ISC2 - International Information System Security Certification Consortium logo
ISC2 - International Information System Security Certification Consortium

The International Information System Security Certification Consortium, or (ISC)2, is a global nonprofit organization dedicated to advancing the field of inform

UI/UX Member Journey Architect

Location

California

Posted

4 days ago

Salary

$112.9K - $151.5K / year

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglish

Job Description

UI/UX Member Journey Architect

ISC2 - International Information System Security Certification Consortium

• Identify and draft current and target journeys, touchpoints, for high priority flows. • Define measurable metrics, insights and outcomes with enterprise architecture. • Analytics related to member outcomes, conversions, drop/offs and friction points. • Support CSAT improvements. • Drive UI/UX roadmap recommendations, templates and backlog support. • Perform on key deliverables, including user flows and journeys, measurable metrics, key touchpoints, UI/UX best practices, and CSAT improvements. • Perform miscellaneous duties as assigned.

Job Requirements

  • Bachelor’s degree in UX/UI Design, Human-Computer Interaction, Graphic Design, Digital Media, Computer Science, or a related field, preferred.
  • Will consider candidates with a high school diploma and at least nine (9) years of professional experience in UI/UX design, journey mapping, information architecture, or digital experience design.
  • 5-8 yrs professional experience in UI/UX design, journey mapping, information architecture, or digital experience design.
  • Hands-on experience with wireframing and design tools such as Figma or Adobe Creative Suite.
  • Experience with CMS platforms and digital content environments is important for managing and optimizing user experiences.
  • Experience with wireframe tools is required.
  • Experience with design tools such as Adobe Suite.
  • Experience with HTML and CSS, required.
  • Experience with JavaScript, preferred.
  • Experience with CMS Tools.
  • Experience with AI principles and AI Tooling.

Benefits

  • Information regarding our comprehensive benefits package is available here.

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