Role Description As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. - Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. - Increases orders by suggesting related items, explaining features, and checks customer’s buying history. - Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. - Identifies ways for continuous improvement of processes. - Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. - Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date. - Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. - Reports industry trends, competitive pricing and customer feedback to management. Qualifications - High School Degree or Equivalent required; Bachelors’ degree preferred. - Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years). - Bi-lingual in English and Mandarin highly preferred. - Familiar with Microsoft Office, and ability to perform basic computer skills. - Ability to perform multiple tasks simultaneously. - Working in team environment. - Communicate clearly, both verbally and in written form. - Attention to detail. - Ability to prospect and market concepts to existing and potentially new accounts. - Take action and solve a range of problems that may be difficult but are not typically complex. - Identify and define problems and possible solutions independently; chooses among existing solutions. - Ability to work independently with general supervision. - Ability to travel 0% - 25%. Requirements - This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance. Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

• Manage a team dedicated to executing Natera’s customer service. • Supervise a team of Patient Success Specialist. • Assist patients with test status updates, patient portal login issues, questions about testing services, and coordinating redraws for blood samples. • Manage inbound calls and live chats to deliver timely and effective assistance. • Collaborate with cross-functional teams to resolve patient inquiries and concerns effectively. • Contribute to process improvement initiatives to enhance the patient experience. • Daily supervision of staff to include all department sub-teams. • Assists with feedback on hiring, discipline, and performance evaluations. • Ensures the team exceeds all performance KPIs and metrics. • Responsible for monitoring and QA of inbound and outbound calls and providing feedback. • Responsible for monitoring and QA of emails and faxes. • Oversees the process of providing coverage for employee vacation and sick calls. • Provides backup for scheduling as needed. • Provides department orientation for all direct reports and coordinates training per job description. • Assures that ongoing training is provided for established employees. • Liaison with internal departments to promote ongoing communication and ensure accuracy. • Acts as the first level of escalation to patient concerns and complaints. Assists staff with enforcing policy. • Assists management with regular meetings for all staff and ensures meeting minutes are completed within 24 hours. • Handles the supply orders for the department. • Monitors and validates adherence to Policies and Procedures, auditing as necessary. Monitors and evaluates employee productivity and performance to goal. • Assists with the completion of all required projects and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of management. • Develops, monitors, coaches, and manages staff, ensuring the development of employees through orientation, training, establishing objectives, communicating rules, and constructive discipline. • Promotes a positive working environment through role modeling, team development, respect, fairness, and consistency.

Role Description This position plays an integral role within our Inside Sales team and overall strength of our company. This role would be a work from home position; must live in New Jersey. - Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues. - Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards. - Managing high volume of inbound and outbound calls while multitasking through various systems. Qualifications - Minimum 2 years of Sales experience. - Bilingual is a plus. - High School diploma or equivalent. - Sales mindset and metrics driven. - Ability to work varying shifts, including some evenings and weekends. - Must live in New Jersey to be considered for this position. - Our 6-8 week, paid training will take place fully remote. Requirements - Must be able to work some morning and evening shifts, and one weekend shift every week. - Must have the ability to work until 10:30pm at least ONCE a week. - Days off will not be consecutive. - Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends: 8:50am-8pm. Benefits - $20/hr with uncapped commission structure based on appointments set - most reps are making at least $22/hr with commission. - Full insurance package, including medical, dental, vision, and life for full-time employees. - 401(K) program for full-time employees. - PTO. - Student Loan Repayment Program. - Advancement opportunities - we promote from within!

Title: Inside Sales Oncology Location: Detroit, United States Job Description: Account Representative (Inside Sales) - Full Time 40hrs per week Cycle Company: Cycle Pharmaceuticals Inc Location: Remote position but candidates will ideally live in Michigan Position Summary: This is a full-time position within our US Sales department Salary range: This position is paying between $100k - $140k plus sales incentive quarterly bonus The Opportunity Cycle Pharmaceuticals is seeking a motivated, dynamic Inside Sales Representative to join our rapidly growing Sales team. In this role, you will proactively identify key decision-makers, build meaningful, lasting relationships, and educate healthcare providers on where our products fit into patient treatment plans. You'll play a vital part in strengthening Cycle’s position as a patient-focused, best-in-class sales organization. If you’re someone who is passionate about making a real impact in the rare disease space, a self-starter who combines strong relationship-building skills with a genuine desire to help patients then, we would love to hear from you. Our Company At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen. Our core focus areas include rare metabolic, immunological, and neurological genetic conditions, where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice. Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma What you will be doing: - Proactively engage clinics and healthcare providers through outbound prospecting (phone, email, video conferencing) and respond to inbound inquiries to build strong, lasting relationships. - Educate physicians, dietitians, and nurses about rare diseases and Cycle’s products through targeted selling, promotional activities, and educational efforts. - Drive new daily contact generation, meet required talk-time expectations, and execute a quarterly territory business plan to support business growth. - Qualify leads and opportunities using Cycle’s structured sales methodologies and processes. - Maintain accurate and up-to-date records of all activities, opportunities, and account information in our CRM system. - Collaborate closely with Rare Disease Account Managers to coordinate territory activities and ensure seamless customer engagement. - Provide feedback and insights to Marketing and Training teams on educational tools, messaging, and materials to enhance engagement efforts. - Partner with Medical Affairs to support education initiatives as appropriate. - Route non-sales or post-sales inquiries to the appropriate internal teams to ensure excellent customer support. - Gather and report on field intelligence, including competitor activities, pricing trends, and market developments. - Consistently adhere to all compliance standards and regulatory guidelines. Skills and experience that will help you to succeed in this position: - Bachelor’s degree required in a relevant field. - Experience supporting oncology providers, cancer centres and specialty practices. - Knowledge of oncology treatment landscape, patient access, reimbursement or speciality pharmacy processes. - Excellent verbal communication confident in engaging with clinicians remotely. - Proven experience in the biopharmaceutical or healthcare industry, with a strong understanding of sales processes, customer engagement and patient pathways. - Proven track record of consistently meeting or exceeding activity and performance targets. - Strong commitment to the highest ethical standards. - Competence with CRM systems. - Strong ability to influence and build long lasting relationships to work collaboratively across teams. - Valid driver's license and a clean driving record. - Ability to travel nationally up to 10% of the time, if required. What can we offer to you: In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings: - Competitive salary based on experience - Performance-based bonus opportunity - A collaborative high performing work environment - Opportunity to join a fast growing and ambitious business - 100% employer paid membership for Private Health Insurance - Life Insurance - 401k plan Diversity and Inclusion statement: At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives. We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.