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Senior Associate – Leave and Accommodations
Location
Massachusetts
Posted
1 day ago
Salary
$79K - $135K / year
Seniority
Senior
Job Description
Senior Associate – Leave and Accommodations
athenahealth
• Manage the full lifecycle of leave of absence and accommodation cases from intake through return to work • Partner with the third-party leave vendor to review requests and apply company policy and legal requirements to support compliant decisions • Serve as the main point of contact for employees and managers providing guidance, regular updates, and return-to-work support throughout the leave process • Act as a subject matter expert on leave and accommodation programs, handling complex cases and consulting with Legal or HR leadership when needed • Identify process improvements, maintain and analyze leave data, and share reports and recommendations to support better decisions and ongoing program enhancements • Review suspected leave misuse or fraud, document findings, and escalate concerns • Partner with Payroll, Legal, HR, HR Operations, and AskHR to support leave-related work • Monitor third-party administrator performance, resolve case issues, track trends, and escalate concerns to help ensure accurate and timely service • Stay current on leave laws, best practices, and industry trends through ongoing learning and professional development • Use AI tools responsibly to summarize case information, organize documentation, and identify workflow patterns while protecting confidential employee data.
Job Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent work experience
- 3-5 years of progressive experience in leave administration, benefits, or a related HR area
- Extensive experience managing FMLA and ADA/ADAAA cases independently
- Knowledge of federal, state, and local leave laws and regulations
- Experience interpreting documentation and applying policies to determine next steps in case handling
- Experience using HR systems, case management systems, or workflow tools such as Workday, ADP, or similar platforms
- Ability to analyze data, identify trends, and prepare clear reports or summaries
- Strong written and verbal communication skills
- Strong organization and time management skills
- Ability to work independently, collaborate across teams, and maintain confidentiality and sound judgment.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
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