Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.
Senior Program Manager, HR Transformation Office
Location
Illinois + 2 moreAll locations: Illinois | North Carolina | Texas
Posted
3 days ago
Salary
$108.4K - $190.6K / year
Seniority
Senior
Job Description
Senior Program Manager, HR Transformation Office
Genesys
• Own the end-to-end program structure, governance model, and operating cadence to ensure alignment, transparency, and execution across HR transformation initiatives • Drive integrated program planning across multiple workstreams, ensuring milestones, dependencies, risks, and decisions are actively managed to deliver business outcomes • Lead cross functional alignment by partnering with HR, HRIS, IT, ServiceNow, and workflow teams to ensure coordinated execution and adoption • Embed change management strategies into program execution to improve stakeholder engagement, readiness, training effectiveness, and sustained adoption • Establish and track success metrics, including adoption rates, operational performance, and business impact, to demonstrate program value • Enable informed decision making by facilitating governance forums, managing escalation paths, and ensuring stakeholders have clear visibility into progress and risks • Drive accountability across workstreams by tracking commitments, ownership, timelines, and follow through on key actions and decisions • Deliver executive level communications that synthesize complex program data into clear insights, risks, and recommendations • Identify and mitigate risks, dependencies, and adoption barriers that could impact delivery timelines or business outcomes • Advance program management practices by standardizing tools, improving reporting frameworks, and applying lessons learned to increase efficiency and scalability
Job Requirements
- Bachelor’s degree or equivalent experience in business, human resources, operations, program management, organizational transformation, or a related field
- 5 to 8 years of experience leading complex, cross functional programs in a global technology, SaaS, enterprise, HR, or shared services environment
- Demonstrated ability to translate strategic priorities into structured program plans, governance models, and execution frameworks
- Strong experience integrating change management practices, including communications, readiness planning, training coordination, and adoption measurement
- Proven track record managing dependencies, risks, issues, decisions, and stakeholder communications across multiple workstreams
- Ability to influence senior stakeholders and facilitate decision making without direct authority
- Excellent communication and presentation skills, with the ability to convey complex information clearly to executive and cross-functional audiences
- Experience using program management tools such as Smartsheet, Asana, Jira, Microsoft Project, SharePoint, Teams, or similar platforms
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
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