Revenue Manager (Multifamily Real Estate) Location: Cleveland, OH 44101, USA Job Title: Revenue Manager (Multifamily Real Estate) Salary: $90,000 – $110,000 + Bonus Location: Remote/Hybrid Why This Revenue Manager Opportunity Stands Out This Revenue Manager opportunity offers the chance to join a rapidly growing multifamily real estate organization in a highly visible role focused on revenue strategy, pricing optimization, and portfolio performance. The Revenue Manager will partner directly with Operations, Asset Management, and Executive Leadership to help drive revenue growth across a large multifamily portfolio. What makes this Revenue Manager role compelling: - High-growth organization with significant career advancement opportunities - Opportunity to directly influence pricing, occupancy, leasing strategy, and revenue performance - Direct exposure to executive leadership and portfolio-level decision-making - Clear growth path into Senior Revenue Management, Asset Management, or Capital Markets - Hybrid/remote flexibility with strong work-life balance - Competitive bonus opportunity, comprehensive benefits, PTO, and 401(k) match This role is ideal for a professional currently working in multifamily revenue management, asset management, or portfolio analytics who wants to take ownership of pricing strategy and portfolio performance. Key Responsibilities of the Revenue Manager - Develop and execute pricing and revenue strategies across a portfolio of multifamily assets - Analyze occupancy trends, leasing activity, renewals, market conditions, and competitive positioning - Provide pricing recommendations designed to maximize revenue and portfolio performance - Partner with Operations and Asset Management teams to align revenue strategies with business objectives - Monitor market performance and identify opportunities to improve occupancy, rental rates, and NOI - Conduct portfolio reviews and provide actionable recommendations to leadership - Support lease-up communities through pricing strategy, forecasting, and performance analysis - Develop revenue forecasts, reporting packages, and financial models for executive leadership - Lead recurring revenue strategy discussions with operational stakeholders - Translate complex operational and financial data into actionable business recommendations Qualifications for the Revenue Manager - Bachelor’s degree in Finance, Real Estate, Business, Economics, Data Analytics, or related field - 3+ years of experience in multifamily revenue management, asset management, portfolio analytics, or related real estate functions - Experience supporting market-rate multifamily communities strongly preferred - Experience analyzing occupancy, leasing trends, pricing strategies, and portfolio performance metrics - Experience with revenue management platforms, property management systems, and business intelligence tools preferred - Experience with CoStar, Yardi Voyager, Entrata, RealPage, LRO, YieldStar, or similar systems is a plus - Strong financial modeling and analytical capabilities - Advanced Excel skills required - Ability to influence operational teams and communicate recommendations to leadership Benefits & Growth - Hybrid/remote work environment - Medical, dental, and vision coverage - 401(k) with company match - Generous PTO and paid holidays - Wellness and employee assistance programs - Strong leadership development and internal promotion opportunities - Exposure to executive leadership and strategic business initiatives This Revenue Manager opportunity is best suited for someone currently working in multifamily revenue management, asset management, or portfolio analytics who is looking to gain greater ownership of pricing strategy, portfolio performance, and revenue optimization within a growing multifamily organization.

• Manage delivery execution for a software-product engineering and managed-capacity engagement with a Kyndryl client • Establish and manage the delivery framework for communications, reporting, governance, escalation, change control, status tracking, and procedural coordination • Support capacity planning and resource alignment across engineering, customer experience, customer success, software development, cloud implementation, safety certification, technical support, and project/program workstreams • Coordinate onboarding, access readiness, training dependencies, knowledge transfer, transition activities, and resource continuity • Track delivery progress, milestones, risks, issues, dependencies, planned activities, completed activities, and recommendations • Act as a delivery escalation point for service impacts and unresolved issues • Operate within a customer-controlled delivery model where the customer retains ownership of backlog, prioritization, workflows, tooling, compliance frameworks, and platform governance

• Shift Schedule 6 am - 3 pm PHT, 4 pm - 1 am PHT, 9 pm - 6 am PHT • Work Set Up Remote Options

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. Affirm is committed to building scalable, customer-centric servicing and recovery operations that drive strong customer outcomes while maximizing operational efficiency. As a Dialer Manager, you will own the strategy, configuration, and day-to-day management of the collections dialer environment, ensuring optimal performance across first-party collections operations. This role is highly cross-functional and operationally critical, requiring expertise in Five9 collections dialer management, campaign strategy, workforce optimization, and regulatory compliance. The ideal candidate will combine strong analytical and technical capabilities with operational leadership to improve contact strategies, agent productivity, and recovery performance.This role will report to the Sr. Manager, Collections & Recovery. What you’ll do - Own the administration, optimization, and daily management of the Five9 collections dialer environment across internal and third-party collections operations - Develop and execute outbound dialing strategies to maximize right-party contact rates, agent efficiency, and recovery performance while maintaining compliance requirements - Manage dialer campaigns, call routing logic, pacing strategies, suppression rules, and segmentation across multiple portfolios and geographies - Monitor dialer and agent performance metrics, identifying trends and opportunities to improve productivity, kept dollars, contact rates, and operational efficiency - Partner cross-functionally with Operations, Workforce Management, Product, Engineering, Compliance, and Vendor teams to implement scalable dialing solutions and operational enhancements - Ensure compliance with all applicable regulations, including TCPA, FDCPA, federal/state/local dialing requirements, and internal policies - Support vendor operations by troubleshooting dialer-related escalations, connectivity issues, campaign performance concerns, and reporting discrepancies - Build and maintain operational reporting, dashboards, and KPIs related to dialer performance, agent utilization, and campaign effectiveness - Drive continuous improvement initiatives through automation, testing strategies, and process optimization - Create and maintain SOPs and governance documentation for dialer operations, campaign management, and compliance controls What we look for - 3+ years of experience managing or administering a Five9 collections dialer environment - Strong understanding of collections operations, outbound dialing strategies, and contact center workflows - Experience with predictive, progressive, preview, and blended dialing strategies - Experience meshing Ai agent & human agents into dialing efforts - Familiarity with TCPA, FDCPA, and other regulatory requirements impacting collections dialing operations - Experience supporting high-volume contact center or collections environments - Strong analytical skills with experience interpreting dialer metrics and operational performance data - Ability to manage multiple priorities and troubleshoot operational issues in a fast-paced environment - Experience partnering cross-functionally with Operations, Product, Engineering, Compliance, and Workforce Management teams - Strong written and verbal communication skills - Bachelor’s Degree or equivalent experience preferred Pay Grade - H Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000 USA base pay range (all other U.S. states) per year: $88,000 - $138,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: - Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents - Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses - Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge - ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.