• The Automation Developer is responsible for designing, building, testing, and deploying high-quality automation solutions (AI-powered intelligent automation and Workflow Automation). • Develop automation solutions using tools such as AI frameworks / Python / SQL. • Convert business requirements and process flows into technical workflows, scripts, and automation logic. • Create reusable components, libraries, and frameworks to accelerate delivery. • Implement API-led and event-driven automation where applicable. • Design and develop AI-augmented automation solutions using LLMs, RAG pipelines, Copilot Studio, AI Builder, and Azure AI Services. • Build intelligent document processing workflows leveraging OCR, form recognition, and LLM-based extraction. • Develop conversational AI agents / chatbots integrated with enterprise data sources (Dataverse, SharePoint, Excel) for employee self-service and operational support. • Perform unit testing, integration testing, and system testing for all automations. • Ensure robust exception handling, logging, and monitoring is embedded in solutions. • Deploy automations to production in collaboration with Infra/Operations teams. • Track automation performance, success rates, failure trends, and benefits. • Evaluate AI model outputs for accuracy, relevance, and hallucination risk; implement guardrails and validation layers for AI-driven workflows. • Prepare technical documentation, design specs, SOPs, and release notes. • Ensure adherence to Maersk security, governance, coding standards, and audit controls. • Maintain version control, access management, and compliance with enterprise guidelines. • Monitor automation health using logs, alerts, and dashboards. • Optimize existing automation solutions for improved stability and performance. • Provide hypercare support post-go-live and handover to operations. • Collaborate with Product Owner, Business Analyst, GDA, platform teams, and business SMEs.

• Research, draft, and edit compelling grant proposals, letters of inquiry, one-pagers, and other fundraising materials, and track and document all submissions; • Develop accurate, on-time grant reports and other donor communications for current funders, and regularly collect and package relevant impact stories and data; • Support the development pipeline by researching prospects and funders, preparing briefing materials for meetings, and coordinating follow-ups to steward relationships; • Partner with the VP of Growth to develop, implement, and manage a comprehensive annual and multi-year fundraising plan that drives revenue growth and long-term financial sustainability; • Help improve the team's development processes, pipeline tracking, metrics, and reporting, including keeping Funding Partner records current in Salesforce; • Collaborate with the Communications and Marketing team on brand-aligned, donor-facing materials such as one-pagers and pitch decks; • Assist with planning and executing special events and projects, as needed.

• Responsible for developing an increased awareness in and adoption of targeted energy efficient technologies • Strategic market development and customer satisfaction • Deliver on client goals related to outreach activity and energy savings • Recruit, train, educate and develop relationships with contractors and other Trade Allies • Develop outreach tactics to assist in recruiting customers and trade allies • Perform event planning, coordination and presentations of programs • Serve as a liaison between customers and contractors • Build a base of 'registered' Trade Allies specific to the specified programs • Identify improvement barriers and report information to the Program Manager • Prepare robust weekly, monthly and quarterly activity reports and track progress towards program goals

• Supports the documentation and processing of appeals, disputes and reconsiderations • Ensures they are in accordance with state and NCQA requirements • Performs data entry to support the tracking, logging, and processing of appeals • Prepares correspondence for appeals, disputes and reconsiderations • Maintains documentation files and reviews requests • Conducts research needed to evaluate, process, and respond to appeals