (e.g., GenAI, Quantum). - Strong knowledge of cybersecurity and technology; dedicated to continuous learning. - Experience with 2LOD oversight models and disciplined documentation for oversight activities and credible challenge. - Strong leadership, relationship management, strategic thinking, diplomacy, and negotiation skills. - Effective team leader who drives business objectives, promotes communication and teamwork, and mentors and develops team members’ skills. - Demonstrates outstanding analytical and problem-solving abilities, consistently utilizing evidence-based decision-making. - Outstanding interpersonal, influencing, and negotiation abilities with executive presence. - Holds an industry certification (CISSP, CISM, CRISC, CISA) or equivalent expertise. - Bachelors in a relevant field or equivalent experience. A combination of education and experience may meet qualifications. - Familiarity with financial services regulations and frameworks (FFIEC, NIST CSF/AI RMF/800-53, CSA CMM, COBIT, COSO), and practical application skills. Benefits - Medical, Dental and Vision Insurance - START DAY ONE! - Life and Disability Insurance, Paid Parental Leave and Adoption Assistance - Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts - Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays - 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience - Mental health benefits including coaching and therapy sessions - Tuition Reimbursement for qualifying employees - Employee Ambassador preferred banking products - Employees may, at the company’s discretion, be eligible for a discretionary bonus.

• Partner with dealership leaders to review Driveway.com performance, identify opportunities, and improve key operational metrics. • Serve as a trusted advisor and escalation point for store-related operational, fulfillment, and customer experience issues. • Lead store onboarding, engagement, CRM training, and ongoing support to ensure successful adoption of Driveway.com processes. • Oversee Store Valet onboarding, utilization, performance, and workforce planning to support business needs. • Collaborate with cross-functional teams to drive reporting accuracy, operational improvements, inventory syndication, and customer satisfaction. • Capture and communicate store feedback, best practices, and performance insights to improve the Driveway partner experience.

Role Description We are seeking a Director of Ecosystem to lead and operationalize DDN’s ecosystem strategy across VARs, OEMs, GSIs, cloud providers, and strategic technology partners. This role requires a highly operational and strategic leader who understands how to build scalable partner motions in complex enterprise infrastructure and AI markets. The ideal candidate has experience creating ecosystem strategy, building partner programs, operationalizing cloud marketplace and fulfillment motions, supporting joint offering development, and driving cross-functional execution across technical and business teams. This is not a relationship-management-only role. We are looking for a builder and operator who can create structure, define processes, establish operational rigor, gather business and technical requirements, and drive execution across Sales, GSS, Product, Engineering, Finance, RevOps, Marketing, and GTM Applications. The successful candidate must thrive in fast-moving environments where operational clarity, ecosystem scalability, and execution discipline directly impact growth. What You’ll Do - Build & Scale Ecosystem Strategy - Help define and operationalize DDN’s ecosystem strategy across VARs, OEMs, GSIs, cloud providers, and strategic technology partners - Develop scalable engagement models aligned to DDN’s AI infrastructure and enterprise GTM strategy - Support the expansion of co-sell, fulfillment, marketplace, and joint solution motions globally - Identify strategic partnership opportunities that accelerate revenue growth and customer adoption - Develop & Operationalize Partner Programs - Build and improve partner programs, engagement frameworks, governance models, and operational workflows - Create scalable processes for partner onboarding, enablement, deal engagement, escalation management, and operational coordination - Improve ecosystem operational maturity across reporting, accountability, execution tracking, and partner lifecycle management - Establish clear operational standards and execution models across ecosystem motions - Cloud Marketplace & Fulfillment Operations - Support transaction and fulfillment processes across cloud ecosystem partners and marketplaces - Help operationalize private offer workflows, marketplace motions, quoting alignment, and customer provisioning coordination - Partner with Finance, Deal Desk, RevOps, Legal, GSS, and Sales teams to improve execution and scalability - Improve operational visibility into marketplace transactions, partner fulfillment, and ecosystem-influenced revenue - Joint Offerings & NPI Execution - Partner with Product, Engineering, GSS, and ecosystem partners on joint offerings and NPI (New Product Introduction) initiatives - Gather operational, technical, support, and GTM requirements for joint solutions - Coordinate cross-functional execution required to launch and scale partner-integrated offerings - Help align product readiness, supportability, enablement, and operational execution for ecosystem-driven solutions - Drive Operational Rigor & Cross-Functional Execution - Create structure, governance, reporting, and accountability across ecosystem initiatives - Translate ambiguous business requirements into scalable operational processes - Drive alignment across Sales, RevOps, Product, Marketing, GSS, Finance, Legal, and GTM Applications teams - Improve visibility into ecosystem contribution, partner influence, co-sell activity, and operational performance - Build dashboards, KPIs, and reporting frameworks for executive visibility - Support Revenue Growth & Field Alignment - Partner closely with Sales and field leadership to align ecosystem strategy to target accounts and strategic opportunities - Improve partner engagement within enterprise sales motions - Help scale ecosystem-influenced pipeline generation and co-sell execution - Support strategic deal coordination involving OEMs, cloud providers, GSIs, and channel partners Qualifications - 8+ years of experience in ecosystem, alliances, channel, strategic partnerships, business operations, or GTM leadership roles - Strong experience working across VARs, OEMs, GSIs, and cloud ecosystem partners - Experience building ecosystem strategy and operationalizing partner programs - Experience supporting cloud marketplace, private offer, transaction, and fulfillment workflows - Experience supporting joint offering development and NPI execution with cross-functional teams - Strong operational mindset with proven ability to create scalable processes and governance models - Experience gathering business and technical requirements and driving execution across multiple functions - Strong executive communication and cross-functional leadership capabilities - Experience with Salesforce, partner operations, and ecosystem reporting Preferred Qualifications - Experience in AI infrastructure, enterprise storage, cloud infrastructure, HPC, or enterprise technology environments - Familiarity with NVIDIA ecosystem motions and AI infrastructure partnerships - Experience working with marketplace ecosystems such as AWS, OCI, Azure, or GCP - Experience driving ecosystem analytics, partner attribution, and co-sell reporting - Experience operating in high-growth or transformation-stage organizations What Success Looks Like - Scalable and operationally mature ecosystem programs - Improved execution across cloud, OEM, GSI, and VAR partner motions - Faster operationalization of joint offerings and ecosystem initiatives - Improved co-sell alignment and ecosystem-influenced pipeline generation - Better visibility into ecosystem performance, contribution, and ROI - Strong cross-functional alignment and execution discipline - Efficient marketplace, fulfillment, and transaction workflows - Increased strategic value delivered through ecosystem partnerships

