Senior User Experience Researcher

Research ScientistResearch ScientistFull TimeRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

2 days ago

Salary

$100.7K - $181.3K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishCloudCyber Security

Job Description

Senior User Experience Researcher

Akamai Technologies

• Leading end-to-end research across the product lifecycle from early discovery through post-launch evaluation • Designing and conducting qualitative and quantitative research using interviews, usability studies, surveys, and analytics • Partnering closely with cross-functional teams to influence product roadmap decisions and improve customer outcomes • Researching highly technical workflows involving content delivery, cloud infrastructure, automation, and edge computing • Building relationships with developers, engineers, and architects to deeply understand how they operate internet applications • Translating research findings into compelling insights, journeys, and recommendations that drive strategic product decisions

Job Requirements

  • Have 5 years of relevant experience and a Bachelor's degree
  • Demonstrate success influencing product strategy through rigorous customer research
  • Have experience working with complex enterprise software, developer platforms, or cloud infrastructure
  • Possess expert qualitative and quantitative research methods skills to apply throughout the product development lifecycle
  • Be knowledgeable about content delivery networks, networking, cloud infrastructure, cybersecurity domains, or developer tooling
  • Demonstrate solid communication and storytelling skills to effectively influence stakeholders across product, engineering, and design.

Benefits

  • Akamai supports your health, well-being, finances, and life beyond work. See our benefits.
  • FlexBase adapts to your job's needs
  • Health insurance
  • 401K savings plan
  • Company holidays
  • Vacation (in the form of PTO)
  • Sick time
  • Family friendly benefits including parental leave
  • Employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

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