Role Description The Program Director of Case Management and Member Engagement (Care Navigation Operations & Engagement) collaborates with care services, clinical, and cross-functional leadership to develop, define, and execute strategies for Healthmap Care Management Programs. This ensures the programs engage members, follow clinical best practices, and achieve performance targets. - Responsible for designing care management service delivery that is aligned with organizational goals for clinical, financial and experience outcomes across all Regional Pods. - Leverage payer content knowledge to ensure care teams execute against established goals across multiple payers. - Drive clinical outcomes through workflow design and content to proactively address opportunities for improvement by working with CS Ops Management. - Collaborate with the population health operations and analytics teams to execute organizational strategy and execute quality metric outcomes around the CN program objectives. - Articulate barriers and challenges across the management structure to identify solutions that contribute to the development of a sustainable platform for care management programming. - Work with CN Ops Leadership on strategic planning, program development and operations management across the regions to ensure CN model is achieving targets. - Lead the development of well-planned, well-integrated, cost-effective approaches to the case management of members. Ensure proactive intervention and targeted use of case management resources. Coordinate care effectively among all providers to ensure a seamless delivery system. - Incorporate evidence based best practice standards into program development. Research, analyze and define programs; develop the structure and key elements of the program; manage the development of new programs from concept to implementation; provide post-implementation monitoring and oversight by working with CS Ops, and cross functional departments for end-to-end alignment on program components. - Gather and document clinical and operational business requirements facilitating accurate and efficient translation to IT to establish efficient technology design and delivery. - Lead end to end Super User Acceptance Testing. - Collaborate with Reporting and Analytics team to ensure accurate capture of Client SLA documentation to achieve targets. - Collaborate with Quality and Clinical Leadership to ensure NCQA accreditation guidelines are following best in class in case management practices. - Serve as clinical case management subject matter expert for clinical program development and alignment with Member Engagement. - Collaborate with AI/ML to support Healthmap initiatives. - Monitor key performance indicators (KPIs) to assist operational performance, identify and address barriers and/or areas for improvement. - Stay updated on industry trends and best practices in healthcare operations and provide suggestions for process improvement. - Available to work outside normal business hours based on business need. - Perform other operational functions necessary for efficient and successful growth in the market. Qualifications - Bachelor’s degree required. Bachelor’s in Nursing or Masters preferred. - 10-15 years’ experience strategizing and implementing the design of clinical and quality activities, prior experience in healthcare required. - 10 years of progressive leadership management operations experience, preferably in a healthcare setting. - Proven history of generating superior results. - Travel to corporate headquarters as needed. Requirements - Excellent communication skills, both written and verbal, to effectively convey information to stakeholders. - Must be able to work collaboratively in a highly matrixed environment. - Strong organizational and multitasking abilities to manage competing priorities. - Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. - Strong critical thinking skills to identify and resolve operational challenges. - Ability to collaborate with team members and stakeholders. Working Conditions - All roles require: - Sitting - Ability to sit for extended periods stationary or while driving. - Dexterity/Effort - Repetitive motion for typing and/or texting; Good manual dexterity for handling packages, paperwork, operation of motor vehicles and/or electronic devices. - Sense Acuity - Ability to see/read computer monitors or other electronic devices. - Additionally, on-site or at location positions (ex. Mailroom, IT or Admin) may require: - Lift/Carry/Push/Pull - Occasional movement of equipment, or materials up to 50/75 Pounds. - Bend/Twist - Occasional bending, twisting, and stooping; Occasional need to kneel or crouch. - Additionally Traveling positions (ex. Field Care Navigators or Quality Practice Advisors) may require: - Sense Acuity - Ability to see/read road signs, maps, and electronic devices; Good visual acuity for driving, including peripheral vision and depth perception. - Environmental - Possible exposure to travel, traffic and/or other outdoor hazards; Possible exposure to various weather conditions, including extreme heat, cold, rain, and snow.